Samsung Washing Machine J845 Door won’t open
Hi finished my cycle and I can't open door. I didn’t hear the usual click of the door unlocking
Julie Poyntz
I will try and help with your Samsung Washing Machine J845 problem.
If the door is not opening after the cycle ends try to disconnect the machine from mains for an hour and before plunging it back on check if you can open the door. Plug it back to mains and turn it on and check again if you can open it. If it is working now it might have just been an error and it got cleared out from memory. If the problem persists you will have to replace the faulty door lock. Please see below for list of spare parts for your model.
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Common Samsung Washing Machine J845 faults with links to the right repair guide
- The machine won’t fill with water
Make sure the door is properly closed, check that inlet hoses are clear and not kinked and that the water supply is connected and functioning. Water valve may be faulty See our video on water valves
- The drum doesn’t turn
There are a number of things that can cause this, including worn carbon brushes, drive belt problems, or a faulty motor or control unit PCB. On new machines with 3 phase motors or inverter motors, they get a lot of control board faults
- The machine stops mid-cycle
This generally means that the timer, thermostat, or heater had failed. The washing machine may stop due to these faults or the water rinse valve may be faulty or the machine has not emptied the water out of the drum in an allocated period of time.
- The washing machine is noisy
A rattle, while the drum is moving, could be due to something stuck in the drum, coins and bra wires are common culprits. You may be able to remove the drum paddles to get to the offending item or remove the sump hose or heater. It’s also worth checking the drain filter to make sure that’s clear. A noisy washing machine may also indicate failed or worn bearings or drum spider. Try turning the drum by hand when the machine is empty. If you hear a rumbling noise or can feel ‘play’ in the drum, it’s likely that the bearings need replacing. You can also get drum spring or shock absorber problems.
- Water not draining from the washing machine
This usually means there’s a blockage in the drainage filter, or the pump itself has failed. The first thing you’ll want to do is empty the water so you can rescue your laundry. Pull out the drain hose, pop it into a bucket and let gravity do the work. Also, check the sump hose and waste pipe if fitted to a sink unit the problem can also be the connection.
- The washing machine won’t spin
Problems with the spin cycle are relatively common washing machine faults, if your machine knows there is water still in the drum it will not allow the drum to spin it must empty in an allocated period of time. The good news is that they’re generally relatively inexpensive and simple to fix. Balance sensors will override the cycle if the clothes are unevenly distributed and could cause the machine to vibrate. This can happen if you’ve overloaded the washer, or if you’re trying to spin just a few items. Try reloading light loads or removing a few items from heavy ones. If this fails, motor carbon brushes may need to be replaced. On new machines with 3 phase motors or inverter motors, they get a lot of control board faults
- The door won’t open
This will usually be due to water not draining, or a faulty door lock. Drain manually as above. If that doesn’t fix the problem you may be able to remove the top of the machine and release the lock from the inside see videos.
- Clothes smell bad
If you always use low-temperature washes and biological detergents you could have a build-up of bacteria or even mold in the machine. Try running a hot empty wash once a week. You should also clean out the soap dispenser regularly, and leave the machine door open to air after you’ve removed the washing.
- The washing machine is damaging clothes
Tears in clothes indicate foreign bodies in the machine or damage to the drum.
10.The washing machine is constantly filling with water
the machine is siphoning or water valve is leaking
11.The machine reports a fault code or error code
Error codes can be on the display or given in certain lights flashing sequences. Washing machine fault codes are not universal but may only point you or an engineer in the right direction they are not 100% accurate they are only that for guidance. Your owner’s manual may help you identify the problem and even suggest a fix. In other cases, you’ll need an engineer to trace the fault. Don’t be tempted to ignore a fault code, even if the machine seems to be functioning normally. Some codes are ‘early warning signs’ and fixing the machine at an early stage could save you time and money in the long run. Contact us with the full model number and detailed description
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Samsung Washing Machine Fault Codes & Washer Dryer Models
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Samsung washing machine DE error code Door lock fault
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Samsung washing machine 5E or 2E error code Fault.Pump fault not emptying
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Samsung Washing Machine TE & HE Error Code Heating Fault
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Samsung Washing Machine 3E Error Code not spinning or turning
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How to test a washing machine motor
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How to replace Fagor washing machine carbon brushes with a Selni motor
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How to open Washing machine Filter that is stuck or Jammed