How to service a Hoover Candy condenser tumble dryers

by / Friday, 28 October 2016 / Published in Tumble Dryers

Hoover Candy condenser tumble dryer servicing finding faults and diagnosing problems

Diagnostic Help

Hoover Candy Condenser tumble dryer are relatively easy for most people to fix if they are reasonably competent in DIY and working with electrical products as they really are rather simple appliances

This video can be used on Hover and Candy models of Condenser tumble dryer

Most Common Hoover Candy Tumble Dryer Error Codes and they’re meaning:

Hoover Candy Error Code What it means What to do
E3 Water tank full
  1. Empty water tank
  2. Check float switch or Pressure and its wiring
  3. check the electronic controller
 E4 Program selector faulty
  1. check the program selector
  2. check the control module
 E5  Front NTC sensor faulty
  • check NTC and wiring see our videos on this
 E6 MCU (main clontrol unit) faulty
  1. Reprogram the MCU
  2. Replace the MCU
 E7  Insufficient or restricted airflow
  1.  clean the filters and clean inside the dryer
  2. clear condenser on condensing models
  3. open tumble dryer and try to vacuum accumulated fluff inside
 E8  Thermal fuse faulty
  • check thermal fuse and wiring
 E9  Thermal cut out faulty
  • check thermal cut out and wiring
 E10 Tumble dryer empty

This error turns up when the temperature rises above 80ºC, usually means the tumble dryer is running empty or fluff build up

  • Check if you put the laundry inside the tumble dryer
 E14  Rear NTC faulty
  • Check rear NTC, wiring and connectors see videos
 E15 Heater relay faulty (condenser models)
  • check heater relay and wiring
  • check heater
 E15  Open front thermal overload cutout (vented models)
  • thermal overload cutout, wiring and connectors


Checking the felt and support wheels


Removing the door


Capacitor location


Drum shaft


We have done the whole Series all videos to assist you in diagnose the faults on your hoover or candy made condenser tumble dryer.

In this video repair manual I will show you how to find the faults and diagnose the problems like Belt, Fan, Bearing, Motor, Capacitor, Pressure Switch, float switch, drum, Wheel, ntc, sensor, thermostat, Thermal Limiter, Door Duct Seal, Filter, Water Container Valve, Condenser, it will help you replace parts.
this video and the ones below can be used on.
and some Maytag, Helkama, Kelvinator, Otsein, Teka, Terzismo, Zerowatt Models

Ntc sensors can be tested by using charts to measure resistance compared to the temperature see other videos on this.

Air flow temperature thermostat hidden Condenser tumble dryer cycling thermostat

There are loads of video below to help you repair your tumble dryer condenser or vented and they will help you with all these makes Hoover or Candy tumble dryer and some Maytag, Helkama, Kelvinator, Otsein, Teka, Terzismo, Zerowatt models.



Checking the themostats

Testing Cycling Thermostats

Testing Cycling Thermostats


Removing the fan blade


Testing ntc sensor


Checking float pressure switch


how the belt goes round the pulley wheel asembly


inspecting the Pcb printed circuit board


inspecting rear drum bearing

22 Responses to “How to service a Hoover Candy condenser tumble dryers”

  1. Bill Tinnion says : Reply

    My candy tumble dryer is showing error code 21what does this mean and how can it be fixed

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