Washing machine will not fill with water.

by / Tuesday, 10 March 2015 / Published in Washer Dryers, Washing machines, Water Systems & Valves

This video will explain how the water intake system works on your washing machine

Paul answers

Paul answers

 

 

 

 

 

 

This tutorial is for when a washing machine will not fill with water but works OK on spin. If your machine does not fill at the start or stops in mid cycle with no water in the drum or it won’t rinse then there is normally a problem with the water intake system. If you've come to this article because your washer won’t do anything then you might want to look this article on door locks.

 

Most modern machines will normally tell you you’re have a filling problem with an error code, but not all people understand them as they are normally designed for engineers.

Common causes of a washing machine not taking in any water is either a kinked fill hose where the appliance has been pushed into place without thinking of trapping the pipe, or the water tap has becoming faulty whereby you switch it on but the valve inside doesn't turn. Another common cause is the tap getting accidentally switched off and people not realising. Other causes can be blocked water valve filter or wiring faults, PCB s or pressure system faults.
I have included other videos below to help you find your fault.

Washing machine filling problem error codes.

Most washing machines are now controlled by software programmes and produce error codes, if the machine does not fill in the designed time scale or if they don’t detect the right amount of water has been taken in. So you may be reading this because an error code indicated a filling fault. If so just try to work out why from this and the videos I have put below to help you.
Washing machine only fills on rinse cycle or specific point in wash cycle.
If this is happening I suggest you test the water valve solenoids with a test meter first. if you have a hot and cold fill machine (rare these days) then if one of the valves or the water supply to one of the hoses failed you would get the situation where water would go into the machine only on specific parts of the wash cycle. You also need to know if the valves are getting power which means checking them and the cables leading to the valves.

Testing water valves on a washing machine that wont fill

washing machine wont fill testing water valves

How the water valves and pressure switches work

washing machine will not fill with water how the water valves and pressur switch works

Faults to look out for.

Washing machine making a humming noise when trying to fill.
If your washing machine won’t take in any water at all, plus you can hear a humming noise (not normally present), check that both your taps are turned on, or that the water supply hasn’t been cut off in some way. A gentle humming from the back of the washing machine could be the water valves being energised and trying to take water in. This humming noise will normally be obscured by the sound of water rushing in. Don’t confuse any noise with the water pump which may also be humming as they are usually energised when the cycle first starts. This noise may also normally be partially masked by the sound of water rushing in. Before deciding the valves are humming but not letting water in make sure it’s definitely the valves humming you can also test them with a meter to make sure they have a power supply.
No water coming to the water valves.
If you have no water coming to the water valves this is normally the supply problem, it could be the tap or the mains water to the area in that room.
Check the filter in the back of the valves then can get clogged especially if you have old pipes or your mains water comes from a well system.
If your appliance is also filling over night without the power on then you may have a worn valve or there is grit in the water valve and prevent it shutting off properly resulting in possible flooding in the future
Water runs into the machine but never fills up in the drum.
If you can see water running into the machine but the water level never rises inside the drum it could be siphoning straight out down the drain, make sure you have the waste hose set correctly see picture

correctly fitted washing machine waste hose




57 Responses to “Washing machine will not fill with water.”

  1. Ahasver says : Reply

    My washing machine whirlpool awe 7516 showed the F08 error. Servicer concluded that heater was the problem and replaced it with a new one. Now it shows a bdd error. Drum seems ok, what could it be? Thanks in advance and kind regards

  2. Flavier says : Reply

    Hi my washing machine LG 6motion DD,When it starts it goes well and after awhile it starts to beep..and on it,it shows OE….what could be the problem…thank you in advance….

  3. kevin says : Reply

    hi,

    I have a hoover optima WMF 147 DF. The problem that I have is that the machine is not filling at all, no water flows.
    I’ve checked the water pressure, checked for kinks in hose, checked the filter in the inlet and then eventually changed the valves/ solenoids all of which have not remedied the problem. I’ve checked with a very basic voltage detector that the solenoids are getting electricity, and they are. the machine will run through a spin cycle with no problem but will not do a wash. because of the above fault. I’m thinking of changing the pressure switch, is it worth it? and after that I’m buying a new machine. all of this is very frustrating. any help will be most welcome.

