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Hi Paul,
Thank you so much for replying. I’ve copied our correspondence in below. My oven wasn’t on at the time, I only turned the light on. Also, both the grill and the oven don’t work – do they have separate elements? An electrician is about to come round and check the elements so I’ll have the answer to that soon. I am guessing that, because now both the oven and grill and the bulb don’t work – it is something that connects these 3 together?
I’m not sure the electrician will know about this but at leas the can cross off the elements issue.
Thank you for your patience! I’m trying to work out what to feed my little boy until I can get it going again. Claudia

my oven tripped the electrical board, now stopped heating and I think the fan oven element has blown could you give me some help on what part I need and how to change it
julie smith
Paul answers
I will try and help with this problem with your Neff B14M42N3GB oven

There were two models of this cooker please check before buying parts

Neff oven
B14M42N3GB/04
B14M42N3GB/01
Electric built-in oven
There are two elements in your cooker one is the grill and the other is the fan oven​, as you were using the oven at the time when it blew I suspect the elements have blown. I have included a video below to help you test the element and also a video on how to change the element.

my oven tripped the electrical board, now stopped heating and I think the fan oven element has blown could you give me some help on what part I need and how to change it