Bosch EXXCEL 8 Washing Machine WAQ28461GB Wont drain pump spinning working but noisy

all pipes clear, taken off and checked front filter removed and checked

Cathryn Buckley

Paul answers

I will try and help with this problem Bosch WAQ28461GB washing machine

The first thing I would check is the sump hose at the bottom of the machine which goes to the pump sometimes a baby sock or other items may be blocking this.

The next thing I would check is to make sure that the impeller is actually fixed onto the shaft correctly on the pump sometimes these can get damaged and shear.  another common problem is if you look at the diagram I have added below where you can see the hose 0419 you may end up with a blockage in the top right-hand corner.  if the machine is fitted to a sink unit you need to make sure that the bayonet fitting is not blocked as well the best way of testing the machine is to pull the machine out and put the waste hose into a bucket and then try it on a rinse cycle to see if you have a flow of water coming out to the machine.  I have added some videos below to assist you

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