Machine shorted the electrics so had to switch it off mid wash, door is stuck and continues to trip when plugged back in

Sabeel Khan

Paul answers

I will try and help with your Hotpoint Washing Machine WMFG8337PUK problem

Before doing any of these tests make sure you disconnect the appliance from the electricity supply before touching any of the wires.

There are lots of reasons why a washing machine may trip the RCD on your consumer board, the most obvious ones are the motor, you could try unplugging the motor and then turning the machine on to see if it fills and starts a cycle, if it does not trip the electricity supply then I suggest you either have worn carbon brushes or the motor itself has failed.

 The next one to try is the heating element again you could unplug this from the supply making sure that the wires are safe then turn the machine on to see if it trips again.

 It is possible that you have a door interlock failure but not very common for it to create an earth fault.

You will also find the spare parts at the bottom of this page.

 

 

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Common Hotpoint Washing Machine WMFG8337PUK faults with links to the right repair guide

  1. The machine won’t fill with water

Make sure the door is properly closed, check that inlet hoses are clear and not kinked and that the water supply is connected and functioning. Water valve may be faulty See our video on water valves

  1. The drum doesn’t turn

There are a number of things that can cause this, including worn carbon brushes, drive belt problems, or a faulty motor or control unit PCB. On new machines with 3 phase motors or inverter motors, they get a lot of control board faults

  1. The machine stops mid-cycle

This generally means that the timer, thermostat, or heater had failed. The washing machine may stop due to these faults or the water rinse valve may be faulty or the machine has not emptied the water out of the drum in an allocated period of time.

  1. The washing machine is noisy

A rattle, while the drum is moving, could be due to something stuck in the drum, coins and bra wires are common culprits. You may be able to remove the drum paddles to get to the offending item or remove the sump hose or heater. It’s also worth checking the drain filter to make sure that’s clear. A noisy washing machine may also indicate failed or worn bearings or drum spider. Try turning the drum by hand when the machine is empty. If you hear a rumbling noise or can feel ‘play’ in the drum, it’s likely that the bearings need replacing. You can also get drum spring or shock absorber problems.

  1. Water not draining from the washing machine

This usually means there’s a blockage in the drainage filter, or the pump itself has failed. The first thing you’ll want to do is empty the water so you can rescue your laundry. Pull out the drain hose, pop it into a bucket and let gravity do the work. Also, check the sump hose and waste pipe if fitted to a sink unit the problem can also be the connection.

  1. The washing machine won’t spin

Problems with the spin cycle are relatively common washing machine faults, if your machine knows there is water still in the drum it will not allow the drum to spin it must empty in an allocated period of time. The good news is that they’re generally relatively inexpensive and simple to fix. Balance sensors will override the cycle if the clothes are unevenly distributed and could cause the machine to vibrate. This can happen if you’ve overloaded the washer, or if you’re trying to spin just a few items. Try reloading light loads or removing a few items from heavy ones. If this fails, motor carbon brushes may need to be replaced. On new machines with 3 phase motors or inverter motors, they get a lot of control board faults

  1. The door won’t open

This will usually be due to water not draining, or a faulty door lock. Drain manually as above. If that doesn’t fix the problem you may be able to remove the top of the machine and release the lock from the inside see videos.

  1. Clothes smell bad

If you always use low-temperature washes and biological detergents you could have a build-up of bacteria or even mold in the machine. Try running a hot empty wash once a week. You should also clean out the soap dispenser regularly, and leave the machine door open to air after you’ve removed the washing.

  1. The washing machine is damaging clothes

Tears in clothes indicate foreign bodies in the machine or damage to the drum.

10.The washing machine is constantly filling with water

the machine is siphoning or water valve is leaking

11.The machine reports a fault code or error code

Error codes can be on the display or given in certain lights flashing sequences. Washing machine fault codes are not universal but may only point you or an engineer in the right direction they are not 100% accurate they are only that for guidance. Your owner’s manual may help you identify the problem and even suggest a fix. In other cases, you’ll need an engineer to trace the fault. Don’t be tempted to ignore a fault code, even if the machine seems to be functioning normally. Some codes are ‘early warning signs’ and fixing the machine at an early stage could save you time and money in the long run. Contact us with the full model number and detailed description 

If you need any further assistance please feel free to contact me. all the best Paul.

Paul Charmbury

Appliances Engineer

Videos to help you with your Hotpoint Washing Machine WMFG8337PUK

Match your part for Hotpoint Washing Machine WMFG8337PUK and use reference number in list below and click on the link to your part

