when it comes to the spin there is no motor action and the Drum is not turning when washing, I checked the carbon brushes in the motor and they’re good

I used it for first time (it was a second hand buy as they are expensive new) and it seemed to be working fine. It was spinning and had water in it (I set it to a quick wash). Around 15 minutes in it suddenly tripped the electrics. I restarted it quite a few times and it seemed to continue with the same wash cycle (must have some sort of memory) and always tripped within seconds (although not immediately sometimes). The only thing I can think of I did wrong was the the drain hose was at low level into shower cubicle (but I didn’t unclip it from machine so it went up to height of machine first) but not sure what problem that can cause?

I had to remove the clothes (I can confirm the heater was working as the water wasn’t cold) from the machine totally wet and also removed the water that I could see inside the drum (the level was below the opening of the machine). I tried the next day but this time I had it on off position (before I never touched the controls so it kept trying to continue from previous cycle but tripped switch) on the ‘drain’ cycle and it drained loads of waste water. I then tried a wash cycle with nothing inside (the manual states this should work normally as they recommend ‘maintenance’ washes) but it didn’t seem to fill with any water nor spin at all (maybe related to it not filling). The thing is no errors appeared but it seemed to operate normally but without any washing. It ended much sooner than it should too but the end and door reopened afterwards as if it finished the cycle. Again, no flashing lights to indicate any problems although clearly it didn’t do any washing. I then tried with a few small cloths to see if it was due to being totally empty and it was exactly the same. No filling and no spinning although the washing machine was making water noises etc as if it was working normally and also no errors appeared. I suppose I could try it again with more clothes but I think it should still work without many (I am just thinking now as I was using a low temp wash and maintenance washes are higher temps – could it detect that there wasn’t much clothes in there ?). Anyway, I don’t think it was due to the lack of clothes as I assume it would display some error instead of just going through the cycle much quicker with no issues shown. I even tried it on a cycle where the motor doesn’t even run (for very delicate items) and it again didn’t fill up.

When I turn on the machine it starts to fill, stops, then water is pumped out, then fills with water, then again pumps this out. Keeps doing this till I turn it off. At no time does the drum start to rotate. Have run trouble shooting and had code F13. But when ran it again this has not come up. Drum does not rotate one way or another but water does fill the various containers when going through the steps. Please help. Many thanks

I noticed a awful smell when the dryer runs on the machine. When opening the top lid off I noticed the duct that that hot air flows through has almost burnt.

If you have an email address I can send you a picture as I’m not sure what the part is called.

Interested to know if you are able to get hold of the part.

This washing machine was stripped for the spare parts due to the fact that it had a broken drum and collapsed bearings. if you have any of the parts listed below or in the diagram the video will assist you in replacing the parts     Door Seal Gasket J00261242 C00283995 Door Seal Front Clamp

I am possibly needing a motor for my washing machine or it could be the printed circuit board but I have an engineer coming out to check it later in the week

i bought a good drum on ebay and was wondering if you have a video on how to swap it over

Seal is leaking and need a replacement part and need to know where to buy

my washing machine door has broken the handle has come loose and I found a piece of broken plastic how do I replace it.

my Hotpoint washing machine has flashing lights at the front they flash very fast. somtimes they stop and the machine works other times it does not do anything.