Bosch WAN28259GB Washing Machine Drum Stopped Turning

Hi Camila, I’m sorry to hear about the issue with your Bosch WAN28259GB washing machine.

If the drum stops turning, there are several possible causes. Let’s look at the most common ones and how to fix them. I’ve also added exploded views, related videos, and spare parts at the bottom of this page.

One common issue is a broken or loose drive belt. The drive belt connects the motor to the drum, allowing it to spin. Over time, it can wear out, loosen, or snap. To check, unplug the machine, remove the back panel, and inspect the belt. If it looks worn, loose, or broken, replacing it should restore drum movement.

Another possibility is a problem with the motor itself. A burnt-out or faulty motor will prevent the drum from turning. You may hear a humming sound when the machine tries to start a cycle, but the drum won’t move. In this case, the motor should be tested and replaced if necessary.

A malfunctioning door lock or interlock can also cause the drum to stop turning. For safety, the drum won’t spin if the machine detects the door is open. A malfunctioning lock or interlock can trigger this. Make sure the door closes properly and the interlock is working. If faulty, the mechanism must be replaced.

Lastly, check for any obstructions or blockages that might be preventing the drum from turning. Clothes or debris stuck between the drum and the outer tub can jam movement. With the machine switched off, try turning the drum by hand to check for blockages and remove any obstructions.

I hope this helps you understand the potential causes and solutions for the drum not turning on your washing machine. If you have any further questions or need additional assistance, feel free to reach out.

If you need any further assistance please feel free to contact me. all the best Paul.

Paul Charmbury

Appliances Engineer

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