NEW REPAIR GUIDES

FORGOT YOUR DETAILS?

Hotpoint Ultima sutcd97b6gm (uk) tumble dryer Screaming and not drying

by / Tuesday, 29 December 2020 / Published in

So, it makes a high pitched screaming noise and although the dryer is spinning and getting hot, in fact there's steam coming from the clothes, it isn't drying. I can hear the pipe at the rear making a sucking noise and there's water in the drawer, maybe not as much as should be but its there.Model, sutcd97b6gm(uk)Ind code. 98568105500Serial. 903044177Above are all the codes I could find on the dryer.We haven't used it since it started acting up as we didn't want to make anything worse, but the faults were as follows.The dryer started making a screaming noise. I ensured everything was cleaned out, and as the noise seemed to eminate from somewhere near the pipes at the back, I disconnected them and made sure they weren't blocked.The screaming stopped for a while but I don't think it was anything I had done.I can hear a sucking noise from the pipes, similar to when you just about finish a drink with a straw and it makes that annoying sound?The dryer was hot, there was steam coming off the clothes but they weren't drying. As a complete layman, its as if the water was just going back in the drum.There was water in the drawer thing where its meant to collect but I think there wasn't enough.Thats all the information I can give.Please can you help me?Kind regards

Ben

Paul answers

I will try and help with this problem Hotpoint  sutcd97b6gm(uk) condenser tumble dryer

I will try and address this the best I can, first, the machine getting hot but not drying the clothes I would check the fan which is 614 in the diagram below sometimes this can be clogged up with fluff, the screaming noise that you're hearing may be coming from a bearing or the jockey wheel or one of the felt pads or rollers at the front of the machine you will need to inspect these, the back bearing is also a problem this is a pear-shaped bearing 503 in the diagram this can wear and when it does wear out the shaft ends up rubbing on the steel casing and cutting into the shaft this would also make a screeching sound. I have added videos below to assist you but you are going to have to work your way around the appliance to find the problem I think on this model the pump should be running all the time and you should see water coming into the dispenser at the top if it is not then the water is not able to condense properly, therefore, it won't dry properly. any parts that you need are in the diagram below i have put links below to the correct one you need also some videos below to help you

 

 

 

If you want to support the site please mark us to your favourites, also I would be grateful if you would subscribe to our social media channels as this really helps my site and keeps us going.

YouTube. http://www.youtube.com/user/howtorepair
Facebook. https://www.facebook.com/how.to.repair.appliances
And if we really helped you save money you can always click on the Buy Paul a Beer page

 

If you need any further assistance please feel free to contact me​. all the best Paul​.

photo  
Paul Charmbury
Appliances Engineer
youtube facebook google+ beer

Match your part for Hotpoint sutcd97b6gm(uk) condenser tumble dryer and the use reference number in list below and click on the link to your part

