Frequent Questions

 

This document contains a collection of the answers to the most common questions people ask Paul.

You can filter the questions according to your needs. Just click on the appliance your interested on.


Washing machines Tutorials

Washing machines

Questions & Answers

Tumbledryer Tutorials

Tumble Dryers

Questions & Answers

Dishwashers Tutorials

Dishwashers

Questions & Answers

Cooker oven Tutorials

Cooker Ovens

Questions & Answers

Oven huds Tutorials

Cooker Hoods

Questions & Answers

Fridges & Frezzer Tutorials

Fridge & Freezers

Questions & Answers

 

Bosch Dishwasher SGS45E68GB/68 it seems to be over filling with water and always emptying

Dear Paul I am having problems with my Bosch Dishwasher SGS45E68GB/68 it seems to be over filling with water and always emptying.

Thanks in advance for your help Susan

Hi Susan we have a video on this problem it’s the flow meter or sometimes called the impeller Jug

Here is a link to the video Bosch dishwasher not filling correctly 

And the part you need is here

My ZanussiI DW927 does not fill with water

Hi allMy ZanussiI DW927 does not fill with water can you help. 

Ziggy

Paul answers

Paul answers

Hi ziggy

this normally sounds like a water fill problem you will first need to check the water valve is good please give me your model number to help further

paul

ziggy

Hi again I took the valve of to check it and it looked ok but after the machine has started to fill and wash my model is ZANUSSI DW927

Hi ziggy these valves are normally a problem. The electrical side is good but the diaphragms’ inside ware and the valve stops working

Here is the part you need to change ZANUSSI DW927 water valve

My Dishwasher keeps filling with water even when power is off.

My Dishwasher keeps filling with water and keeps running into machine even when power is off.... I ordered a new valve coil and fitted the valve and put it on the old body. Is this because I didn't put it in properly when I changed it around? 

Jerry

 

 

Paul answers

Paul answers

Hi Jerry if the appliance was filling with water before and did not stop filling, I don’t think it was the coil that was the problem it sounds like it was the valve itself: this could be caused by a few problems,

 

 

  1.  you did not put it back together correctly
  2.  there is grit in the water valve ‘keeping it open’
  3.  you might have a split in the diaphragm
  4.  the whole valve is worn and needs replacing

Why not watch this video tutorial to show you how they work

Click on Picture to see how water valves work

How a Dishwasher water valve works

Whirlpool adg6440 dishwasher,it is tripping the rcd when i plug it in

hi,i have a whirlpool adg6440 dishwasher,it is triping the rcd when i plug it in ,plug is not wet or anything so i dont know where to look,thanks 

Phil

 

 

Paul answers

Paul answers

Hi Phil

This can be many things, i would check all these. the motor and the element  these are the most common that go to earth. then i would check the wiring especially at the bottom where the door hinges, you might also have the bottom full of water from a leak on the seals or pump motors.

btn-buy-element

whirlpool adg6440 dishwasher parts

Bosch dishwasher SGI45E16UK/06 impeller jug problem

Hi, we have a built in Bosch dishwasher SGI45E16UK/06 which kept on filling and emptying. Diagnosed the fault as the impeller jug and replaced that today using your video. The appliance worked for around 3 minutes and then all the power went. Have changed the fuse in the plug and still nothing. There was some water under the machine so it seems there may have been a leak but no immediate signs of where and all the hose clips seemed tight enough. Any ideas, or have I killed it? Many thanks  

Nick

 

Paul answers

Paul answers

btn-buy-element

Bosch Dishwasher Impeller Jug

Hi nick

There is a chance that when you replaced the impeller jug you might not have done the clips tight enough, if you used the old spring clips then the pipe has gone slight hard over time and the clips aren’t strong enough i would replace them with jubilee clips. If there was water in the bottom or the hose was spraying water on any of the electrics then this would cause a short. Dry the base of the dishwasher completely (use a heater for a few hours) and then try again. Hopefully you have not shorted the main circuit board if you have then it will need to be replaced or repaired.

