Tumble Dryer Parts

It is very difficult sometimes to diagnose the problems with these heat pump tumble dryers.
I have included a video to show you the test mode sequence and also a PDF below which I managed to obtain.
but whenever you need parts for these dryers you will need to quote your model number and also the PCN number before we can do that you to the correct part

if you are still having trouble please contact us using your full model number including the product number for help from Paul

Finding your problem with a heat pump tumble dryer can be difficult on occasions as these tumble dryers dry the clothes using Refrigeration process.

These are some of the common error codes or faults

All dryers will show the alarm code on the time to end display.

The alarm will be shown as EX Y e.g. E51E = ErrorX = alarm family Y = alarm number

Alarm
description:

E21

Tank drain pump triac failure.

E22

Tank drain pump triac sensing failure.

E31

Conductimetric sensing oscillation frequency too high

E32

Conductimetricsensing oscillation frequency.
too low

E51

Motor triac failure.

E52

Motor thermal cut off.

E53

Motor triac sensing failure.

E54

Motor jammed

E61

Heating timeout

E62

Compressor relay failure

E63

Compressor automatic thermostat

E64

Compressor sensing failure

E65

Main Fan relay failure

E66

Main fan automatic thermostat

E67

Main fan sensing failure

E71

Drying NTC1 failure

E72

Drying NTC2 failure

E82

Wrong selector reset position detection

E93

Machine configuration error

E94

Cycle Configuration error failure

E95

Communication error between microprocessor
and external EEPROM

E97

SCF –CTF mismatch error

EB1

Power supply frequency out of limits

EB2

Power supply voltage too high

EB3

Power supply voltage too low

Safety first! Unplug the machine from the electrical supply and make sure the machine has been idle long enough so that the heater has cooled down.

Once a year vacuum the inside taking special care on the wiring, it is very important to clean all the vent tubes on a regular basis. Clean the heat exchanger (condenser dryers only)

We hope this tutorial helped you get your tumble dryer working again!

EDR Heat pump dryer_en