  4. winston says : Reply

    When filling my ge washing machine the water comes out immediately,Thanks.

  5. Josephine says : Reply

    My Electrolux washer ewf1082 .the water did not go to washer drum .keep drain out from hose .

  6. Edgar says : Reply

    The last time mine worked it filled with water, started agitating and then it stopped, I advanced the timer until it reached spinning cycle and it worked, it even dumped the water. So I bought a new timer installed it and the only thing it does is the spinning cycle, it wont even fill with water. What do I do now? Thank you

  7. ishwor says : Reply

    Hi my washing machine LG 6motion DD,When it starts it goes well and after awhile it starts to beep..and on it,it shows OE….what could be the problem…

  8. ell says : Reply

    Hi, we have an indecet washing machine and it won’t fill with water. I’ve replaced the water inlet valve but it still won’t work. Any idea’s?

  9. Mj says : Reply

    Water is going into drawer instead of drum ? N leaking obviously !!

  10. Dan says : Reply

    I have a GE washer (gtwn4950l0ws) that doesn’t seem to do much. When I power it on, the lights come on and it beeps. When I turn the dial, various LEDs (as expected) turn on. When I hit start, it beeps and that’s it. You can’t hear any noises coming from the machine. I have checked that the water is on and indeed working, both hot and cold.

    I had Sear’s tech come by and he was pretty clueless but said it may be the motor or control board. Does the machine use the motor to fill itself with water? I figured the motor was purely for actual spin cycles.

    I have tried bypassing the (magnetic) door switch. No luck.

    I bought a new control board and installed it today. No luck.

    Any suggestions?

  11. Diane williams says : Reply

    Hi.my aqualtis hotpoint machine.when filling the water coming straight through the door .all door seal is fine .it don’t take powder too.

  12. Paul says : Reply

    Have a diplomat washing machine that starts a cycle by locking door but won’t fill with water or start spinning? What should I check first? No humming or clicking from solenoids. Only the door locking.

  13. Vickie Silkey says : Reply

    I have a GE washer. It fills and washes with the wash cycle, but will only fill half way with the rinse cycle. Can you please heip with my problem?

  14. liz says : Reply

    i have a beko washing maching a tap symbol has popped up on my digital screen but water enters the dumb for the first cycle, but after the first lot has drained the next amount of water for nxt cycle does entre it pops up with the tap symbol, my partner has cleaned all pipes behind washing machine took lod off cleaned all them pipes an filters, filters at bottom an still cant finish a wash as second cycle doesnt fill.. can you help as to anything else it can be? many thanks

  15. Jane says : Reply

    My hot point washer isn’t filling with water properly what could be wrong with it plz

  16. Hayley Taylor says : Reply

    I moved house plumbed in machine no water going into it , replced with another washing machine as thought it was broken now this one did fill with water but then stopped , surely it can’t be both machines?

  17. Nikki says : Reply

    My Bosch WFF 2001 won’t fill with water and automatically goes onto spin/pump rather than main wash!
    Can you help?

  18. Heather says : Reply

    My marchine not filling with water

  19. Martha says : Reply

    Hi,

    We have checked all the inlet pipes and everything seems to be ok with our brand new washer, except that it won’t fill with water. The isolation valve is ‘on’ and the stopcock is on… what could be the problem?

  20. Armantas says : Reply

    Hello,

    I have Electrolux EWT 1022 Intuition and it doesn’t fill up, the drain pump works for a few seconds and stops. There is E54 code present, tried to reset it but no help. Also tried replacing the drain pump, it works for 10minutes or so but stops. When the power plug is disconnected for a while, the machine works for a longer time, but stops. What could cause the problem? Maybe the pcb? Replaced the triac btu no luck

    • sorry for the late reply
      With this type of fault it is very hard for me to answer without seeing the machine I’m sorry I can’t be more assistance

      photo  
      Paul Charmbury
      Appliances Engineer
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