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John Lewis JLDV08 tumble dryer with E60 error fault code

by / Friday, 18 August 2023 / Published in

Hi,I have an E60 error on our tumble dryer. It is producing heat some times, but other times the cycle finishes with damp clothes. Similarly, sometimes a cycle runs correctly and clothes are dry after, say, a 40 minute quick cycle. When I get the E60 error, the door automatically opens. I suspect a heater problem, rather than a thermostat. Is there a diagnostic mode to test this? If it is the heater, can you point me at a video that assists in accessing and testing it?As discussed, its a JLDV08, Prod No. 916 093 858.To confirm, i got ~60 ohms and ~30 ohms from the two heater elements, and both thermostats on the heater appear to have continuity.ThanksSteve

Steve

Paul answers

I will try and help with this problem on your vented tumble dryer, manufactured by Electrolux group for John Lewis  superstore with model number JLDV08, Prod No. 916 093 858

The John Lewis tumble dryer, manufactured by the Electrolux Group, falls under the category of vented dryers. These dryers operate by expelling moist air through a vent that passes through the wall. 🌬️

In the event that your dryer fails to produce heat, several underlying issues may be at play. Primarily, it is advisable to assess the functionality of the heating element. I have noticed that you have already provided the ohms readings, which appear to be within the appropriate range. Specifically, a resistance of 30 ohms corresponds to a power output of 1920 watts. 👍 The upper section of this component houses thermostats that are susceptible to malfunction. One such thermostat is referred to as a Thermal Overload Cutout (TOC). Unlike conventional thermostats, the TOC disengages when exposed to excessive heat and does not reset automatically. 🔥

Additionally, a cycling thermostat is positioned on the heater unit. This component regulates the heating process by alternating between activation and deactivation at specific temperature thresholds. 🌡️

Furthermore, it is recommended to inspect the wiring connecting the heater to the circuit board, as any anomalies in this connection could lead to performance issues. Another thermostat, situated on the front of the dryer, might also be contributing to the problems you are encountering. 🕵️‍♂️

Lastly, it is crucial to investigate the relay on the circuit board. Sometimes, relays can become jammed or malfunction, disrupting their proper functioning. To better comprehend the construction and potential issues associated with relays, I highly recommend watching the informative video linked below. 📺 This resource will provide insights into the inner workings of relays and the complications that can arise.

For comprehensive assistance with troubleshooting and repairing your tumble dryer, I encourage you to view the instructional videos provided below or contact us directly at any time. 🛠️ Additionally, there are detailed diagrams available to help you locate each specific component within your machine.

Feel free to reach out for further guidance or clarification! 🤝

If by any chance, Stephen you think it is the relay on the circuit board, then please use the search above to find relays, but you will need the number that is written on the relay

 

 

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Paul Charmbury
Appliances Engineer
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Ohms, reading and technical information on this heating circuit. I’ve also included the wiring diagrams to assist you in diagnosing the fault.

John Lewis JLDV08 Elementary wiring, diagram and components John Lewis JLDV08 heating element and thermostatic tolerance levels, including ohms reading John Lewis JLDV08 wiring diagram

A full list of error, codes and fault codes for your John Lewis vented tumble dryer

 

 

