Hotpoint Washing Machine NM10944GSUK drum is not spinning

i heard a strange noise and now my Hotpoint washing machine, I've noticed at the end of the cycle the clothes are wet I'm not too sure if the drum is turning all but it definitely did not spin at the end of the cycle

Roy Brown

I will try and help with your HOTPOINT Washing Machine NM10944GSUK problem

If the motor is not turning the drum then you either have a faulty motor or possibly the printed circuit board that controls the motor but I would also check that the belt is still attached to the drum from the motor wheel. 

All the parts for your washing  machine in the exploded diagram below,  just match it up to the part number in the list below that,  And I've included a selection of videos for your washing machine

Common questions people ask about on your model of the washing machine.

washing machine Won´t Drain, Will not drain, doesn´t drain, does not empty – these are all pump problems, see video on this.

washing machine Will not start, won’t start, Will not open – this is usually due to the machine still having water in it or a door interlock fault, see video on this.

washing machine Will not spin, Wont spin, will not spin, doesn´t spin, fills up but the drum is not turning, won't agitate or spin, the drum doesn't move! - these faults can either be motor related or pump related and, on some models, will be the control module pcb

washing machine Does not take conditioner, is not taking in any water.- these are all water valve related, see videos on this.

washing machine Is leaking from the door, leaking from bottom front, leaking from front door - these are all door seal/gasket related, see videos on this. Can also be hoses or pump.

washing machine is making a lot of noise, this can be imbalanced load bad suspension units or problem with drum bearings or spider

To try and help with further problems on your washing machine, I have put together a full list of videos below on your washing machine and exploded diagram of your machine with all parts listed below or search our REPAIR GUIDES or FAQ’

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