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Hoover DYNAMIC NEXT DX C9DG-80 Condenser Tumble Dryer TCE01 Error code 21 with all flashing lights

by / Tuesday, 29 December 2020 / Published in

Dryer was running normally until it stopped and started showing an error code with e21 and all the led options flashing. We've cleaned out the lint trap, water container and the condenser but there has been no change. Only got the machine in may

Jean-Louise Carroll

Paul answers

I will try and help with this problem Hoover DYNAMIC NEXT DX C9DG-80 Condenser Tumble Dryer

as you will see in the exploded diagram below there are a few thermostats you need to check them, the most common one to fail is the 206c cutout on the heater. also check the heater that there is continuity on both sides of the element as this has high heat and low heat if all of these are good then you may have a problem with the relay on the circuit board. I have included some useful videos for you to watch below, and also an exploded diagram showing you all the parts on the machine all these are available in the links below

I have also included for future reference a full list of error or fault codes on this machine

 

 

 

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Hoover DYNAMIC NEXT DX C9DG-80 Condenser Tumble Dryer spare parts

Hoover DYNAMIC NEXT DX C9DG-80 Condenser Tumble Dryer error and fault codes

E03 Tank is full of water and has to be emptied.
E05 Front NTC sensor is either short circuit or open circuit. Check front NTC sensor and/or
wiring.
E07 Alarm, filter occluded, This error can only appear after the end of a cycle. The filter is
occluded because of fluff presence, the correct ventilation is not allowed. Clean the filter.
E08
Thermo fuse intervention. Replace the thermo fuse and check that ventilation circuit is
clean, check the wiring.
E10 Missing communication between "Cuore" Electric Module and Display Electric Module and/or
Wiring.
E11
In the rear part of condenser the temperature is too high. Check that all ventilation ducts
are clean, check that ventilation system is working well. Check the condenser, the motor,
the fan could be broke/blocked.
E12 Pressure switch doesn’t work. Check the pressure switch and/or wiring. Check that the air
trap is clean.
E13 Compressor NTC Probe is either Short Circuit or Open Circuit. Check the compressor NTC
probe and/or wiring.
E14
Rear NTC Probe is either Short Circuit or Open Circuit. Check the rear NTC probe and/or
wiring.
E15 Main board not programmed. Program the main board.
E19
It is not possible to use NFC tag for any actions until the next POWER ON/OFF. (switch off
and switch on)
E21
Heater control relay on the “cuore” electric module is not working. High temperature has
been reached – Thermo Fuse worked. Check the thermo Fuse, and the wiring. Check that
both the ventilation circuit and ventilation ducts are clean and duct is not obstructed.
Replace the “cuore” electric module only in the case that the heater command relay is
faulty.
E22
Compressor control relay on the “cuore” electric module is not working. Check the
compressor and compressor wiring/connections. Replace the “cuore” electric module only
in the case that the compressor command relay is faulty.

If you need any further assistance please feel free to contact me​. all the best Paul​.

photo  
Paul Charmbury
Appliances Engineer
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Match your part for Hoover DYNAMIC NEXT DX C9DG-80 Condenser Tumble Dryer and the use reference number in list below and click on the link to your part

Reference Part Number Description
10 40009129 Timer/select. knob
31b 40011177 Control panel with Sensor
48 40010677 R/H side frame
48a 40010678 L/H side frame
49 40004597 Top rear frame
49g 41041380 Trade mark plate
51 40004601 Work top
60 40009145 Hinge
63 40005026 Door glass
67 40009953 Door with trim
77 40004062 Rear panel
77 40012171 Rear panel
79 40002885 Foot
82 40010082 Door panel
88 40008589 Front panel
131a 92470020 Hose clip
135 40004935 Water valve
136 40004933 Water container valve
152 40010249 Switch assy
156 41039164 Capacitor 7 MF
157 40011135 Harness
157 40012504 Harness
164 91200489 Anti jamming filter radio
171 40008460 Main motor
202 40009120 Drum
202 40011928 Drum
205 40006362 Drum shaft assy
218 03210179 Bearing
219 21446068 Bolt
225a 40009736 Gasket
229 24721202 Circlip
230 40004306 Bearing clamp
271 40005393 Door gasket
292 40001012 Drive belt
292 40012264 Drive belt
318b 49039356 Electronic control PCB - NFC -Programmed
318c 49041616 Electronic NFC pcb - Not programmed
442 40009278 Fan
442a 40009379 Rear fan
443 40011108 Thermostat
443 41037151 Thermostat
444 40012558 Duct fun
445 40012556 Nozzle Cond. Recovery
445a 40012557 Nozzle Cond. Recovery Seal
448 40005010 Heater
448 41042962 Heater
448 40013366 Heater
461h 41014595 drying probe seal
491c 91200201 Mains cable x UK
494 40010248 Red window
520 40006928 Door coupler
631 03730696 Stopper
643a 41041381 Handle plate - profile
647 40008382 Water condenser
654 40003802 Thermostat gasket
657 41018444 Bracket
671 03610428 Washer
690 40006246 Rear sealing felt
690a 40004577 Rear cover seal
690c 40010756 Seal motor/water duct
696 40006820 Heater support
697 40003226 Heater support disk
706 40011883 Front ring assembly
706 40012495 Front ring assembly
707 40005584 Filter for carter
727 40004816 Gasket
728 40006251 Gasket
731b 40012561 Flow pipe (Water drain)
731d 40012847 Flow pipe clip
734 40012699 Container
734 40012544 Container
738 40004817 Gasket
745 40009144 Kickplate assy
755 40007362 Cover
755a 40007363 Fan insert
756 23715194 Spring
757 40003315 Gasket
763b 40003319 Water rear duct gasket
763d 40008359 Reservoir top cover
764 40004815 Gasket
766 40006390 Water container assy
777 40004157 Heater gasket
797 40004610 Beltightening pulley
799 40001026 Belt tighteningb spring
806 40009170 Upper hinge sleeve
807 40009171 Lowen hinge sleeve
819 40009121 Drum scowel
822 40009955 Innerdoor assy
826 40004091 Door hook
835 40004307 Drum support wheels
840a 40008358 Floating
840b 41041353 Microswitch
998a 40011175 Eeprom File NFC
999 41045070 Electrical diagram
1017 41022106 NTC probe
1026 40007831 Front felt

full list of spare parts for this model below Hoover DYNAMIC NEXT DX C9DG-80 Condenser Tumble Dryer

Our How-to-repair stores

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2 Responses to “Hoover DYNAMIC NEXT DX C9DG-80 Condenser Tumble Dryer TCE01 Error code 21 with all flashing lights”

  1. Iain Waite says : Reply
    July 8, 2021 at 9:07 am

    Hi Paul,

    I have a Hoover Condenser Dryer, DX-C9DG-80. I had to remove the moulded plug the other day as it started to overheat and melt despite the machine still working. After I changed the plug, it worked for a cycle without issues then on the next it wouldn’t even turn on. I’ve replaced the fuse and checked the plug socket & there’s no issues, but there’s still no power on the machine. Any ideas on possible causes?

    Cheers
    Iain

  2. Eileen says : Reply
    November 7, 2021 at 8:26 pm

    Dryer working, no error codes, yet no water is visual as it used to be in the door collector.
    Filter cleaned, hose [no blocks] What am I missing? Where is the water going?
    Thank you.

24h technical help answers

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