Reference Part Number Description
101 C00309115 DASHBOARD AND HANDLE
125 C00287473 WORKTOP GRAPHITE
157 C00285907 PCB SUPPORT LCD FUTU RA
157 C00296369 CONTROL DISPALY LCD
160 C00285895 OPTION BUTTON LH ALUM. FUTURA
161 C00285897 OPTION BUTTON RH FUTURA
162 C00296368 BUTTON PROGRAMS (P)
163 C00285896 BUTTONS SUPPORT FUTU RA
164 C00305443 PUSHBUTTON ALLUMINIU M ON/OFF FUTURA 2014
165 C00286368 PUSHBUTTON START/PAU SE FUTURA GRAPHITE
166 C00309116 DRAWER HANDLE
175 C00285899 OPTION BUTTON ALU (5 ) FUTURA LCD
307 C00286864 Tumble Dryer Fluff And Lint Filter
310 C00287484 PLINTH GRAPHITE M2
311 C00287471 FRONT PANEL M2 GRAPH ITE M2
315 C00259480 SCREW M4 X 8
315 C00286863 HINGE
315 C00294032 HINGE FIXING PLATE
318 C00288155 DOOR SEAL GREY
320 C00297817 DOOR BOWL GLASS
321 C00289465 DOOR FRONT TRIM GRAP HITE
322 C00289464 DOOR TRIM REAR GREY
323 C00291938 DOOR S/W ELECTRONIC ARCADIA TD
323 C00386120 DOOR S/W ELECTRONIC ARCADIA 3 WAY
330 C00287054 FRONT AIR DUCT WHITE C CONDENSER
331 C00286884 SENSOR STRIP
333 C00142619 Tumble Dryer Door Latch
335 C00291937 THERMISTOR FRONT ARC ADIA TD
337 C00268264 DRUM FRONT AXIAL SEA L AQUALTIS
340 C00207756 SIDE PANEL
347 C00286862 COVER PLINTH MAGNET FUTURA
349 C00295492 SEAL BLACK FOAM (AIR DUCT TO BASE)
354 C00283709 PROTECTIVE WHEEL COV ER AQUALTIS
355 C00272906 WHEEL KIT
357 C00287118 LARGE BEARING PAD M2
501 C00286894 DRUM (PATTERN) ASSY COND GALV
501 C00287059 DRUM (PATTERN) GALV CONDENSER
502 C00113860 SEAL BASE REAR PANEL
502 C00378870 REAR PANEL KIT CONDE NSER FUTURA/AQUALTIS
503 C00142628 Tumble Dryer Rear Drum Bearing
503 C00250889 SCREW M4X10
504 C00142631 DRUM SHAFT COLLAR
505 C00095551 Tumble Dryer Drive Pin
507 C00289203 Tumble Dryer Bearing Cover
508 C00380932 MAINS CABLE AND PLUG 1.8M BLACK
509 C00095556 CABLE CLAMP/GROMMET
509 C00250833 NO7 HILO POZI SCREW
510 C00378870 REAR PANEL KIT CONDE NSER FUTURA/AQUALTIS
511 C00280898 HEATER COVER + INSUL ATING PAD+WICK
515 C00287247 PIPE PUMP TO WATER C ONTAINER BLACK M2
516 C00113866 Tumble Dryer Drain Pipe
519 C00114676 PIPE SUPPORT
521 C00116598 Tumble Dryer Thermostat Kit
522 C00294624 HEATER ARCADIA 2.3KW (
526 C00208347
527 C00208040 IMPELLOR CIRCULATING (TD)
541 C00305794 DRUM SHAFT KIT (RIVE TED DRUM PLATE)
544 C00297220 MAINS CON AND SUPPRE
545 C00286905 Tumble Dryer Small Drum Lifter
546 C00286905 Tumble Dryer Small Drum Lifter
547 C00291661 WATER CONTAINER SUPP ORT SLOW POUR
548 C00289565 WATER CONTAINER SLOW POUR
550 C00303312 MODULE ARCADIA DRYER (IRON ZONE)
550 C00310470 MODULE ARCADIA DRYER (NORMATIVE UPGRADE)
551 C00309120 CARD SUTCD97B6GMUK 8 KB 50868100038.CARD
551 C00383193 CARD SUTCD97B6GMUK 3 2KB 50868100303 (NOR
555 Information THIS IS NOT FITTED TO THIS MODEL
556 C00297210 Tumble Dryer Drive Belt
557 C00286935 SIDE STRUT ANGLED RI GHT
558 C00292949 THERMISTOR REAR ARC ADIA
567 C00272306 Smart Card Reader
569 C00298617 DRUM STOP
580 C00286921 FAST EMPTY LID ASSEM BLY
581 C00292791 Tumble Dryer Water Container Cap
585 C00113897 Tumble Dryer Water Container Inlet
587 C00291662 WATER CONTAINER SUPP ORT FAST POUR
588 C00286918 WATER CONTAINER FAST POUR
589 C00287035 WATER CONT INLET HOS E
599 C00199418 HARNESS DISPLAY/MODU COMMUNICATION HARNES
599 C00279523 CABLE SENSING STRIP
599 C00294278 HARNESS FLOAT SWITC H
599 C00294397 HARNESS NTC/DOOR SW ITCH ARCADIA COND
599 C00306130 HARNESS DIGITAL BPM MOTOR DRYER
599 C00386134 HARNESS NTC/DOOR SW ITCH ARCADIA 3 WAY
599 C00480596 HARNESS L&N DRYER C ONDENSER
599 C00480615 HARNESS PUMP-BPM MO TOR DRYER PS9
600 C00271612 SCREW 14MM COND BASE
600 C00287037 BASE CONDENSER WHITE
611 C00258878 FLOAT SWITCH N/O
613 C00288996 RING INLET COOL FAN B ENERGY 7KG WHITE
614 C00208347
614 C00272335 Tumble Dryer Cooling Fan
617 C00288190 IMPELLER COVER WHITE
623 C00297219 OCKEY WHEEL (BPM MOT OR)
623 C00304405 JOCKEY WHEEL CIRCLIP
625 C00297982 MOTOR ASKOL BPM B EN ERGY
625 C00566573 MTR&JOCKEYWHLASSY/BP M/COND/B-ENERGY
626 C00297210 Tumble Dryer Drive Belt
632 C00378635 Tumble Dryer Float
633 C00259700 PIN - FLOAT 78MM
634 C00306876 Tumble Dryer Water Pump
635 C00288932 PUMP AND FLOAT COVER WHITE
636 C00503634 SERIAL PORT COVER PS 9 COMPLIANT
637 C00258585 CONDENSER ASSY
638 C00113903 Tumble Dryer Condenser Seal
638 C00296206 CONDENSOR FRONT SEAL (GREY RUBBER)
650 C00297962 TENSION SPRING
651 C00258597 BASE COVER B ENERGY
652 C00297961 ASKOLL MOTOR SUPPORT
653 C00299247 ASCOLL REAR SEAL COU PLING (WITH ARMS)
656 C00288109 HOSE LCD SCREEN CLEA R
670 C00289453 CONDENSATION NOZZLE
675 C00113897 Tumble Dryer Water Container Inlet
999 C00309851 SERVICE MANUAL

full list of spare parts for this model below Hotpoint sutcd97b6gm(uk) condensor tumble dryer

Our How-to-repair stores

Current page 1 Total pages 0

One Response to “Hotpoint Ultima sutcd97b6gm (uk) tumble dryer Screaming and not drying”

  1. Claire marland says : Reply

    Hello please could you help me. The tension spring has come off my hotpoint-ultima tumble dryer (sutcd97b6gmuk) and we cannot work out where it goes back on, everything else works perfectly and all I need to do is reattach this spring! It’s driving me nuts.
    Hotpoint want me to spend £200 to get an engineer out and are refusing to even look at a photograph. Thanks a lot we very much appreciate your time!

24h technical help answers

Questions on faults in the comments will not be answered. Please use the contact us form instead.

TOP