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LG WM3470HVA Washing Machine Won’t Lock / DE Error Code

by / Sunday, 05 May 2024 / Published in

LG WM3470HVA Washing Machine won't lock and when it tries to sounds very weak.

Ashley Miles

Paul answers

I will try and help with this problem about LG WM3470HVA Washing Machine

Morning Ashley! If you see a DE error code on your LG washing machine, it means the door lock isn't working properly. Don't worry, replacing the door lock is simple, and I've included a video below to help you out.

When you mention it's very weak, I find it difficult to grasp the sounds you're hearing. Sometimes, it's better to upload a video to YouTube and send us the link. But first, ensure that the door pin is fitting correctly in the door lock. Check if the door locks or tries to lock when you press the start button.

If the door remains open and you still receive a DE error code, then it's highly likely that the door interlock has failed. This is a common issue with many machine models as these door locks tend to fail over time due to their mechanical construction and being constantly energised every cycle.

First, make sure you use your full model number to find the right door lock for your machine. There's a link in the sidebar that leads to door locks, and we deliver throughout Europe.

I hope this helps, and good luck fixing your machine!

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If you need any further assistance please feel free to contact me​. all the best Paul​.

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Paul Charmbury
Appliances Engineer
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