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Samsung WF365BTBGSF Starts and then stops only after it is unplugged for a while otherwise it wont power up at all

by / Monday, 01 June 2020 / Published in

HELP! I have a Samsung Front Load Washer (Model WF365BTBGSF 4.1 cu ft). This is a newer machine that wont let you fiddle with the PCBs given they are covered with a jelly style moisture barrier.Initially the washer stopped and displayed an error code (AE). I reset the machine. Removed the power cord and let it rest. I also reset the electrical breaker. The washer started back up and ran for the five minutes and then shut down completely. The AE code no longer displays - the machine display simply goes blank and eventually powers down. The AE fault code which only displayed the one time indicates a communication issue of the washers main components. I opened the machine, inspected it (looked for obvious wear, burns disconnected/loose connections) and decided to replace the main control panel (DC92-01527C) - RESULT: NO Change. NOT CHEAP.Machine started up initially but powers down after 60-90 seconds. It continues to do this, provided it is unplugged or the electrical panel breaker has been turned off (removing all power to the machine) for an extended period before turning it back on. My sense is there is a capacitor somewhere that needs to be replaced. I saw two small capacitors on the main board but my guess is they regulate power to the components on the PCB and there must be another regulating the motor.

Mark Russell

Paul answers

Paul answers

I will try and help with this problem Samsung WF365BTBGSF washing machine.

 try checking the electric filter were the power comes into the machine. but if you need a pcb it might be worth looking for a complete second-hand machine to rob for parts as the pcbs are about £150 i have put some links below to help you find the part you need. 

 it is difficult to find the blown components on these circuit boards as they have covered them in Silicon sometimes you will be able to visually see the problem when it comes to capacitors you're going to have to take them out to check them. it might also be useful for you to go through the whole machine and check all the wires as a bad connection could cause this type of issue

 

If you need any further assistance please feel free to contact me​. all the best Paul​.

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Paul Charmbury
Appliances Engineer
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