https://share.icloud.com/photos/096U8fOnhr0EhuUaowifeVmfwI I have a Beko DHY7340W Heat Pump Tumble Dryer and watched your video on servicing this model – which is great – thank you! Ours is really clean inside the casing – we clean the filters regularly. The motor, fan, belt and pulley wheels and drum support wheel all seem fine and undamaged. The […]

Hello, I have a beko DTBP10001W heat pump tumble dryer, 6 years old. I watched your youtube video here, which was very helpful – https://www.youtube.com/watch?v=89itrIObARA and this https://www.youtube.com/watch?v=yoXVEv4XGzQ For mine – the clothes are not getting dry, after 8+ hours of use. The drum turns, the clothes seem warm (my wife thinks not as warm […]

My Zanussi ZDH8333W Heat Pump Tumble Dryer sometimes stops during the cycle. I’ve been trying to diagnose this issue, which seems to be due to the machine overheating and then stopping. I have cleaned out a HUGE amount of fluff from inside the machine (top, both sides and back removed, and replaced). We have seen Err 71, which I believe points to the NTC1 temperature probe.
I found a page of yours giving an answer to E63 on the same model, and helpfully the wiring diagram and exploded views.
https://www.how-to-repair.com/faqs/zanussi-zdh8333p-heat-pump-tumble-dryer-shows-e63-error-code/
However I’m unable to locate the temperature probe in the machine to be able to test it – can you suggest where it is?
I see it shares a loom (and J7 connection to the main board) with the Condense tank sensing – so guess it is in a similar location? If so, is that under the cover marked as 403A on the 3rd exploded view?
The machine is heating/drying OK otherwise – and will continue the cycle once it has cooled down and restarted. Plenty of water being extracted.
PS – I can’t find a parts list on the E63 page, seems to be missing

Can you advise how to reset a Beko b3t49241dw heat pump tumble dryer please, its not heating & only 18 months old… probably due to my using it like a vented tumble dryer & it not finishing a proper cycle! I know better now thanks to your video’s.

Hi Paul, I have a Grundig GTN38250HGCW Heat Pump Tumble Dryer.
Before I take any further action, I wanted to reach out to you about my problem before deciding whether to buy a new one or have it repaired. A couple of days ago, my tumble dryer stopped on program 6 and won’t change to any other program. The filters are clean, and I’ve also tried resetting it, but nothing seems to work. I searched for videos online but couldn’t find anything helpful. Hopefully, you can help me out. We’ve had this tumble dryer for the last 5 years, it’s been used a lot but well taken care of.
Looking forward to your response, hopefully with a positive solution.
Thank you,
Rafal