April 18, 2017 
Hi, The WM above is leaking, I have tipped it up and seen that the leak is coming form the middle directly under the bottom of the door, my immediate suspicions are that the problem is the door seal, but reading about the problem online etc, a lot of people are saying it is more likely to be the pump of a hose. The machine is 5 year old. Would v much appreciate your help. Thank you. Harry
Harry Hare
I will try and help with this problem with your Siemens WM14Q390GB/01 washing machine
Good morning Harry
The easiest way to test this is to visually look inside the door seal and inspect it for any holes, you can also put a piece of newspaper underneath the machine and this will show you where the drip is coming from, if it is coming from the right-hand side then there is a chance that it is the pump, it is quite rare for the sump hose to leak you will need to inspect the pump the door seal and the sump hose for any holes
I have also added some videos below to help you with all these repairs, and there is also a list of parts at the bottom for your Seimens WM14Q390GB/01 washing machine
Siemens WM14Q390GB/01 washing machine
If you need any further assistance please feel free to contact me. all the best Paul.
Paul Charmbury
Appliances Engineer
Video to help you with your Siemens WM14Q390GB/01 washing machine
