We have a single parent mother and are trying to assist. She has the Siemens WM14P360GB washing machine that stopped functioning with an E43 fault which is listed as brushes.I have replace the brushes though there was still some wear left on the old ones.The motor will still not run in any wash selection.It drains, fills, door opens and the timer at the end of a program still shows 1 min without a door opening and does not clear.I do not have a test rig for the motor and have not been able to configure the wiring as yet and have found connection 3 to be for both brushes not individual brushes l and right,.Can you adviseThanks,Robin

Robin Andrew Sawyer

Paul answers

I will try and help with this problem about Siemens WM14P360GB Washing Machine,

There are 2 similar models with your Siemens WM14P360GB Washing Machine please use your full model number which is written on your identification plate.

Hi Robin,

Thank you for contacting us about the Siemens washing machine.

First, when testing the motor, disconnect the two wires from the carbon brushes before checking the circuit from the pin to the terminal. One of these wires has a heat sink protection unit, which might have gone open circuit, stopping the motor from running.

I have added some useful videos below that explain how to test a Bosch motor. Bosch and Siemens are essentially the same make.

You mentioned you have a WM14P360GB model. This is not the full model number; there should be a forward slash followed by two numbers after GB. I have provided an exploded diagram of the machine with all spare parts listed. Match the reference number to the genuine part number.

If the motor tests correctly and you can bench test it using the video, then the motor is good. This means you might have a wiring problem or a circuit board fault.

Without seeing the machine, it’s hard to assist further, but I hope this information helps. Good luck with your repair!

All the best,
Paul

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Siemens WM14P360GB Washing Machine

Siemens WM14P360GB Washing Machine Spares

If you need any further assistance please feel free to contact me. all the best Paul.

Paul Charmbury

Appliances Engineer

Video to help you with your Siemens WM14P360GB Washing Machine

Match your part for Siemens WM14P360GB Washing Machine and the use reference number in list below and click on the link to your part

Siemens WM14P360GB Washing Machine Exploded View of Parts
Siemens-WM14P360GB-Washing-Machine-Exploded-View-of-Parts

full list of spare parts for Siemens WM14P360GB Washing Machine model below

Reference Part Number Description
0113 00606744 Knob-programme
0115 00701805 Panel-facia
0116 00640815 Tray handle-dispenser
0126 00708238 Operating module
0127 00616168 Display
0135 00644995 Power cord
0136 00623842 Capacitor-interference suppre.
0145 00707989 Power module
0199 11058161 Repair-set
Reference Part Number Description
0201 10012244 Fixing kit
0202 00683880 Back panel
0203 00770395 Worktop
0204 00713058 Housing
0205 00552830 Unavailable as spare part
0206 00610643 Foot
0207 00416875 Auxiliary tool
0208 00664836 Panel-base
0209 00640711 Flap
0211 00633765 Electric lock
0213 00620835 Hinge-window
0214 00771496 Front panel
0215 00623234 Hook
0216 00742712 Window
0220 00752489 Handle
0224 00618779 Holder
0227 00493529 Fixing Kit
0228 00478026 Built-under kit
0229 00705651 Band
0240 00552830 Unavailable as spare part
0241 00552830 Unavailable as spare part
0242 00552830 Unavailable as spare part
0250 00704286 Window
0250 00704286 Window
Reference Part Number Description
0301 00145148 Motor
0302 00605694 Carbon-brush
0303 00605216 Bushing
0304 00171272 Fixture
0305 00171271 Screw
0306 00649359 Heating element
0307 00170961 Sensor-NTC
0310 11051551 Shock absorber
0311 00660579 Belt-drive
0312 00605140 Spring-tank
0313 00604810 Screw
0314 00676200 Weight
0315 00617804 Sensor
0316 00615697 Holder
0317 00605147 Nut
0318 00660580 Pulley
0319 00640433 Sealing
0320 00249534 Tub at rear
0321 11012373 Drum
0322 00248667 Tub front
0323 00660868 fastening ring
0324 20006036 Boot gasket
0324 20006848 Boot gasket grease resistant
0325 00619808 Bearing set
0326 00670743 fastening ring
0327 00621467 Screw
0330 00649789 Holder
Reference Part Number Description
0401 00660683 Dispenser tray
0402 00605148 Siphon-device
0403 00605740 Insert
0404 00660685 Dispenser tray-lower part
0405 00665582 Dispenser tray-upper part
0406 00661785 Hose
0407 00606001 Valve-magnet
0409 00027780 Filter-water inlet
0410 12036158 Hose-inlet
0410 00353925 Hose-inlet
0411 00265958 Hose-fill
0412 10012218 Analogue pressure sensor
0413 00605209 Hose-pressure chamber
0414 00678974 Outlet hose
0415 00605215 Hose
0416 00655300 Holder
0417 00611633 Pressure chamber
0418 00422209 Hose clamp
0419 00704793 Hose-sump
0420 00707751 Latch
0421 00647920 Fluff Filter for Dryers
0422 00145777 Pump-drain
0422 00145777 Pump-drain
0425 00425075 Set
Reference Part Number Description
0501 00605826 Cable harness
0502 00605825 Cable harness
0503 00605999 Cable harness
0504 00620787 Cable harness
0505 00620823 Cable harness
0506 00605829 Cable harness
0507 00613887 Cable harness
0508 00619872 Cable harness
0509 00619871 Cable harness
0514 00619870 Cable harness