 

Ariston LF70 dishwasher, with A10 error code

Hi Friend! I have one Ariston LF70 dishwasher, with A10 error code. What I change this machine? Thanks! 

Attila from Szeged Hungary

 

 

 

Paul answers

Paul answers

btn-buy-element

Dishwasher spare parts

Hi the error code A10 relates to this from what i can see

A10

Fill solenoid triac error detected
Check water inlet valve
Check wiring
Check electronic control PCB

Bosch Clasixx SGS45C02GB/06 always emptying


 

 

Hi just bought a 2nd hand Bosch Clasixx  SGS45C02GB/06 . put it in , put in on quick rinse cycle and it went thru it's cycle no bother so put some dishes in and on to a quick cycle. Check water came on, so did all the titlting thing and it went away, however machine not filling now and drain is on all time except when door open.can you help tell me what it is and how to fix ? Thank you 

Denise

 

 

Paul answers

Paul answers

 

btn-buy-element

Bosch Clasixx SGS45C02GB/06 spare parts

 

Hi Denise

 

 

There is either water in the bottom of the machine that is activating  the float switch or you may have a problem with the impeller jug this is the part in the picture.

 

 

Bosch SGS45C02GB/06 impeller jug

 

 

How to fit videos to help you with your Bosch dishwasher SGS45C02GB/06

Bosch SMS50E02UK dishwasher error codes E24 sometimes E25


 

 

I have a bosh dishwasher error codes E24 sometimes E25it sometimes works fine for a few washes and then stoppes with error codewatched your pump replacement tutorial looks quite simpleplease advise me which pump to buy or if it could be something elseI have thoroughly cleaned the filters and cant see anything blocking the pump by it is suspectmodel numberSMS50E02UKPURCHASED ABOUT 4 YEARS AGO

Tom

 

 

Paul answers

Paul answers

 

btn-buy-element

Bosch Dishwasher spare parts

 

Hi Tom

The first thing you need to do is find your full model number this is normally located inside on the stainless steel at the top of the door just inside but i think it is model number SMS50E02UK/01.

if your bosch dishwasher is showing the E24 or E25 fault then this is pump problem .

You will need to take the pump out to make sure there is no glass or bits of food ETC blocking the pump but if you need to replace the pump i have put a link here for you for the correct pump for model  BOSCH SMS50E02UK/01.

To assist you with this with repair on your bosch dishwasher i have put videos below

 

BOSCH SMS50E02UK/01 Dishwasher Drain Pump

How to fit and test Bosch SMS50E02UK dishwasher pumps

Bosch SMS50E pump needs changing

Neff dish washer Model S4443N8GB not filling up

Bosch Avantixx dishwasher SGS45A02Gb/36 which does not empty


 

 

Hi , We have a Bosch Avantixx dishwasher SGS45A)2GB/36 which does not empty. We watched your video and took the side off to see the filling and draining and have taken a picture of the levels. Could this be a problem with the impeller that you replaced on the video. If so how much would this part cost. Many thanks  

Elaine

 

 

Paul answers

Paul answers

 

Bosch dishwasher parts

Bosch dishwasher parts

 

Hi Elaine

 

 

if your Bosch Avantixx dishwasher SGS45A02Gb 36  does not empty you either have a pump blown or there is a blockage in it. see videos below

 

How to fit test pump and replace Bosch Avantixx dishwasher SGS45A02Gb/36 which does not empty

Neff S5543X2GB/42 Dishwasher not emptying properly








Neff fully integrated dishwasher S9J1F S5543X2GB/42 FD8305 330072 this machine is not washing properly, it seems to recycle dirty water onto the dishes and then bake it on. It seems to drain away at the end of the cycle and heats up okay. the glasses and cutlery have a white bloom on them, also the inside surfaces of the cabinet. I would be very obliged to know what the problem is and if it is repairable. Thank you.

