Hoover DX C9DG-80 Tumble dryer error E21
That’s all I know. It shows Error code E21 and for some reason it’s not straight forward finding the error
Qasim
I will try and help with your Hoover DX C9DG-80 Tumble dryer error E21
Error E21 indicates too much water left in condenser or condenser pump not responding.
This can be due to wet condenser and/or blocked/faulty pump.
Unplug the appliance and remove the condenser, clean the area and let the condenser dry for a while.
Then plug it back after around 30 minutes. Since there is no pump on these models, if the error persists it might be a fault with the circuit board.
UPDATE: Customer contacted us back to let us know that in his case it was a faulty heater element. Picture with link to purchase the element attached for reference.
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Hoover DYNAMIC NEXT DX C9DG-80 Condenser Tumble Dryer error and fault codes
E03 Tank is full of water and has to be emptied.
E05 Front NTC sensor is either short circuit or open circuit. Check front NTC sensor and/or
wiring.
E07 Alarm, filter occluded, This error can only appear after the end of a cycle. The filter is
occluded because of fluff presence, the correct ventilation is not allowed. Clean the filter.
E08
Thermo fuse intervention. Replace the thermo fuse and check that ventilation circuit is
clean, check the wiring.
E10 Missing communication between "Cuore" Electric Module and Display Electric Module and/or
Wiring.
E11
In the rear part of condenser the temperature is too high. Check that all ventilation ducts
are clean, check that ventilation system is working well. Check the condenser, the motor,
the fan could be broke/blocked.
E12 Pressure switch doesn’t work. Check the pressure switch and/or wiring. Check that the air
trap is clean.
E13 Compressor NTC Probe is either Short Circuit or Open Circuit. Check the compressor NTC
probe and/or wiring.
E14
Rear NTC Probe is either Short Circuit or Open Circuit. Check the rear NTC probe and/or
wiring.
E15 Main board not programmed. Program the main board.
E19
It is not possible to use NFC tag for any actions until the next POWER ON/OFF. (switch off
and switch on)
E21
Heater control relay on the “cuore” electric module is not working. High temperature has
been reached – Thermo Fuse worked. Check the thermo Fuse, and the wiring. Check that
both the ventilation circuit and ventilation ducts are clean and duct is not obstructed.
Replace the “cuore” electric module only in the case that the heater command relay is
faulty.
E22
Compressor control relay on the “cuore” electric module is not working. Check the
compressor and compressor wiring/connections. Replace the “cuore” electric module only
in the case that the compressor command relay is faulty.
Reference | Part Number | Description |
---|---|---|
10 | 40009129 | Timer/select. knob |
31b | 40011177 | Control panel with Sensor |
48 | 40010677 | R/H side frame |
48a | 40010678 | L/H side frame |
49 | 40004597 | Top rear frame |
49g | 41041380 | Trade mark plate |
51 | 40004601 | Work top |
60 | 40009145 | Hinge |
63 | 40005026 | Door glass |
67 | 40009953 | Door with trim |
77 | 40004062 | Rear panel |
77 | 40012171 | Rear panel |
79 | 40002885 | Foot |
82 | 40010082 | Door panel |
88 | 40008589 | Front panel |
131a | 92470020 | Hose clip |
135 | 40004935 | Water valve |
136 | 40004933 | Water container valve |
152 | 40010249 | Switch assy |
156 | 41039164 | Capacitor 7 MF |
157 | 40011135 | Harness |
157 | 40012504 | Harness |
164 | 91200489 | Anti jamming filter radio |
171 | 40008460 | Main motor |
202 | 40009120 | Drum |
202 | 40011928 | Drum |
205 | 40006362 | Drum shaft assy |
218 | 03210179 | Bearing |
219 | 21446068 | Bolt |
225a | 40009736 | Gasket |
229 | 24721202 | Circlip |
230 | 40004306 | Bearing clamp |
271 | 40005393 | Door gasket |
292 | 40001012 | Drive belt |
292 | 40012264 | Drive belt |
318b | 49039356 | Electronic control PCB - NFC -Programmed |
318c | 49041616 | Electronic NFC pcb - Not programmed |
442 | 40009278 | Fan |
442a | 40009379 | Rear fan |
443 | 40011108 | Thermostat |
443 | 41037151 | Thermostat |
444 | 40012558 | Duct fun |
445 | 40012556 | Nozzle Cond. Recovery |
445a | 40012557 | Nozzle Cond. Recovery Seal |
448 | 40005010 | Heater |
448 | 41042962 | Heater |
448 | 40013366 | Heater |
461h | 41014595 | drying probe seal |
491c | 91200201 | Mains cable x UK |
494 | 40010248 | Red window |
520 | 40006928 | Door coupler |
631 | 03730696 | Stopper |
643a | 41041381 | Handle plate - profile |
647 | 40008382 | Water condenser |
654 | 40003802 | Thermostat gasket |
657 | 41018444 | Bracket |
671 | 03610428 | Washer |
690 | 40006246 | Rear sealing felt |
690a | 40004577 | Rear cover seal |
690c | 40010756 | Seal motor/water duct |
696 | 40006820 | Heater support |
697 | 40003226 | Heater support disk |
706 | 40011883 | Front ring assembly |
706 | 40012495 | Front ring assembly |
707 | 40005584 | Filter for carter |
727 | 40004816 | Gasket |
728 | 40006251 | Gasket |
731b | 40012561 | Flow pipe (Water drain) |
731d | 40012847 | Flow pipe clip |
734 | 40012699 | Container |
734 | 40012544 | Container |
738 | 40004817 | Gasket |
745 | 40009144 | Kickplate assy |
755 | 40007362 | Cover |
755a | 40007363 | Fan insert |
756 | 23715194 | Spring |
757 | 40003315 | Gasket |
763b | 40003319 | Water rear duct gasket |
763d | 40008359 | Reservoir top cover |
764 | 40004815 | Gasket |
766 | 40006390 | Water container assy |
777 | 40004157 | Heater gasket |
797 | 40004610 | Beltightening pulley |
799 | 40001026 | Belt tighteningb spring |
806 | 40009170 | Upper hinge sleeve |
807 | 40009171 | Lowen hinge sleeve |
819 | 40009121 | Drum scowel |
822 | 40009955 | Innerdoor assy |
826 | 40004091 | Door hook |
835 | 40004307 | Drum support wheels |
840a | 40008358 | Floating |
840b | 41041353 | Microswitch |
998a | 40011175 | Eeprom File NFC |
999 | 41045070 | Electrical diagram |
1017 | 41022106 | NTC probe |
1026 | 40007831 | Front felt |