Beko Wmb71642W washing machine Wont start cycle

Hi watched vid how to get error code it comes up with e 18 which says unbalanced, I have reloaded to no avail, I am going to get my other half to check water supply to machine also voltage input, is there anything else you can suggest please.Kind regardsPixie Lou

Louise Riding-Woods

I will try and help with this problem Beko Wmb71642W washing machine

if the machine is turning then you may have a problem with the carbon brushes in the motor please see the video below so you can check them I have also added a link to the carbon brushes at the bottom of the page they are part number 

371202407 Carbon Brush Assembly (L24MF7_39mm)

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