Hotpoint SWMD9637UK Washing Machine Had F05 Pump Working But No Water Coming In

Hi my HOTPOINT – Ultima S-Line SWMD9637UK Washing Machine had fault F05, I had put items in to rinse and spin, yesterday did a wash ok. So found your video, cleared the bottom step one and viewed the pump spinning at the bottom of the machine. Water doesn’t seem to be coming in now. So I thought I’ll just check the pumping out was working, after I’d cleared out the waste pipe (that goes outside) – put water in the drum and all ok going into a bowl running clear too. Would the fault F05 still cause the issue with water not coming in – tried fast wash and rinse/spin. But neither working. Didn’t want to leave it running on a programme which requires water to see if another fault came up.Any guidance would be really appreciated. Thank you
Lindsey Hills

I will try and help with this problem about Hotpoint SWMD9637UK Washing Machine,

F05 on Hotpoint washing machines usually means there is a problem with the machine not being able to empty water in time. From your description, it is hard to tell exactly what the issue is. You mentioned clearing the waste pipe and the pump filter. Make sure there are no elastic bands or anything else wrapped around the pump impeller.

It is also worth checking the sump hose, which connects the pump to the bottom of the washing machine drum. Sometimes, a ball inside the hose can get jammed, or a small piece of clothing may be stuck there. This could block the water flow and cause the F05 error.

When you remove the sump hose, look up into the drum to ensure nothing is lodged under the heater, as this is common too. Anything blocking water flow can trigger an F05 error code.

If you need a new washing machine pump for your SWMD9637UK, I have added a link above. There is also an exploded diagram of your machine below to help you identify parts. Click on the link for a full list of parts for your machine. Note that there are six different versions of your machine, so you will need all the numbers from the identification plate.

I have also included some videos below to help you. The one to watch is F05 Error Code: 6 Common Faults, which explains issues related to the sump hose. Good luck with your repair.

All the best,
Paul

There are 6 similar models with your Hotpoint SWMD9637UK Washing Machine please use your full model number which is written on your identification plate.

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