Hotpoint Washing Machine NSWA963CWWUK Door is locked and i can’t start the machine
All was ok, i did a normal program until it finished I had trouble starting the next wash and now the door is locked and I can´t take the clothes from the machine but after an hour I could! The washing machine will not start I did have problems where I have to slam the door and it would work on the odd occasion
Mariah Parker
I will try and help with your Hotpoint Washing Machine NSWA963CWWUK problem
this sounds like you may have a problem with the door interlock you can see all about these in the videos below and I have put an exploded diagram on all the parts you need at the bottom.
Common questions people ask about on your model of washing machine.
washing machine Won´t Drain, Will not drain, doesn´t drain, does not empty – these are all pump problems, see video on this.
washing machine Will not start, won’t start, Will not open – this is usually due to the machine still having water in it or a door interlock fault, see video on this.
washing machine Will not spin, Wont spin, will not spin, doesn´t spin, fills up but the drum is not turning, won't agitate or spin, the drum doesn't move! - these faults can either be motor related or pump related and, on some models, will be the control module pcb
washing machine Does not take conditioner, is not taking in any water.- these are all water valve related, see videos on this.
washing machine Is leaking from the door, leaking from bottom front, leaking from front door - these are all door seal/gasket related, see videos on this. Can also be hoses or pump.
washing machine is making a lot of noise, this can be imbalanced load bad suspension units or problem with drum bearings or spider
To try and help with further problems on your washing machine, I have put together a full list of videos below on your washing machine and exploded diagram of your machine with all parts listed below or search our REPAIR GUIDES or FAQ’
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How to change washing machine water valve for Hotpoint, Indesit, Proline, LG, Whirlpool, Zanussi
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How a Washing machine water valve works
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How a NTC Sensor works on a washing machine
Match your part for Hotpoint Washing Machine NSWA963CWWUK and use reference number in list below and click on the link to your part
Reference | Part Number | Description |
---|---|---|
001 | C00092348 | SELFTAPPING SCREW EARTH CONTINUITY |
001 | C00194611 | SCREW PL28 9.5X50 TM TFR T40 TAZD34 |
001 | C00194612 | SCREW 11.3 X 50 TESTFLMG |
001 | C00627860 | BOARD DISPLAY SM.DGT FUT NATIS LOWCORE |
002 | C00271810 | Washing Machine Mains Cable |
003 | C00019902 | DRAIN HOSE HOOK |
003 | C00303361 | UPPER COUNTERWEIGHT 12.5 KG INNEX |
003 | C00372973 | LIGHT GUIDE OPTION S ML DGT NATIS |
004 | C00141682 | ANCHORAGE BUSH |
004 | C00303360 | DRAIN HOSE =2050 MM |
004 | C00624614 | OPTION BUTTONS BLK L OW CORE EXTRA RINSE |
005 | C00275400 | SUSPENSION SPRING - TANK |
005 | C00507939 | PUSHBUTTON START/PAU SE GW NATIS |
006 | C00285584 | Washing Machine Drum And Tub |
006 | C00289362 | Washing Machine Linear Pressure Switch |
006 | C00507944 | BUTTON DISC WHITE GW |
006 | C00624613 | PUSHBUTTON EXTRA TOU CH LOW CORE GW |
006 | C00643321 | TANK 62LT D340 1600 HARMONY T-LIP |
007 | C00092412 | HOSE CLAMP |
007 | C00119209 | Washing Machine Door Seal Clamp |
007 | C00286084 | BELLOWS CLAMP (TANK FRONT) AQ HD |
007 | C00345329 | LIGHT GUIDE OPTION D IR.INJ. NATIS |
008 | C00268112 | PIPE PRESSOSTAT L=580 MM RADOMSKO |
008 | C00285779 | CAP FOR PIVOT PIN DR AWER FRONT |
