Bosch, Neff or Siemens Dishwasher not emptying fault E25 Error Code

by / Monday, 05 January 2015 / Published in Dishwasher, Pumps

This video will show you how to clean filter and unblock the Dishwasher pump to clear the Bosch, Neff or Siemens E25 error code fault





Bosch, Neff or Siemens Dishwasher pump cover

Other type of Bosch, Neff or Siemens Dishwasher pump cover


The most common in my view is the impeller jamming on the pump normally something small like a piece of chipped china or bit of broken glass, this can be removed with tweezers or pin nose pliers. After removing it should rotate easily by hand… then you should replace the pump cover and the filter above it must be locked by aligning the blue arrows so that large bits of rubbish cannot get into the impeller again.

There are two types of pump covers one is held on with a screw and the other clips into place.


In a lot of people’s houses they have the dishwasher plumed into a sink unit and the fittings can get clogged and also blocked with fat, some have a cross inside the spigot and this gets blocked with all kinds of stuff.

When you push the dishwasher into place the pipes can get trapped and kinked so make sure that this does not happen. Sometimes the waste pipe has kinked when it was fitted and over time the dishwasher is getting worse at emptying and this is when the E25 fault starts occurring.dishwasher trapped or kinked waste hose

Bosch, Neff or Siemens Dishwasher prone to the seal failing and water can get insideThe last fault is the pump has failed or it is only working intermittently. The new type of modern pump has the armature inside the pump housing and is prone to the seal failing and water can get inside and reduce the inefficiency of the pump.




Plumbing fittings to check are shown in these photographs






clogged pipe dishwasher plumed into a sink unit


This video can be used on all these makes Airlux, ATAG, Balay, Bosch, Constructa, Gorenje, Imperial, Koenic, Kuppersbusch, Neff, Pelgrim, Pitsos, Siemens, Thermador, Tecnik, Viva, V-Zug,

131 Responses to “Bosch, Neff or Siemens Dishwasher not emptying fault E25 Error Code”

  1. Francis says : Reply

    Hi Paul,
    Thanks for coming back to me, checked the main motor, but not sure on what I am checking for? I have the Motor No. 1BE5222-2CG, which is not rotating at all, also I could hear some tapping like noise coming from the Motor. Does that mean it needs replacing? Do you stock them?

  2. Francis says : Reply

    Hi Paul, just changed the main motor and that made no difference, any other ideas?

  3. Debbie says : Reply

    My impeller rotates fine with no blocking yet I still get an E25 code, what else do I check??

  4. Marc says : Reply

    Hi Paul: Thanx so much – the video made my day ????!
    Regards from Denmark, Marc

  5. Sarah hession says : Reply

    My neff dishwasher is showing E24 error code. What does that mean and how do I repair? Many thanks

    • Ferdinando Brito says : Reply

      E24 or E25 fault is a pump problem.
      Take the pump out to make sure there is no glass or bits of food ETC blocking the pump before spending money buying a replacement one

  6. Jenn says : Reply

    Thanks! Worked like a charm:)

    I actually fixed something!!!

  7. Nick says : Reply

    My Bosch SMS65E12 stops mid cycle with no error codes shown. It just switches off. It’ll run a rinse cycle and Paul has suggested that the Thermistor / NTC or thermostat might be u/s.

    I can’t find the darn thing(s)!!

    Found a USA vid of a different machine where it is buried with the circulation pump in the bottom but the SMS series is engineered slightly differently and I can’t even see how to get the plastic chassis off – if I need to 🙁

    Need help pls, pls, pls…

  8. Lauren Russell says : Reply

    thank you just unblocked my neff dishwasher!

  9. B Wood says : Reply

    Hi , I have a neff dishwasher that just stopped working showing 02 on the LCD screen and hadn’t emptied all the water. Checked impeller and seems ok ? Any ideas ? Thanks

  10. Rachel Lee says : Reply

    Thanks so much for this, I watched this video and found a big chip from a plate behind the impeller. Hoping that my dishwasher will be working fine from now on!

  11. Cassandra says : Reply

    Thank you so much for this video!! I am a first time homeowner and not very handy, but following the instructions I also found a piece of glass and my first wash cycle seems to be running fine!

  12. Rachael says : Reply

    Paul, you are a legend! Found a bit of glass in the impeller. Feel like a right handyman. Not to mention I saved a few hundred dollars paying someone to fix it for me!
    Thank you!

  13. Arno Chrispeels says : Reply

    Thank you so much! Took 5 min. Used a wet/dry vac to empty dishwasher, then took out impeller cover, found a coffee bean, other crap down there too. Sucked it out with the vac. Done! You just saved me like 150.00. Thank you.

  14. Tom T says : Reply

    Thanks for the video worked for me chip from a plate

24h technical help answers

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