Hotpoint Oven SA4844CIX always with undercooking food!

by / Thursday, 14 January 2021 / Published in

QUESTION - Everything in my Hotpoint oven comes out undercooked. For instance, frozen pizza, instructions say bake 18-20 minutes at 220 degrees. I let oven preheat thoroughly to 220 degrees (I wait about 10 minutes just to be sure), cook for 20 minutes on center of lower rack. The side of the pizza that was closer to the rear of the oven is visible slightly more cooked, but in general the cheese has melted etc. Yet biting into the pizza, parts are not warm

Abigail Anderson

Paul answers

I will try and help with your HOTPOINT Oven SA4844CIX problem

If your cooker is undercooking the food there are a few problems that could cause this, as you did not say what functions you were using to cook on, I will go through the most common problems. 

if you are using the fan-assisted motor during cooking if the fan is not running at the correct speed and distributing the air around the cooker correctly this would cause it to under Cook.  you will also need to check all the three elements in the cooker if one of these elements are not working correctly this would also cause it to undercook, the next is a little bit more complicated if you're NTC sensor Part number (6910 C00385334 PROBE THERMOSTAT OVEN MATERIA)  you will see this in the diagram below, if this is not reading the correct ohms reading at the set temperature this would also cause a problem,  or you could have a faulty circuit board.  I have never liked these electronic cookers I have always preferred the ones with mechanical thermostats they are much more reliable.  there is a full exploded diagram below of your cooker with all the spare parts for the if you need any further help feel free to contact me

 

 

 

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Paul Charmbury
Appliances Engineer
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Match your part for HOTPOINT Oven SA4844CIX and use reference number in list below and click on the link to your part

HOTPOINT Oven SA4844CIX spare parts

Reference Part Number Description
0400 C00385294 DOOR HINGE PASSIVE L EFT
0401 C00385295 DOOR HINGE ACTIVE RI HT SPRING 2 GLASS
0470 C00385296 LH OVEN DOOR HINGE S UPPORT
0471 C00385297 HINGE GAS ROLLER SUP P+ROLLER RIGHT
1100 C00386221 DOOR HANDLE OVEN MAT ERIA
1101 C00385301 SPACER-DOOR HANDLE M ATERIA
1213 C00385303 DEFLECTOR DOOR MATER IA
1410 C00480725 OVEN GLASS + SUPPORT S
1420 C00385305 OVEN DOOR INNER MATE RIA
1600 C00502537 COVER TOP ELECTRIC O VEN
1610 C00502534 COVER REAR ELECTRIC OVEN
1620 C00502535 SIDE PANEL RIGHT
1621 C00502536 SIDE PANEL LEFT
1622 C00514220 COVER LOWER STD/PYRO
1910 C00385306 OVEN DOOR SEAL MATER IA
2010 C00385307 HEAT DISTRIBUTION PA NEL MATERIA GREY
2040 C00386030 INNER CAVITY PANEL C ATALYTIC
2450 C00385308 OVEN GRID MATERIA
2450 C00526696 GRID OVEN 478 5 X 36 5 MM
2470 C00506253 FAT PAN GREY
2610 C00385312 SIDE SHELF MATERIA
3010 C00386411 CONTROL PANEL MATERI A INOX
3340 C00386238 KNOB OVEN MATERIA
3500 C00385318 DISPLAY BOARD MATERI A
4400 C00385319 CIRCULATING FAN MOTO R MATERIA
4410 C00385320 COOLING FAN MATERIA
4430 C00385322 BLOWER FAN FOR MOTOR
4510 C00495212 HEATING ELEMENT CIRC LAR 1800W 240V
4520 C00386046 UPPER ELEMENT OVEN/G RILL 2200W 240V
4560 C00386047 BOTTOM HEATING ELEME NT 1000W 240V
4560 C00526532 LOWER ELEMENT 1000W 240V
4800 C00385329 WIRING COMUNIC. DISP LAY MATERIA
4804 C00634113 CABLE HARNESS CPL. M F5/MM MTR
4900 C00514219 MAINS CABLE 1000 MM K PLUG
5211 C00385331 POWER BOARD HOTTIMA NO PROGRAMM
6510 C00385333 ASSY OVEN LAMP HALOG ENE 25W
6520 C00385333 ASSY OVEN LAMP HALOG ENE 25W
6910 C00385334 PROBE THERMOSTAT OVE N MATERIA
9003 C00385336 CLIP HEATING ELEMENT
9140 C00332178 NUT M4
9150 C00386497 FAN NUT
9320 C00333184 SPRING UPPER HEATING ELEMENT
9980 C00272306 Smart Card Reader
9981 C00255979 LOW END ADAPTOR VERSION 2007
9983 C00514545 CARD 8 KB MATERIA SW 400011177439
999 C00512326 TECHNICAL INSTRUCTIO N WHP
999 C00512328 WIRING DIAGRAM WHP
999 C00512329 TESTPROGRAM WHP
999 C00512330 ERROR CODES WHP
999 C00512331 DIMENSIONAL SKETCH W HP
999 C00519373 SERVICE MANUAL
999 C00515927 TECHNICAL DATA WHP
999 5413519 OVEN CENTRE TEMP TES T MANUAL

full list of spare parts for HOTPOINT Oven SA4844CIX

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One Response to “Hotpoint Oven SA4844CIX always with undercooking food!”

  1. Andrew Fairhurst says : Reply

    I have just replaced my Hotpoint hui611 duel fuel cooker with a Hotpoint hui611 x induction hob cooker and I am having the same issue with all food being undercooked and needing to be put in for longer on higher temperatures for it to not always fully cook. I found a newspaper article yesterday from 8 years ago, so it would seem it is a problem Hotpoint is aware of but are still in the deny stage. Here is a link to the article… http://www.theguardian.com/money/2013/jul/22/hotpoint-oven-raw-chicken
    I have had an engineer out to my cooker, he tested with a heat temperature/sensor gun and said it is working withing Hotpoint’s parametres, however, he also said he had been called out to the same fault many times, and it is up to your retailer to sort out the problem with Hotpoint, basically they will both wash their hands of the issue unless you have consumer rights in your country to back you up.

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