008 | C00542970 | DOOR BELLOWS SEAL WM D340 EVO JADE GRAY |
008 | C00632446 | DOOR BELLOWS D340 EV O T-LIP JADE GREY |
009 | C00094744 | MOTOR BOLT |
009 | C00119210 | Washing Machine & Washer Dryer Door Seal Front Clamp |
009 | C00091882 | PIVOT PIN |
010 | C00285595 | FRONT COUNTERWEIGHT 14KG FUTURA |
010 | C00609831 | MOTOR CIM 60 PUL25.2 6MM WELLING (HARM) |
010 | C00624615 | PUSHBUTTON ON/OFF GW NATIS2 |
011 | C00094908 | HOSE CLAMP |
011 | C00517420 | DRAIN PUMP 220-240V 50HZ FLAP |
011 | C00627184 | CONSOLE NSWA 943C W W UK |
012 | C00141034 | Washing Machine Filter Element Kit |
012 | C00292483 | COLLAR COMPONENTS KN OB AQ HD LCD |
012 | C00297161 | Washing Machine Filter Element Kit |
012 | C00532766 | WASH TIMER KNOB NATI S WH/WH/BK |
013 | C00532758 | DOOR FRAME+GLASS NAT IS RELOAD WM GW/BLAC |
013 | C00624609 | HOSE TUB TO PUMP REV 62L NO DI-DIV BALL |
014 | C00272306 | Smart Card Reader |
014 | C00510124 | STRIKER - DOOR CATCH FRESH CARE |
014 | C00508145 | ADAPTER FOR INDESIT HARDWARE KEY. |
014 | C00533119 | REMOVABLE WASHING PA DDLES EVO 52-62 T1.8 |
015 | C00507920 | Washing Machine Plinth |
015 | C00627699 | CARD NSWA963CWWUK 32 KB 400011385202 |
016 | C00296866 | Washing Machine Foot |
016 | C00625914 | MODULE WINDY FULL CI M P60+ 800MA WM M1 |
017 | C00083828 | Washing Machine Foot Spring |
017 | C00279904 | HEATING ELEMENT 1700 W IRCA |
018 | C00083915 | Washing Machine Heating Element Sensor |
018 | C00286419 | HOSE DISPENSER TO TA NK STEAM FUTURA |
018 | C00290793 | BOLT TRLBT M4X8 T ES AG |
019 | C00065152 | NUT ROMOB M6X20X1 |
019 | C00300304 | DISPENSER BODY (HL) FUTURA |
019 | C00300305 | SPRING FOR DISPENSER BODY (HL) FUTURA |
019 | C00372855 | HINGE DOOR BOWL NATI S |
020 | C00110163 | 11MM PINS |
020 | C00280757 | Washing Machine Expansion Peg |
020 | C00283629 | Washing Machine Soap Dispenser Drawer (Rotary) |
020 | C00285559 | HINGE PLATE DOOR FUT URA |
021 | C00065185 | Washing Machine Bolt |
021 | C00140744 | Washing Machine Shock Absorber Kit |
021 | C00283624 | Washing Machine Fabric Conditioner Cover |
022 | C00270717 | DRUM PULLEY |
022 | C00507912 | REAR COVER - WHITE G W RADOM. |
023 | C00143260 | Washing Machine Drum Pulley Bolt |
023 | C00387160 | JUNCTION CLAMP |
024 | C00510051 | BLANKING PLATE-REAR( TEST PLUG) |
024 | C00609833 | BELT 1201 J5 HUTCHIN SON |
025 | C00507913 | CABINET WHITE GW 535 62LT FUTURA |
027 | C00064550 | DRAIN HOSE HOLDER |
027 | C00046667 | WIRING STOP |
027 | C00064755 | DRAIN HOSE COLLAR |
028 | C00145769 | Transit Bolt |
029 | C00003070 | Washing Machine & Washer Dryer Fill Hose |
030 | C00110333 | Washing Machine Fill Valve |
030 | C00507921 | WORKTOP - GLOBAL WHI TE MAXI FUTURA |
031 | C00064534 | SEAL VALVE - DISPENSER TO |
032 | C00005572 | Washing Machine Mains Inlet Hose Washer |
033 | C00005781 | Washing Machine & Dishwasher Inlet Hose Filter |
034 | C00267092 | ELECTROVALVE SUPPORT 1 EV |
035 | C00294848 | DOOR INTERLOCK BITRO N IST DL-S2 DOOR S |
035 | C00516606 | DOOR INTERLOCK FL EV O EM RAST5 ROLD FC |
036 | C00515816 | WIRING FILTER/DOOR L OCK WINDY |
036 | C00515820 | WIRING PRESSURE SWIT CH WASH NTC |
036 | C00515821 | WIRING UNIT INTERFAC E WINDY |
036 | C00515819 | WIRING EVP EVW WINDY |
036 | C00516625 | WIRING MOTOR WINDY |
036 | C00516626 | WIRING DRAIN PUMP WI NDY |
036 | C00516627 | WIRING HEATER WASH W INDY |
036 | C00516628 | WIRING EARTH WINDY |
037 | C00285913 | LHOPPER COVER MAX |
040 | C00285592 | Washing Machine Soap Dispenser Drawer Divider |
099 | C00051737 | TORX M8 X 27 DRI-LOC |
099 | C00012687 | SCREW 3.5X13 |
099 | C00087815 | TIMER SCREW |
099 | C00286055 | BRACKET KIT CABINET |
099 | C00510046 | SCREW COVER |
099 | C00513579 | HOSE CLAMPL=99 |
999 | 5408050 | SERVICE MANUAL |