Ruth

 

 

Paul answers

Paul answers

 

Neff S5543X2GB/42 dishwasher parts

Neff S5543X2GB/42 dishwasher parts

 

Hi Ruth

 

 

I would check the pump on your Neff S5543X2GB/42 and the waste pipe I have included the video below for you

 

How to unblock a Neff S5543X2GB/42 dishwasher


Siemens SN45M200SK/14 dishwasher show E24 but the drain pump seems operate normal


 

 

Hello my dishwasher shows error code E24 but the drain pump seems operate normal. There is no water in the bottom of the filterhole. What can be the reason for my error code. Siemens SN45M200SK/14

Morten

btn-buy-element

Siemens Dishwasher spare parts

 

 

 

Paul answers

Paul answers

 

 

 

 

Hi Morten!

If your Siemens dishwasher is showing the E24 or E25 fault then this is a pump problem.

You will need to take the pump out to make sure there is no glass or bits of food ETC blocking the pump but if you need to replace the pump i have put a link here for you for the correct pump for model  Siemens SN45M200SK/14.

To assist you with this with repair on your Siemens dishwasher i have put videos below

 

How to fit and test Siemens SN45M200SK/14 dishwasher pumps

siemens SN66T094GB/53 dishwasher and it shows error code e14 filling problem







Hi I Have a siemens SN66T094GB/53 dishwasher and it shows error code e14. The dish washer keeps filling and emptying. I guess I need to fit a new flow meter can you advise which meter fits my washer? And do you Stock them? 

Sam

 

 

Paul answers

Paul answers

 

btn-buy-element

siemens SN66T094GB/53 spare parts

 

Hi Sam

 

 

Hi there does not look like you have impeller jug fitted to this model siemens SN66T094GB/53 dishwasher.  you may have a fill valve problem of the flow chamber may have a blockage see pictures then let me know when you have investigated the problem

 

 

 

 

siemens SN66T094GB53 parts

siemens SN66T094GB53

How to fit videos to help you with your Siemens dishwasher SN66T094GB/53


Bosch Dishwasher SMS40C12GB/18 error code E15


 

 

Bosch Dishwasher SMS40C12GB/18 Hi Paul, am getting an error code E15 on said m/c, i understand it's the float mechanism at the base of the machine, do i have to remove the base to get access to this area, or can i get access to it via your tutorial for removing or replacing pump, if i have to lie the machine down on which side should i lie it? Regards Andrew Berdauskas

Andrew

 

 

Paul answers

Paul answers

 

btn-buy-element

Bosch Dishwasher spare parts

 

Hi Andrew

The first thing you need to do is take lid and side panels of this might give you access on some modes they put inspection hatch at bottom, the anti flood device is normally set of  then there is a leak you will need to find what is causing this.

To assist you with this with repair on your bosch dishwasher i have put videos below

 

Hi Paul,Many Thanks for your prompt reply,Managed to remove the top & sides and the door panel, the base looks to be 1 piece of moulded plastic, with no access to the float mechanism, there was a bit of water in the base but i wouldn't say a lot, managed to tip it on it's back to remove the water, inspected from the front underneath the door and from the sides but could not find anything untoward, re-assembled it and the machine is now running fine, if the problem re-occurs, is there a way of getting better access on this model?

Andrew

 

 

How to fit and test Bosch SMS40C12GB/18

Siemens dishwasher SE 64630GB/13 not starting


 

 

Our Siemens dishwasher wasn't draining so I changed the drain pump for new one from Siemens but the dishwasher is not starting. I can hear a hum sound but no water is coming in. Model number is SE 64630GB/13. Any advise you can offer would be greatly appreciated. Drain hose seems fine. Is there a shut off valve that needs to be reset? many thanks. Ash

Ash

 

 

Paul answers

Paul answers

 

btn-buy-element

Bosch Dishwasher spare parts

 

