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How to service a Hoover Candy condenser tumble dryers

by / Friday, 28 October 2016 / Published in Tumble Dryers




Hoover Candy condenser tumble dryer servicing finding faults and diagnosing problems

Diagnostic Help

Hoover Candy Condenser tumble dryer are relatively easy for most people to fix if they are reasonably competent in DIY and working with electrical products as they really are rather simple appliances

This video can be used on Hover and Candy models of Condenser tumble dryer

Most Common Hoover Candy Tumble Dryer Error Codes and they’re meaning:

Hoover Candy Error Code What it means What to do
E3 Water tank full
  1. Empty water tank
  2. Check float switch or Pressure and its wiring
  3. check the electronic controller
 E4 Program selector faulty
  1. check the program selector
  2. check the control module
 E5  Front NTC sensor faulty
  • check NTC and wiring see our videos on this
 E6 MCU (main clontrol unit) faulty
  1. Reprogram the MCU
  2. Replace the MCU
 E7  Insufficient or restricted airflow
  1.  clean the filters and clean inside the dryer
  2. clear condenser on condensing models
  3. open tumble dryer and try to vacuum accumulated fluff inside
 E8  Thermal fuse faulty
  • check thermal fuse and wiring
 E9  Thermal cut out faulty
  • check thermal cut out and wiring
 E10 Tumble dryer empty

This error turns up when the temperature rises above 80ºC, usually means the tumble dryer is running empty or fluff build up

  • Check if you put the laundry inside the tumble dryer
 E14  Rear NTC faulty
  • Check rear NTC, wiring and connectors see videos
 E15 Heater relay faulty (condenser models)
  • check heater relay and wiring
  • check heater
 E15  Open front thermal overload cutout (vented models)
  • thermal overload cutout, wiring and connectors

hoover-candy-condenser-tumble-dryer-checking-the-felt

Checking the felt and support wheels

hoover-candy-condenser-tumble-dryer-remove-the-door

Removing the door

hoover-candy-condenser-tumble-dryer-change-the-capacitor

Capacitor location

hoover-candy-condenser-tumble-dryer-bearing-shaft

Drum shaft




 

We have done the whole Series all videos to assist you in diagnose the faults on your hoover or candy made condenser tumble dryer.

In this video repair manual I will show you how to find the faults and diagnose the problems like Belt, Fan, Bearing, Motor, Capacitor, Pressure Switch, float switch, drum, Wheel, ntc, sensor, thermostat, Thermal Limiter, Door Duct Seal, Filter, Water Container Valve, Condenser, it will help you replace parts.
this video and the ones below can be used on.
Hoover, ABH, NV, CDV, CIV, HDV, HNV, TVE, VHC
Candy
CDV, CIV, EVOC, GOC
and some Maytag, Helkama, Kelvinator, Otsein, Teka, Terzismo, Zerowatt Models

Ntc sensors can be tested by using charts to measure resistance compared to the temperature see other videos on this.

Air flow temperature thermostat hidden Condenser tumble dryer cycling thermostat

There are loads of video below to help you repair your tumble dryer condenser or vented and they will help you with all these makes Hoover or Candy tumble dryer and some Maytag, Helkama, Kelvinator, Otsein, Teka, Terzismo, Zerowatt models.

 

hoover-candy-condenser-tumble-dryer-testing-thermostat

Checking the themostats

Testing Cycling Thermostats

Testing Cycling Thermostats

hoover-candy-condenser-tumble-dryer-remove-fan-blade

Removing the fan blade

hoover-candy-condenser-tumble-dryer-testing-ntc-sensor

Testing ntc sensor

hoover-candy-condenser-tumble-dryer-shecking-float-switch-and-pressure-switch

Checking float pressure switch

hoover-candy-condenser-tumble-dryer-pulley-wheel-asembly

how the belt goes round the pulley wheel asembly

hoover-candy-condenser-tumble-dryer-printed-circuit-board

inspecting the Pcb printed circuit board

hoover-candy-condenser-tumble-dryer-removing-the-drum

inspecting rear drum bearing

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30 Responses to “How to service a Hoover Candy condenser tumble dryers”

« Older Comments
  1. Bill Tinnion says : Reply
    March 20, 2020 at 9:16 pm

    My candy tumble dryer is showing error code 21what does this mean and how can it be fixed

  2. Jo-anne Helliwell says : Reply
    February 20, 2021 at 12:25 pm

    Error code 21…what does this mean

  3. Jacqueline Curry says : Reply
    March 15, 2021 at 8:40 am

    My tumble dryer gvsc9dg-80 is showing code e22 what does that mean?

  4. vince says : Reply
    May 25, 2021 at 12:31 pm

    e17 error on a candy hoover, main board component repair issue

  5. gary hopkins says : Reply
    August 8, 2021 at 6:18 pm

    E10 code on candy grand vita 9 kg condenser dryer

  6. SHAUN says : Reply
    November 8, 2022 at 11:29 am

    I HAVE A HOOVER DYNAMIC CONDENSER DRYER, ITS ABOUT 4 YEARS OLD. IT HAS STARTED TO MAKE A LOUD INTEMITTANT WHERRING SOUND WHEN BEING USED. ANY IDEAS PLEASE?? I HAVE HAD 2 SEPERATE ENGINEERS TO LOOK AT IT AND IT DIDNT MAKE ANY NOISE WHILE THEY WERE LOOKING AT IT ??

  7. Sabrina G says : Reply
    December 10, 2023 at 11:43 pm

    I have a Candy rapido heat condenser that’s leaking from the bottom. What could it be?

    • Paul Charmbury says : Reply
      December 11, 2023 at 9:40 am

      This normally means that the water is not going to the water container. You may have a blockage in the pump or it is possible on some occasions that it is leaking because you have a blocked condenser unit

« Older Comments
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