June 5, 2020 
I tried to take out the whole light fitting to change the bulb (even though it doesn’t look like the bulb has blown) and now the fixture is loose so I think it needs replacing too. The strange thing is that both bulbs stopped working at the same time. I can’t see where the switch or transformer are in case the issue is with them.
December 22, 2017
the lights do not work but the bulbs are good
June 13, 2017
Hi Paul Many thanks for getting back to me concerning the part I need in order to replace the halogen light fitting on my Hotpoint Cooker Hood. I will purchase this through your good self of course! In answer to your question as to what bulb I need, it’s a 20 watt 12V G4 bulb if this is of any help. Does this come with the lamp fitting or do I need to purchase these separately from you? In deed do you have in stock? If so what is the price as I will probably purchase a couple from you in order to have some spare. Look forward to your reply and thanks for your help thus far.
Kind regards
Keith
May 29, 2017
Hi, wished I had seen your video before pulling out entire lamp holder whilst attempting to remove blown bulb. I prised the entire unit out to check what bulb I needed and now it wont fit back properly. What part do I need as well as needing new bulb?
Thank you, Keith
April 24, 2017
Hello
I have just replaced one of the bulbs in this cooker hood, using your excellent online instructions. To do so I had to remove the glass which covers the bulb and I notice it is broken. Would it be possible to get a replacement. It is a circular piece of glass of small diameter.
Thanks
Vic
February 4, 2015
Hi AL This sounds like you have problem with the motor , it could be the motor capacitor or PCB
November 20, 2014
Hi Allie First I would like to say sorry to hear about the customer service at Howden’s they use to be a good company. If you have an extractor (cooker hood) that can be ducted to the outside I would thoroughly recommend doing it as you will save a fortune in filters that
November 3, 2014
Hi Katy, Yes you can replace the filters especially the carbonized one’s this will improve thing no end. Carbon Filters For Cooker Hoods
November 3, 2014
Hi Paul my lights are not working on my cooker hood Hygena App2500 i have checked the bulbs and they are good but there is no power coming through. Any help would be appreciated in diagnosing the problem, Peter Hi Peter this sound like the Pcb it’s a common fault on this model And the
