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Siemens aquastop sn65m031gb/06 pump not running

by / Tuesday, 11 April 2017 / Published in

Hi Paul, my DW started tripping RCD a couple of days ago then showed fault E01, removed from unit, panels off tipped back, water ran out. Tried to dry out as best as poss. Left for a day turned on it then started filling with water only then stopped and showed fault E15. Now starts program but pump wont engage and showing error code E23. Had control board out but no obvious issues, not wet or damaged. Hope you can help. Many thanks, P.

paul

Paul answers

Paul answers

I will try and help with this problem...

E01 indicates water has spilled or leaked into base of machine. Unplug the unit. Pull it forward and tilt it back 45 degrees to drain out the water. try the unit again after it has dried.

E15 Fault Condition: No water in dishwasher or not sensing water.
you might find there is a blockage on the fill empty dispenser on the side this might be blocked clean thoroughly

E23 indicates a fault with the drain pump on the appliance.

Either the drain pump, wiring or main control board is faulty.

The code indicates a wrong resistance value from the pump.

In case you haven't tried it already, unplug the appliance for 10 minutes to try resetting the electronics.

If you still get E23 you'll need to begin replacing parts to try and cure the problem.
The obvious part would be the drain pump. but check if there is anything jamming the pump like piece of broken glass inside the drain hole.

If you need any further assistance please feel free to contact me​. all the best Paul​.

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Paul Charmbury
Appliances Engineer
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