Hi Ash

The first thing you need to do is check that the water valve is on, as the humming noise you can hear may be the water valve trying to let water in. also check that you have fitted pump correctly as the humming noise might be also the motor jammed

To assist you with this with repair on your Siemens dishwasher SE 64630GB/13  i have put videos below

 

How to fit and test Siemens dishwasher SE 64630GB/13

Bosch SMS69L02GB/07 dishwasher has no error codes & is not Heating


 

 

Hi Paul, just watched your excellent YouTube video on replacing a pump in a Bosch dishwasher to guide me stripping down ours. I wonder if you can help, our Bosch SMS69L02GB/07 dishwasher has no error codes and washes with cold water, empties OK but doesn't dry, it appears that there is no heat. Assuming it's the heating element part that has failed, I've found the correct circulation heat pump on your web site OK. So to be sure I've remove the circulation heat pump from the machine and put a meter on the connections, checking out the pins with the thicker cables that I assume are for the heating element, but I don't get an open circuit reading on the pins. Could the fault be caused by something else? The meter readings I get going from right to left ignoring the first green/yellow earth (pin 1) and checking across pins 2,3 & 4 are: Pins 2 - 3 10 ohms Pins 2 - 4 19 ohms Pins 3 - 4 10 ohms Thanks Chris

Chris

 

 

Paul answers

Paul answers

 

btn-buy-element

Bosch SMS69L02GB/07 Dishwasher spare parts

 

Hi Chris you will need to work out which pins are for the motor and which are for the heating side i have not got a video on this yet but i have put it on the list.

There are also thermostats that might be causing the problem, also check that the are no bad connections and that there are no chafed or broken wires also see if this has any ntc sensors apart from these you may have a bad pcb but without having the machine in front of me i cant be much more help.

To assist you with this with repair on your bosch dishwasher i have put videos below

 

How to fit and test Bosch SMS69L02GB/07 dishwasher videos

Siemens dishwasher SE64E330GB/32 fill Problem








Hi there, fantastic website! I'm having trouble with my Seimens dishwasher. Model SE64E330GB/32. I went to turn the machine on, led's weren't lighting up on the control panel. Removed casings, power was going to control module. Opened module and found a burned looking track on the board, so I replaced it. Machine was then turning on again. Ran the machine and it kept filling and draining. Found some water in the sump so removed cleaned and dried it iut. Ran the machine again and checked for leaks, and found none. The diagnosis is exactly like your flow meter video. So I ordered one in my local parts shop. Replaced the flow meter, checked for leaks ect, fault remains. What would be next diagnostic check? Could my pump be gone? Maybe this cooked the control module ect? If you could shine any light on the situation that would be great. If not ill right an engineer ; ) Kind regards 

Gary Egan

 

 

Paul answers

Paul answers

 

Siemens dishwasher SE64E330GB/32 spare parts

Siemens dishwasher SE64E330GB/32 spare parts

 

Hi Gary Egan

hi from what you are saying i still feel it might be the flow valve! did you fit it the right way round as the is normally an arrow on them showing water direction

Siemens dishwasher. SE64E330GB/32 Impeller Jug

How to fit and test Siemens dishwasher SE64E330GB/32 with fill Problem and empty


Whirlpool Dishwasher not filling Adp & ADG Types








Hi TherePlease assist me...Our dishwasher does not filling up with water and then it does not star the cycle. I can hear it is trying to fill but it then stop and give 1 flash every time. it fills up with little water. I turned it 45 degrees backwards some water ran out but it is still doing the same. I check both the inlet and outlet hoses and could not see any damage or blockage. I need a service manual or advice on how to find the problem please... I managed to get a small size video with the door open 

Gregory

 

 

Paul answers

Paul answers

 

Whirlpool Dishwasher spare parts

Whirlpool Dishwasher spare parts

 

Hi Gregory

 

I have had a lot of problems with these ADP and  ADG type dishwashers the fill chamber on the side of the machine can clog restricting the flow of water in and the the machine times out, also the water valve can fail but not that often. the main thing is that if the flow jug that is built into the fill chamber does not register water coming in then the dishwasher will time out. if you take the side off then watch it when it tries to fill. i have put a link to your Whirlpool ADP4305 fill chamber below and you will see it comes with impeller jug.

