How to service a Hoover Candy condenser tumble dryers

by / Friday, 28 October 2016 / Published in Tumble Dryers

Hoover Candy condenser tumble dryer servicing finding faults and diagnosing problems

Diagnostic Help

Hoover Candy Condenser tumble dryer

Hoover Candy Condenser tumble dryer Spare Parts

Hoover Candy Condenser tumble dryer are relatively easy for most people to fix if they are reasonably competent in DIY and working with electrical products as they really are rather simple appliances

This video can be used on Hover and Candy models of Condenser tumble dryer

Most Common Hoover Candy Tumble Dryer Error Codes and they’re meaning:

Hoover Candy Error Code What it means What to do
E3 Water tank full
  1. Empty water tank
  2. Check float switch or Pressure and its wiring
  3. check the electronic controller
 E4 Program selector faulty
  1. check the program selector
  2. check the control module
 E5  Front NTC sensor faulty
  • check NTC and wiring see our videos on this
 E6 MCU (main clontrol unit) faulty
  1. Reprogram the MCU
  2. Replace the MCU
 E7  Insufficient or restricted airflow
  1.  clean the filters and clean inside the dryer
  2. clear condenser on condensing models
  3. open tumble dryer and try to vacuum accumulated fluff inside
 E8  Thermal fuse faulty
  • check thermal fuse and wiring
 E9  Thermal cut out faulty
  • check thermal cut out and wiring
 E10 Tumble dryer empty

This error turns up when the temperature rises above 80ºC, usually means the tumble dryer is running empty or fluff build up

  • Check if you put the laundry inside the tumble dryer
 E14  Rear NTC faulty
  • Check rear NTC, wiring and connectors see videos
 E15 Heater relay faulty (condenser models)
  • check heater relay and wiring
  • check heater
 E15  Open front thermal overload cutout (vented models)
  • thermal overload cutout, wiring and connectors


Checking the felt and support wheels


Removing the door


Capacitor location


Drum shaft


We have done the whole Series all videos to assist you in diagnose the faults on your hoover or candy made condenser tumble dryer.

In this video repair manual I will show you how to find the faults and diagnose the problems like Belt, Fan, Bearing, Motor, Capacitor, Pressure Switch, float switch, drum, Wheel, ntc, sensor, thermostat, Thermal Limiter, Door Duct Seal, Filter, Water Container Valve, Condenser, it will help you replace parts.
this video and the ones below can be used on.
and some Maytag, Helkama, Kelvinator, Otsein, Teka, Terzismo, Zerowatt Models

Ntc sensors can be tested by using charts to measure resistance compared to the temperature see other videos on this.

Air flow temperature thermostat hidden Condenser tumble dryer cycling thermostat

There are loads of video below to help you repair your tumble dryer condenser or vented and they will help you with all these makes Hoover or Candy tumble dryer and some Maytag, Helkama, Kelvinator, Otsein, Teka, Terzismo, Zerowatt models.



Checking the themostats

Testing Cycling Thermostats

Testing Cycling Thermostats


Removing the fan blade


Testing ntc sensor


Checking float pressure switch


how the belt goes round the pulley wheel asembly


inspecting the Pcb printed circuit board


inspecting rear drum bearing

3 Responses to “How to service a Hoover Candy condenser tumble dryers”

  1. spence says : Reply

    Hi, my hoover 5325 model dryer is not turning if it has a load in it. it just hums. ive taken the back off it and if i help torn the drum, it starts. the belt seems ok and is still on the drum. And it is still heating. can you tell me the problem please.

    many thanks.

  2. Madge says : Reply

    The front felt came out when machine was on I tried to refit it but kept falling out so I ordered a new one and thought I could just stick the new one into the groove I managed to get it in but quite sticky n when I switched it on it wouldn’t turn so I took it out again and it’s working but I’m worried that I’m doing damage to the dryer. It’s a candy gbc590 condensor five years old.

  3. Terry says : Reply

    Hi i have a Hoover HD vision 8kg condenser Tumble dryer it makes a real loud bang and with it a sort of electrical burning smell,i can turn it off and restart it and it will produce some heat for a short time and then it will repeat the loud bang and smell,i cannot find anything on the internet that explains or matches my problem,i have of course now left the dryer off till i can find a solution as i fear a risk of fire,the bang is very loud scary even.
    Best Regards Terry!

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