Servicing and Repairing Candy and Hoover Smart Touch Vented Tumble Dryers
In this guide, we will review and give some tips on servicing and repairing Candy and Hoover Smart Touch vented tumble dryers. These machines, originally manufactured in Merthyr Tydfil, Wales, are now produced in Turkey by Haier, a Chinese company that owns the Candy and Hoover group. These dryers are robust and feature excellent programming, but accessibility to components is poor.
Please remember that, when working with any electrical appliances, safety should always be your top priority, and we also suggest you watch our video.
Additionally, you can visit our web store to buy genuine spare parts: https://shop.how-to-repair.com/collections/tumble-dryer-parts
Overview of Candy and Hoover Vented Tumble Dryers
Candy and Hoover Smart Touch vented tumble dryers have a good build quality and impressive programming capability. They come with the Candy Hoover smart app that provides control over the machine and displays error codes. The app also offers a delay start timer of up to 24 hours, allowing you to take advantage of lower electricity tariff rates. The machine features 14 programs for drying various types of clothing and is NFC controlled, so you can import other codes and programs from your smartphone.
Accessibility Programming & Energy Consumption
The newer models of Hoover Candy tumble dryers have improved their design to make the cabinet more accessible. The side panel can now be removed, making it easier to reach the internal components. They have also improved the programming, allowing for more customizability.
However, accessibility to internal components is a significant downside. These machines are among the most complicated to dismantle, which can make repairs and maintenance challenging.
Depending on the model, these machines can handle loads of 8, 9, or 10 kilos. A full load consumes around 4.5 to 5.5 kilowatts of energy.
Important Usage Tips & Maintenance
To prolong the life of your vented tumble dryer:
- Do not interrupt the cycle by opening the door to check if the clothes are dry. This cuts off the airflow over the heater and can cause the safety cut-out stats to blow.
- The last 10 minutes of any cycle are designed for a cooldown period to prevent overheating. The heater is disconnected while the airflow continues.
- The filter system on these machines is well-made and easy to clean. Make sure you vacuum the filter hole to remove all the fluff every month.
- The machine comes with a 1.5-meter vent hose, adequate for a door but may be too short for a window. Replacement hoses of up to five meters are available.
- If your machine is permanently fitted in a kitchen, make sure to clean the vent hole at the back regularly.
We provide a step-by-step guide on how to check all the thermostats, NTC sensors, and the heating element. We will also cover how to replace the belt or capacitor if the drum is not turning, and provide a general guide on tearing down the machine for regular cleaning and maintenance.
Remember to use your full model number from the identification plate when obtaining parts for your tumble dryer from our website.
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Related Repair Guide: Hoover or Candy Smart Touch Tumble Dryer Not Heating
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