Hi Rich  The manufacture now sells a Bearing Drum shaft Repair Kit (For Riveted Drums) it use to only sell the complete drum. this can be used on these models CTD00G,  CTD00P,  CTD00T,  CTD40G,  CTD40P,  CTD40T,  CTD80G,  CTD80P,  CTD80T,  CTD85A I made a video a while back that show how to remove the old plate although they say you

 Hi PeteHave you checked the pump unit for Blockages, and made sure the float switch works correctly links below to video repair guides    

If your tumble dryer is not heating and laundry comes out cold and wet you generally need to call an engineer, but there are a few things you can check. There is a good chance that it is a fault with the heater system. When your tumble dryer is not heating it is either a

 Hi Paul the clip your after i cant find on the data base but if you look for any engineering shop or good hardware place they will have it as its a standard size (take the old one with you as or use a micrometer to measure shaft). the belt for your Zanussi ZDC47209W is below just

  Technical Data on error codes and  faults Ariston, Hotpoint Indesit, Scholtes washing machines with these type of panels Indesit washing machine brands (WI ..), Ariston (QA .., .. AR, AV ..) hotpoint wm,wf etc and Scholtes whose facials are shown on the left. To order your washing machine parts you will need your full model

  This document contains a collection of the answers to the most common Appliance questions people ask Paul, Or ask Paul for help on Your Appliance You can filter the questions according to your needs. Just click on the appliance your interested on.  

Hi there
We recently followed your video on how to service the Beko tumble drier and it was brilliant. Our only problem was that our motor has a tension spring and no reference was made to it in the video so we were unsure how to re-fit it. When we remove the drive belt, I presume it release the tension in the spring and it had unhooked before we noted where it had been hooked!
We put it back in what we thought was the correct location and the dryer worked beautifully for about 5 days and then the drum seized. We removed the back panels again and unclipped the spring and the drum was again able to turn freely so obviously the spring was applying too much tension. We then noticed the plastic retaining bracket on the motor was broken. So firstly, is it possible to get a spare of the retaining bracket and secondly, can you advise where the tension spring is supposed to go. I can email photos if that helps.
Many thanks and we really appreciate the videos – they are great.
Thanks Sue

    Hi Chris yes we do do call outs but only in the south wales area please see map below and if you are in the area please contact us  

  Hi martinthere may be a problem with the pcb you will need to check it before we look at the pcb i suggest you check the door lock as well see video below

    Hi Dr ahmedi will need your full model number to find the part, i think this model has what we call a sealed drum where you cannot change the bearings it is disgusting that the manufacture makes them like this now please have a look at this post to under stand what i mean and feel