Hotpoint Washing Machine WMFG8337PUK spare parts

Reference Part Number Description
000 C00220382 GUARANTEE CARD HOTPT
000 C00220385 WARRANTY APPL CARD
000 C00288587 ADHESIVE ECO TECH
001 C00092348 SELFTAPPING SCREW EARTH CONTINUITY
001 C00194611 SCREW PL28 9.5X50 TM TFR T40 TAZD34
001 C00194612 SCREW 11.3 X 50 TESTFLMG
001 C00294319 DISPLAY BIG DGT STEA M VP FUTURA
002 C00271810 Washing Machine Mains Cable
002 C00286761 PCB SUPPORT BIG DIGI T FUTURA
003 C00019902 DRAIN HOSE HOOK
003 C00119110 Washing Machine Upper Counterweight
003 C00286759 LIGHT GUIDE OPTION D GT FUTURA
004 C00141682 ANCHORAGE BUSH
004 C00142206 Washing Machine Drain Hose
004 C00507918 OPTION BUTTON GW BIG DGT STEAM FUTURA
005 C00275400 SUSPENSION SPRING – TANK
005 C00286755 PUSHBUTTON START/PAU SE PW DGT FUTURA
006 C00285584 Washing Machine Drum And Tub
006 C00286760 PUSHBUTTON PW PERFOR MANCE FUTURA DGT
006 C00289362 Washing Machine Linear Pressure Switch
007 C00092412 HOSE CLAMP
007 C00119209 Washing Machine Door Seal Clamp
007 C00286756 LIGHT GUIDE OPTION P ERFORMANCE FUTURA DG
008 C00268112 PIPE PRESSOSTAT L=580 MM RADOMSKO
008 C00285779 CAP FOR PIVOT PIN DR AWER FRONT
008 C00516629 DOOR BELLOWS SEAL WM D340 EVO RAD
009 C00094744 MOTOR BOLT
009 C00119210 Washing Machine & Washer Dryer Door Seal Front Clamp
009 C00091882 PIVOT PIN
010 C00119188 3 PHASE (FHP/ACC 60)
010 C00285595 FRONT COUNTERWEIGHT 14KG FUTURA
010 C00286757 PUSHBUTTON ON/OFF PW FUTURA DGT
011 C00092172 OKO BALL
011 C00282341 DRAIN PUMP 220-240V 50HZ ASKOLL FLAP
011 C00292542 CONSOLE WMFG8337PUK
012 C00045023 Washing Machine Filter Handle
012 C00045025 FILTER SEAL
012 C00094908 HOSE CLAMP
012 C00141034 Washing Machine Filter Element Kit
012 C00297161 Washing Machine Filter Element Kit
012 C00297622 Washing Machine Wash Timer Knob
013 C00287783 Washing Machine Door Frame And Glass
013 C00386630 OUTLET HOSE
014 C00094908 HOSE CLAMP
014 C00272306 Smart Card Reader
014 C00507932 Washing Machine Door Handle Kit
015 C00533119 REMOVABLE WASHING PA DDLES EVO 52-62 T1.8
015 C00285563 Washing Machine Plinth
015 C00292543 CARD WMFG8337PUK 32K B SW 87796370002
016 C00296189 MODULE TRIPHASE ARC2 FULL ST.BY TOT ATHL
016 C00296866 Washing Machine Foot
017 C00083828 Washing Machine Foot Spring
017 C00273396 Washing Machine Heating Element
017 C00279904 HEATING ELEMENT 1700 W IRCA
018 C00083915 Washing Machine Heating Element Sensor
018 C00280757 Washing Machine Expansion Peg
018 C00290793 BOLT TRLBT M4X8 T ES AG
019 C00065152 NUT ROMOB M6X20X1
019 C00283631 Washing Machine Soap Dispenser Drawer
019 C00285560 HINGE DOOR BOWL FUTU RA
020 C00283629 Washing Machine Soap Dispenser Drawer (Rotary)
020 C00285559 HINGE PLATE DOOR FUT URA
021 C00270717 DRUM PULLEY
021 C00283624 Washing Machine Fabric Conditioner Cover
022 C00143260 Washing Machine Drum Pulley Bolt
022 C00507912 REAR COVER – WHITE G W RADOM.
022 C00285592 Washing Machine Soap Dispenser Drawer Divider
023 C00046667 WIRING STOP
023 C00119126 Washing Machine Drive Belt
023 C00141387 CLAMP
024 C00112735 CAP SERIAL PORT
024 C00286419 HOSE DISPENSER TO TA NK STEAM FUTURA
025 C00285594 CABINET WHITE PW 62L T FUTURA
025 C00309597 Washing Machine Shock Absorber Kit
026 C00285600 INSULATION PAD 500X2 00 MM
026 C00285603 INSULATION PAD 490X1 05 MM
026 C00285604 UNSOUND KIT NEW FUTU RA
027 C00064550 DRAIN HOSE HOLDER
027 C00064755 DRAIN HOSE COLLAR
028 C00145769 Transit Bolt
028 C00256761 EMERGENCY DOOR RELEASE STRAP
029 C00003070 Washing Machine & Washer Dryer Fill Hose
029 C00295573 TOP CROSSPIECE FUTUR A
030 C00110333 Washing Machine Fill Valve
030 C00285564 WORKTOP – POLAR WHIT E MAXI FUTURA
031 C00064534 SEAL VALVE – DISPENSER TO
032 C00005572 Washing Machine Mains Inlet Hose Washer
033 C00005781 Washing Machine & Dishwasher Inlet Hose Filter
034 C00267092 ELECTROVALVE SUPPORT 1 EV
035 C00285597 DOOR INTERLOCK BITRO N FUTURA
036 C00271408 WIRING HEATING ELEME NT-FILTER MODULE J01
036 C00271422 WIRING EARTH
036 C00283597 WIRING EVP EVL NTC A RCADIA 2
036 C00283601 WIRING WASH MOTOR-MO DULE ARCADIA 2
036 C00285914 WIRING DISPLAY-MODUL E ARCADIA 2
036 C00285916 WIRING PRESSURE SWIT CH ARCADIA 2 JE8
036 C00629218 WIRING DOOR LOCK+DRA IN PUMP NEW
037 C00285913 LHOPPER COVER MAX
099 C00087815 TIMER SCREW
099 C00286055 BRACKET KIT CABINET
999 C00276837 FIXING BRACKET HEATER ELEMENT
999 C00294112 SERVICE MANUAL