hello. Months ago the digital display that control timer stopped working however the oven continued to work so never bothered. However I had a power cut and since then oven wont heat up. I read if you do something with the timer it would work again. Can you help?

I tried to take out the whole light fitting to change the bulb (even though it doesn’t look like the bulb has blown) and now the fixture is loose so I think it needs replacing too. The strange thing is that both bulbs stopped working at the same time. I can’t see where the switch or transformer are in case the issue is with them.

Hygena app2440 no lights working

Friday, 22 December 2017 by

the lights do not work but the bulbs are good

Hi Paul Many thanks for getting back to me concerning the part I need in order to replace the halogen light fitting on my Hotpoint Cooker Hood. I will purchase this through your good self of course! In answer to your question as to what bulb I need, it’s a 20 watt 12V G4 bulb if this is of any help. Does this come with the lamp fitting or do I need to purchase these separately from you? In deed do you have in stock? If so what is the price as I will probably purchase a couple from you in order to have some spare. Look forward to your reply and thanks for your help thus far.

Kind regards


Hi, wished I had seen your video before pulling out entire lamp holder whilst attempting to remove blown bulb. I prised the entire unit out to check what bulb I needed and now it wont fit back properly. What part do I need as well as needing new bulb?
Thank you, Keith

hi paul,my oven fan humes but the flywheel will not turn.it has also started to trip the rcd on the electrics now.i would say its the fan gone but i would appreciate your advive


I have just replaced one of the bulbs in this cooker hood, using your excellent online instructions. To do so I had to remove the glass which covers the bulb and I notice it is broken. Would it be possible to get a replacement. It is a circular piece of glass of small diameter.



Wednesday, 05 October 2016 by

Dangers of insufficient wiring on electrical connections   A significant amount of house fires are electric in origin, meaning appliances and power sockets that catch fire. It it therefore very important that you use the adequate electric wiring throughout the house, specially with high power consumption appliances such as Electric or Induction Hobs, ovens e cookers. Most

Hi Paul-Got a loud buzzing sound coming from the cooker hood extractor fan, Make:- Neff Gmbh Cooker Hood Extractor Fan Motor Assembly E Nr D9610N0GB /01 FD 8210 002186 AL     Paul answers   Cooker Hood Spare Parts   Hi AL     This sounds like you have problem with the motor , it could be

    Hi Allie First I would like to say sorry to hear about the customer service at Howden’s they use to be a good company. If you have an extractor (cooker hood) that can be ducted to the outside I would thoroughly recommend doing it as you will save a fortune in filters that