Hoover Candy Washing Machine Error Codes, Faults & Self Test Mode

This video above will show you the full error codes on faults with your Hoover One Touch washing machine and Candy Grand O’Vita washing machine. I’ve also included the diagnostic test mode instructions below.

If you need a spare parts for your washing machine, you can visit our supplier’s page with your full serial number which is written on the identification plate.

If you have more questions about your cooker or oven, please provide your brand, full model number which is written on the identification label, and a detailed description of the issue. Please visit our Contact Us page and make sure you fill out the request for what your problem is. A video shoot of the problem would be perfect as well. We will get back to you within 24 hours, normally.

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Hoover Candy Washing Machine E00 Error Code: Defective “Cuore” Power Card – Not Programmed “Cuore” Power Card.

Hoover Candy Washing Machine E01 Error Code: Door Safety Lock Device/Drum’s Braking device defective and/or Wiring.

Hoover Candy Washing Machine E02 Error Code: The Water Fill Phase was not completed within the designed limit time. Defective Solenoid Valve, Pressostat, Water Fill Hose, Low Water Pressure in the network and/or Wiring.

Hoover Candy Washing Machine E03 Error Code: The Water Drain Phase was not completed within the designed limit time. Clogged Filter, Drain Pump, Drain Hose, Wall Discharge and/or Wiring.

Hoover Candy Washing Machine E04 Error Code: Several (3) interventions by the Anti-flood Safety Contact of Pressostat. Solenoid Valve blocked opened, defective Pressostat and/or Wiring.

Hoover Candy Washing Machine E05 Error Code: NTC Temperature Reading Probe opened or shorted and/or Wiring.

Hoover Candy Washing Machine E06 Error Code: Eeprom – Defective “Cuore” Power Card and/or Wiring.

Hoover Candy Washing Machine E07 Error Code: Defective Door Safety Lock Device (blocked closed) and/or Wiring.

Hoover Candy Washing Machine E08 Error Code:

Defective Tachometric Dynamo (opened or shorted) and/or Wiring.
Ohmic value of Tachometric coil for the Motor by Ceset: 42 Ohm
Ohmic value of Tachometric coil for the Motor by Selni: 90 Ohm
Ohmic value of Tachometric coil for the Motor by Sole: 184 Ohm

Hoover Candy Washing Machine E09 Error Code: Defective “Cuore” Power Card (damaged Motor’s TRIAC) and/or Wiring.

Hoover Candy Washing Machine E11 Error Code: Open Circuit on Drying Heater and/or NTC Probe for Drying and/or Electronic Module for Drying and/or Wiring.

Hoover Candy Washing Machine E12 Error Code: Missing Air Heating during Drying: defective NTC Probe and/or defective Drying Heating Element and/or Wiring.

Hoover Candy Washing Machine E13 Error Code: No dialogue between “Cuore” Power Card and Display board and/or Wiring.

Hoover Candy Washing Machine E14 Error Code: Missing Water Heating: defective NTC Probe and/or defective Water Heating Element and/or Wiring.

Hoover Candy Washing Machine E15 Error Code: Defective “Cuore” Power Card – Not Programmed “Cuore” Power Card.

Hoover Candy Washing Machine E16 Error Code: Water Heating Element is short circuited or defective electrical insulation.

Hoover Candy Washing Machine E17 Error Code: Wrong signal from Tachometric Dynamo.

Hoover Candy Washing Machine E18 Error Code: Defective “Cuore” Power Card and/or Wiring – Wrong Network Frequency.

Hoover Candy Washing Machine E19 Error Code: Missing communication with the NFC device: defective “Cuore” Power Card or Smartphone.

Hoover Candy Washing Machine E20 Error Code: Difficult reading of water level: defective APS Pressostat generates a wrong frequency value.

Hoover Candy Washing Machine E21 Error Code: Missing reading of water level: Wiring or APS Pressostat or Cuore” Power Card are defective.

Hoover Candy Washing Machine E22 Error Code: Troubles with water heating: Wiring or Water Heater or “Cuore” Power Card are defective.

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