Error Code Description Possible Fault Action/Machine Status Reset Command
E00 No alarm --- --- ---
E31 Conductimetric sensor signal frequency too high.  Electronic board faulty.  Alarm activated only during diagnostics ---
E32 Conductimetric sensor signal frequency too low. Wiring faulty. Brushes worn/faulty. Electronic board faulty. Cycle interrupted OFF ---
E41 Power triac of door opening coil faulty. Wiring faulty. Electronic board faulty. Cycle interrupted OFF ---
E42 Triac "sensing" circuit for powering the door opening coil faulty. Electronic board faulty. Cycle interrupted OFF ---
E43 In congruency of the “sensing” signal of the door interlock. Door interlock faulty. Wiring faulty. Electronic board faulty. Cycle interrupted OFF ---
E51 Motor power triac short-circuited. Motor faulty. Wiring faulty. Electronic board faulty. Cycle interrupted OFF ---
E52 Intervention of motor overheating safety cut-out. Motor faulty. Intervention of motor overheating cut-out. Wiring faulty. Electronic board faulty. Power to the heater unit and reversal of the direction of rotation are interrupted. If the problem does not re-occur, the alarm is memorized and the cycle continues. If the fault persists after several attempts to supply power (about 35 min.), alarm E51 is generated Cycle interrupted OFF
E53 Motor triac "sensing" circuit faulty. Electronic board faulty. Cycle interrupted OFF ---
E54 Motor in operational. Excessive wash load. Voltage too low. Motor/transmission system inoperative. Cycle paused after several attempts at powering the motor. Voltage too low. Motor/transmission system inoperative. Cycle paused after several attempts at powering the motor. Cycle paused Start
E61 Insufficient heating (maximum time exceeded). Heater unit faulty. Wiring faulty. NTC sensor incorrectly calibrated/out of position. Electronic board faulty. Heater unit faulty. Wiring faulty. NTC sensor incorrectly calibrated/out of position. Electronic board faulty. Cycle paused Start
E62 Power relay to heater unit faulty. Heater unit faulty. Wiring faulty. Electronic board faulty. Heater unit faulty. Wiring faulty. Electronic board faulty. Forced cooling cycle OFF
E63 Intervention of auto-reset thermostat on the heater unit. Thermostat faulty (replace heater unit). Heater unit faulty. Wiring faulty. Electronic board faulty. Thermostat faulty (replace heater unit). Heater unit faulty. Wiring faulty. Electronic board faulty. Disconnects the power supply to the heater unit. If the problem does not re-occur, the alarm is memorized and the cycle continues. If, after several attempts to restore power, the fault persists, alarm E62 is generated. OFF
E71 NTC sensor faulty. Wiring faulty. Electronic board faulty. NTC sensor faulty. Wiring faulty. Electronic board faulty. Forced cooling cycle OFF
E91 Error in the communication between electronic board and control/display board. Wiring faulty. Electronic board faulty. Control/display board faulty. --- Cycle interrupted OFF
E92 In congruency in the communication between the electronic board and the display board. Electronic board not compatible with the display board (part nos. not correct for the affected model). --- Cycle interrupted OFF
E93 Error in the configuration of the appliance. EEPROM configuration incorrect. Electronic board faulty. Cycle interrupted with all LEDs flashing. --- Cycle interrupted OFF
E94 Error in the configuration of the drying cycle. EEPROM configuration incorrect. Electronic board faulty. Cycle interrupted. --- Cycle interrupted OFF
E95 Communication error between microprocessor and EEPROM. Electronic board faulty. Cycle interrupted. --- Cycle interrupted OFF
E97 In congruency between selector and cycles. Configuration error. --- Cycle interrupted OFF
EB1 Power frequency to appliance out of limits. Problems with the power supply (incorrect/interference). Electronic board faulty. Cycle interrupted. If a stable power supply is restored before the time-out has elapsed, the cycle resumes. Problems with the power supply (incorrect/interference). Electronic board faulty. Cycle interrupted. Cycle interrupted If a stable power supply is restored before the time-out has elapsed, the cycle resumes.
EB2 Power voltage too high. Problems with the power supply (incorrect/interference). Electronic board faulty. Cycle interrupted. Problems with the power supply (incorrect/interference). Electronic board faulty. Cycle interrupted. Cycle interrupted OFF
EB3 Power voltage too low. Problems with the power supply (incorrect/interference). Electronic board faulty. Cycle interrupted. If a stable power supply is restored before the time-out has elapsed, the cycle resumes. Problems with the power supply (incorrect/interference). Electronic board faulty. Cycle interrupted. Cycle interrupted If a stable power supply is restored before the time-out has elapsed, the cycle resumes.

full list of spare parts for this model below

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2 Responses to “John Lewis JLDV08 tumble dryer with E60 error fault code”

  1. Steve says : Reply
    August 24, 2023 at 7:36 pm

    Thanks Paul, all fixed. Everything tested fine, so took the effort to replace the heater relays – all sorted!

    (better than a £500 new machine!!!)

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