Tumble dryer not heating Hoover Candy diagnosing fault and repair

by / Saturday, 29 October 2016 / Published in Heating Systems, Tumble Dryers

Tumble dryer not heating Hoover Candy diagnosing fault and repair

Removing heater element cover

Removing heater element cover

Testing thermostats for continuity

Testing thermostats for continuity

Removing heater element to text fields

Removing heater element to text fields

Testing heater element on high and low heater circuits

Testing heater element on high and low heater circuits

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Tumble dryer elements

 

This video with help you repair your faulty heating system on Hoover Candy tumble dryers with a heater element, thermostat, Ntc senor or a blown printed circuit board (PCB) can be used on some Maytag, Helkama, Kelvinator, Otsein, Teka, Terzismo, Zerowatt Models.

remove front of machine to gain access to front thermostat and Ntc sensor

remove front of machine to gain access to front thermostat and Ntc sensor

Testing front thermostat for continuity

Testing front thermostat for continuity

Testing Ntc sensor

Testing Ntc sensor

Checking heater system with amp meter

Checking heater system with amp meter

This video will help you diagnose fault with Hoover Candy tumble dryers that are not heating, and how to repair them.

Both condenser and vented tumble dryers use very similar heating elements. They usually have one or two thermostat sensors on the front and one or two thermostat sensors on the back. The tumble dryer on this video has two thermostats fitted on the heating element housing located on the back. These are prime candidates when diagnosing no heat faults on tumble dryers.

 

Next there's the heating element itself that can be faulty and should be tested if the thermostats are ok.

On the front you have a thermostat, you should test it for continuity. There is also an NTC sensor and you should test if for resistance (measured in holms).

These are all working fine, so by process of elimination we know that something is wrong with the printed circuit board itself. In this case it turned out to be a switching relay.

hoover-candy-tumble-dryer-switching-relay-pcb-fault

There are loads of video below to help you repair your tumble dryer condenser or vented and they will help you with all these makes Hoover or Candy tumble dryer and some Maytag, Helkama, Kelvinator, Otsein, Teka, Terzismo, Zerowatt models.

inspecting printed circuit board pcb heater relay

inspecting printed circuit board pcb heater relay

Desoldering printed circuit board heater relay

Desoldering printed circuit board heater relay

Bench testing printed circuit board Heater relay

Bench testing printed circuit board Heater relay

Failure was caused by heater relay contacts carbonising

Failure was caused by heater relay contacts carbonising




5 Responses to “Tumble dryer not heating Hoover Candy diagnosing fault and repair”

  1. Anthony says : Reply

    Paul, Many thanks for your excellent Video and help sourcing the spare relay. All back up and running perfectly. Thank you

  2. Paul B says : Reply

    Hi I wonder if u could help. I have watched ur excellent video for my Hoover tumble dryer and found 1x thermostat on heater assembly to be open circuit.
    Two questions:
    1/ Can I buy the individual thermostat?
    2/ Would I need to continue checking the front stat and NCT sensor could these two components cause the heater stat to fail?

  3. Brad says : Reply

    Hi my tumble dryer had a new heater new thermal fuse and the temp sensor fuse thing lol but it worked for hour or 2 heating up and then now nothing again ? Any ideas it’s a Hoover tumble dryer code is e08 which was there before and then went but seems to have come back any help many thanks brad

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