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Beko BBIF22300B Oven Faulty Grill Element

Hi, purchased my beko bbif22300b oven about two years ago from AO and it’s been working well until recently. While using the grill to cook some steaks I noticed that the grill element wasn’t heating up properly. I’ve checked the settings and everything seems fine to me.
I’ve tried resetting the oven and even left it unplugged for a while but there was no improvement. Other functions of the oven like the fan oven and the base element seem to be working fine.
Could you help me diagnose whether the grill element is faulty or if there might be another issue? Also, if the grill element needs to be replaced, could you provide some guidance on how to do that?