Paul answers

A big thank you to all our customers and viewers

We work very hard in our warehouse making free video guides for you all on cookers, ovens and washing machines Etc. We always appreciate a beer or two after a hard day filming and writing the appliance repair guides. You can buy a single beer or a round for all the staff which ever you prefer.

I would like to take this opportunity to express my gratitude and appreciation to all our sponsors, customers and donators below for the support and financial assistance you give by donating or shopping with us. My self and the staff really appreciate all your help and will endeavour to keep producing videos and repair guides for you, without your support and encouragement, our success wouldn't have been possible.

59 Responses to “Buy Paul a Beer”

  1. Richard Schneider says : Reply

    Wow, Paul’s creepy-cool psychic regarding our Bosch SHE6AP02UC dishwasher here in the US Pacific Northwest, half a planet away!

    He said to inspect the filter sump carefully for a shard of broken glass just prior to the pump impeller.

    There was one! Now how the heck did he know that!? :^D

    Thanks also for the video on removing the pump impeller–extremely helpful and beautifully simply presented.


  2. Dave says : Reply

    Dishwahser not draining.Fixed very easily thanks to your video (bit of rubber jamming the pump impeller)
    Beer donated, thanks for your help.

  3. Aurelien Giraud says : Reply

    I fixed a washing machine for the first time today and feeling empowered 🙂 Thanks for your help, Paul!

  4. Howell Istance says : Reply

    Thanks very much for this great video, Paul! Just like lots of other people leaving comments, it let us fix our dishwasher ourselves. Two bits of glass, which we wouldn’t have spotted if we hadn’t dried out the well next to the impellor fan as you suggested and showed. We had the problem on Christmas Day so it was great to be able to fix the machine and clear the dinner dishes away.
    Thanks again and enjoy the beer!

  5. Phil Sharman says : Reply

    My Neff dishwasher displayed the E25 error code. I watched the video a few times and then successfully executed the repair. The culprit was a glass shard – identical to the one in the video. If that bit hadn’t been included, I doubt if I would have found the shard. Excellent video – well done. Beer dully paid for

  6. Hugo says : Reply

    Great vids on dishwasher pump problems (Err25)! Saved the day with 20 people coming over for lunch tomorrow…
    Enjoy the beer!

  7. Ragini says : Reply

    Hi Paul

    Thank you for your instructional video. It was very useful and informative.

    It helped us to get to the pump and to the other bits at the bottom of the unit. We checked the pump but that was fine, however in other forums people mentioned the circuit boards having faulty solder points. We took the circuit board out too and a quick visual check showed no problems but resoldered the relays on it anyway. We put everything back together and now it’s working fine again. So maybe it was the solder points or just a faulty connector but who knows….

    Your video gave us quick access to everything and a good overview. Thanks mate, have a BIG beer on us!

    Happy New Year from Wellington, NZ.

  8. Warwick says : Reply

    Thanks! this is an awesome site and your video on how to reset my whirlpool has saved me a fortune!

  9. Peter says : Reply

    A huge thank you for this service. You helped me “do it myself”. The least I could do is pay something!

  10. Sigrid says : Reply

    Thanks Paul. Please help the button “buy a beer” does not work in Germany with the internet browser (paypal error message) and I would so much like to buy you a beer. You were such a great help…

  11. Cynthia Kopec says : Reply

    Such a great video – clear, measured and so helpful. Have just replaced the shredded belt on our Zanussi tumble drier; the most fiddly part was getting the circlip back on. I have donated a bottle for your drinks cabinet with my grateful thanks.

  12. Jan says : Reply

    Dear Paul,
    Thanks to you! Your website helps a lot to avoid that valuable resources are treated as waste. Apart from saving people like me (family 3kids) same bugs that I happily invest elsewhere. I already had almost bought a new tool when I googled an found your video. Before I had already one of the platines repaired in a similar manner by a small company in Netherlands. when the drier failed again it took your video to realize that there is a second pcb that might just have died the same way as the first. So thanks for explaining the repair. I managed it at cost of 10 Euro, i.e. saved at least 250euro for an exchange board. Moreover your site should make it into TV one day, since it documents that these little defects are so widespread that they can hardly be coincidental. When I bought the resistor and link switch at CONRAD, a German electronics store, the shop assistent immediately new that I was about to repair a drier by Electrolux group.
    I feel really fooled by the big companies like AEG that seem to intentionally include some buggy circuits to sell more tools. I’d wish this would become public as the Diesel engine fraud in German car industry. Your site might help that purpose. So your beer was well earned.
    Thanks to you for your attitude!
    Best regards Jan

  13. Helen says : Reply

    Thanks guys, I watched a few videos of how to change the element in our fan oven but yours was the only one that prepared me for the the Beko special-ness that required me to take the oven out, take the back off and unscrew the element from the back. Not a biggie but have a beer for getting it right where everyone else took the easy route. Having checked the element and found it’s dud I’ve just ordered a new one from you too. Keep up the good work. One last thing, any recommendations for replacement screws for the fan cover in a OIM22500XP, the ones that were there have not survived well (I guess that’s the pyrolytic function), 2 are re-useable but I had to drill out one and another is knackered, I only just managed to get it out in one piece.

  14. Olivier says : Reply

    Hey Paul,
    Thanks a lot for your videos. We extracted a bra wire from our Beko washing maching. It was stuck at the top of the tumble near the door seal.
    Enjoy your beer !

  15. kath says : Reply

    thank u so much for showing me how to do my oven door i was looking to by a new one now i now how to do my door my self thank you from a 69 year old

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