Hotpoint Washing Machine RPD10457JKKU stopped in the mid cycle

Hi my Hotpoint washing machine stopped in the middle of the program and also is full of water inside. My washing machine has been washing for about 1 hour and just stopped, I can't get access to the clothes I can’t open the door but I can see that the washing machine is still full of water. Can you tell me what to do before the clothes get ruined!!

Jones White

I will try and help with your Hotpoint Washing Machine RPD10457JKKU problem

the first thing you need to do is remove the plinth at the bottom, this will give you access to the washing machine pump filter, you will need to make sure that you have a lot of towels about and if you can find a shallow tray to collect the water as you undo the filter it will help you; I also advise you to unplug the machine from the electricity supply before doing this.  once the machine's water has gone down wait a couple of minutes and you should be able to gain access to your clothing, you will need to find out what is stopping the machine from emptying this could either be a faulty pump or  an item jammed in the pump or you may have something blocking the sump hose,

All the parts for your washing  machine in the exploded diagram below,  just match it up to the part number in the list below that,  And I've included a selection of videos for your washing machine

Common questions people ask about on your model of the washing machine.

washing machine Won´t Drain, Will not drain, doesn´t drain, does not empty – these are all pump problems, see video on this.

washing machine Will not start, won’t start, Will not open – this is usually due to the machine still having water in it or a door interlock fault, see video on this.

washing machine Will not spin, Wont spin, will not spin, doesn´t spin, fills up but the drum is not turning, won't agitate or spin, the drum doesn't move! - these faults can either be motor related or pump related and, on some models, will be the control module pcb

washing machine Does not take conditioner, is not taking in any water.- these are all water valve related, see videos on this.

washing machine Is leaking from the door, leaking from bottom front, leaking from front door - these are all door seal/gasket related, see videos on this. Can also be hoses or pump.

washing machine is making a lot of noise, this can be imbalanced load bad suspension units or problem with drum bearings or spider

To try and help with further problems on your washing machine, I have put together a full list of videos below on your washing machine and exploded diagram of your machine with all parts listed below or search our REPAIR GUIDES or FAQ’

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