To assist you with this with repair on your Whirlpool dishwasher i have put videos below but they might be on other makes but the principle is the same.

 

Fill chamber with impeller jug to fit all these models:

ADG332IX, ADG332SAV, ADG332SWH, ADG3440AV, ADG3440WH, ADG3540AV, ADG3552IX, ADG3552WH, ADG3962IX, ADG4340, ADG4952M, ADG6230/1IX, ADG6230IX, ADG6320IX, ADG6340/1AV, ADG6340/1IX, ADG6340/1NB, ADG6340/1WH, ADG6340/2IX, ADG6340/2NB, ADG6340AV, ADG6340IX, ADG6340WH, ADG642/1BR, ADG642/1IX, ADG642/1WH, ADG6441WH, ADG644BR, ADG644IX, ADG644NB, ADG644WH, ADG6552IX, ADG6552WH, ADG6560/1WH, ADG6560IX, ADG6560WH, ADG6561IX, ADG6565IX, ADG6915IX, ADG6916IX, ADG6962IX, ADG7190, ADG7195, ADG722AV, ADG722WH, ADG7340, ADG7440, ADG7441, ADG7450, ADG7460, ADG7461, ADG7540, ADG7540/1, ADG7550, ADG7560, ADG7560/1, ADG7680, ADG7780, ADG7790, ADG7952, ADG7960, ADG8100, ADG8200, ADG8441/2IX, ADG8441/2NB, ADG934/1AV, ADG934/1WH, ADG9340NB, ADG9340WH, ADG934AV, ADG934IX, ADG934NB, ADG934WH, ADG937/1S, ADG937/S, ADG944AV, ADG944IX, ADG944WH, ADG9540/1AV, ADG9540/1WH, ADG9540AV, ADG9540NB, ADG9540WH, ADG957/3M, ADG957M, ADG975AVM, ADG975NBM, ADG975WHM, ADG977/3, ADG993/1AV, ADG993/1WH, ADG993AV, ADG993WH, ADG994AV, ADG994WH, ADG995AV, ADG995IX, ADG995WH, ADL248IX, ADP241SWH, ADP242SWH, ADP2440AL, ADP2440WH, ADP2540WH, ADP2549WH, ADP2556WHM, ADP2652WH, ADP2756WHM, ADP2962WH, ADP2966WHM, ADP4000WH, ADP4400WH, ADP4403WH, ADP4404/5WH, ADP4407, ADP4440WH, ADP4500/7, ADP4500WH, ADP4501/5WH, ADP4501WH, ADP4502/5/S, ADP4502/5S, ADP4502/AL, ADP4502AL, ADP4504WH, ADP4508, ADP4544WH, ADP4601, ADP4601/1, ADP4601/S, ADP4601IS, ADP4601WH, ADP4602AL, ADP4608, ADP4731/5/S, ADP4731/5WH, ADP4731WH, ADP4732AL, ADP5406, ADP5440AL, ADP5440WH, ADP5540/1AL, ADP5540/1WH, ADP5540AL, ADP5540GR, ADP5540WH, ADP5740WH, ADP5756PLM, ADP5962WH, ADP5966WHM, ADP6406, ADP6736WH, ADP6746WH, ADP6830/5WH, ADP6830WH, ADP6836WH, ADP6940/5IXM, ADP6940/5WHM, ADP6940IXM, ADP6940WH, ADP6946IXM, ADP6946WHM, ADP7406, ADP7406/S, ADP7408, ADP7409IS, ADP7409WH, ADP8000, ADP8000/IX, ADP8000IX, ADP8332, ADP8800, ADP8800IX, ADP8900WH, ADP903/2AL, ADP903/2WH, ADP903AL, ADP903WH, ADP931AV, ADP931WH, ADP941/1WH, ADP9410/2WH, ADP9411/2AL, ADP9411/2WH, ADP941WH, ADP951AV, ADP951WH, ADP952/3WHM, ADP9520/1WH, ADP9520/2WH, ADP952WH, ADP952WHM, ADP961WH, ADP9620/1WH, ADP9620/2WH, ADP9621/1WH, ADP9621/2WH, ADP962WHM, ADP970WH, ADP972/1WHM, ADP972/2WHM, ADP972WHM, G2PDWI/WH, ADP4305,

