Zanussi ZDC 37200W Tumble Dryer Not heating clothes and pause/start light flashing red

by / Monday, 29 May 2017 / Published in

Seems to work for a while and then starts beeping and the start/pause light flashes red. If I open the door the clothes do not seem very warm.

Rob Moore

Paul answers

I will try and help with this problem on your Zanussi ZDC 37200W Tumble Dryer

​Good afternoon ​Rob

There are many things that can cause this type of problem- ​I will try and go through them in the order of the most common​.

  •  Check the thermostats there are normally 3 altogether -  two​ on the heater and one on the front venting system.
  • Next test the heating element​ - there is a high and low circuit and you need to test both sides of this heater.
  • As this condenser tumble dryer​ has a water dispenser system sometimes you have a pump fitted that can get clogged, also sometimes there is a switch system that tells the computer when it is full of water and therefore this will cut out the heating system.
  • The next one that may be at fault is the printed circuit board.  I have included some videos below to help you in all these repairs and if you do need a part please let me know.

If you need any further assistance please feel free to contact me​. all the best Paul​.

photo  
Paul Charmbury
Appliances Engineer
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List of spare parts for Zanussi ZDC 37200W Tumble Dryer

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4 Responses to “Zanussi ZDC 37200W Tumble Dryer Not heating clothes and pause/start light flashing red”

  1. Rob Moore says : Reply
    May 31, 2017 at 9:33 am

    Hi Paul,
    Thanks for getting back to me. Actually I got it wrong, there is some heat so I don’t think it is the heater. However, I had a look at the back of the dryer and noticed a little rubber hose. I took the clip off and and removed the stop and lots of water came out, I tipped the dryer up and it took a couple of goes to get rid of it. Does this mean there is a draining problem?
    Just found an article about service mode and the code I am getting is 6 red flashes followed by 2 green, if that helps.
    Thanks

    • Paul Charmbury says : Reply
      May 31, 2017 at 9:34 am

      Good morning ​rob if the lights are flashing 6 times​ and then two times on the other color this will be error code 62​
      E62
      Power relay to heater unit faulty.
      Possible fault Heater unit faulty; Wiring faulty; Electronic board faulty.
      Machine Status/Action Forced cooling cycle.

      first you will need to check the heater​ and the thermostats but I suspect that you may have a fault with the relay on the circuit board I have made a video recently on how relays work and how to check them.
      if this is the Fault once you have checked your circuit board then if you send us a detailed picture of the faulty relay I will try and match it up this will save you a fortune on having to buy a new circuit board

  2. Rob Moore says : Reply
    May 31, 2017 at 8:23 pm

    Hey Paul, thanks again and I will check the relay as you suggested at the weekend. My only question is why would I have all that water in the back that I drained out?

    Cheers

    Rob

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