This video show you how a flow jug works but is different to the Whirlpool dishwasher as the jug is built into the chamber on these




Diagrams for the Bosch SMV53M00GB/01Parts

Bosch SMS69L12GB/18 E21 error parts needed








Bosch SMS69L12GB/18

Hi Paul, we have an E21 error and i need help stripping machine have you got a diagram to help please? I have a Bosch SMS69L12GB/18 dishwasher and when i have found the problem i will need to know which part to order. 

Paul

 

 

Paul answers

Paul answers

 

Bosch SMS69L12GB/18 spare parts

Bosch SMS69L12GB/18 spare parts Please email me if you cant find the part you are looking for

 

Hi Paul

 

 

please see video that might help you and diagram is belowBosch dishwasher pumps  

Bosch SMV53M00GB/01 Parts Diagram

Videos to help with Bosch SMV53M00GB/01




Bosch Dishwasher SMS69L09uk/15 intermittently not emptying








I Have a Bosch Dishwasher SMS69L09uk/15. It has intermittently not been filling or more so not emptying usual fault code e 25 and "check water" light on. At the moment on a short wash it will fill and empty. On long wash it stops before cycle has finished with "end" and e25 and "check water" light on. There is water left in the machine. I Have changed the inlet valve hose unit. The are no signs of a blocked pump, I can turn the pump accessing from inside the machine although it won't actually spin freely. Would the next step be to take out the pump?

Roy

 

 

Paul answers

Paul answers

 

 

Hi Roy

It looks like you have a blockage or a faulty pump. See related videos below.

 

Bosch Dishwasher SMS69L09uk/15 Spare Parts

 

To try and help with this problem on your Bosch SMS69L09uk/15 I have put together a full list of videos below on your dishwasher. There are many common questions that people ask about these Bosch's. Please have a look at the relevant video to your problem, and if you need more help, feel free to come to us on our live appliance chat during working hours.

 

Useful videos on all Bosch Dishwasher repairs




Neff S5443X2 GB/44 faulty pump


 

 

so a quick question for the guru - drain pump resistance 300 ohms and needs a flick to run - fecked ?? its a 10 year old neff is it worth it ? cheers

Mark Gaskell

 

 

Paul answers

Paul answers

 

 

Hi Mark

hi mark there are two pumps in the machine main motor pump and also drain pump which do you need i have put some diagrams below on your model to help you. See related videos below to help you fit parts and find common faults.

 

Neff Dishwasher S5443X2 GB/44 Spare Parts

 

and if you need more help, feel free to come to us on our live appliance chat during working hours.

 

 

 

 

Neff Dishwasher S5443X2GB44

Neff Dishwasher S5443X2 GB44a_03

Neff Dishwasher S5443X2GB44

Neff Dishwasher S5443X2 GB44

Neff Dishwasher S5443X2GB44

Neff Dishwasher S5443X2 GB44_02

Neff Dishwasher S5443X2GB44

Neff Dishwasher S5443X2 GB44_04

Neff Dishwasher S5443X2GB44

Neff Dishwasher S5443X2 GB44_05

Neff Dishwasher S5443X2GB44

Neff Dishwasher S5443X2 GB44_06

Useful videos on all Bosch Dishwasher repairs

TOP