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Hoover DMC D1013B-80 Tumble dryer Water tank not filling but pump is working

by / Thursday, 21 January 2021 / Published in

Hi Paul,I'm trying to access my tumble dryer condensate pump to clean it out as I believe it has become blocked with fluff. How do I access the condensate pump?I've trawled the internet and cannot find any details on this at all.Many thanks in advanceSean

Sean Dexter

Paul answers

I will try and help with this problem Hoover DMC D1013B-80 Tumble dryer 31100720 

I have put an exploded diagram below so you can actually see where the pump is and a full list of Parts are below that. This is not an easy job you have to actually remove all the drum to gain access to the pump and the flotation switch I have added a few videos below to assist you

 

 

 

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D4)    LIST OF THE PRESENTLY AVAILABLE ERROR CODES:

 

 

 

Error

Error

Detecting

Possible

Machine

Recommended

Description

Num.

Condition

Malfunction

Behavior

Intervention

 

 

 

 

 

 

Full Tank

E 3

The error

The tank is

Drying Cycle is

Empty the tank,

Alarm

 

condition is

full of water

halted.

check the

 

 

detected if the

from

Delicates LED

pressure switch

 

 

pressure switch

condensation

blinks at 1 Hz.

and related wiring

 

 

goes on the

and has to be

Display

harness.

 

 

“FULL” and

emptied.

visualizes “E 3”.

 

 

 

remains in that

 

 

 

 

 

condition for at

 

 

 

 

 

least 10”.

 

 

 

Selector

E 4

The selector is

The selector is

Drying Cycle is

Replace the

Error

 

shorted or open

damaged

halted.

Programs Selector

 

 

circuited

 

The display

 

 

 

(detection 10”

 

visualizes “E 4”

 

 

 

long)

 

 

 

Front NTC

E 5

The Front NTC

Front NTC not

Drying Cycle is

Check Front NTC

Error

 

sensor is in short

connected or

halted.

and the related

 

 

or open circuit, or

damaged

The display

wiring harness.

 

 

it has a resistive

 

visualizes “E 5”.

 

 

 

value not

 

All LEDs flash

 

 

 

compliant with the

 

together

 

 

 

specifications

 

(generic error

 

 

 

(NTC value stays

 

condition).

 

 

 

out of the range -

 

 

 

 

 

14° C – 95° C for

 

 

 

 

 

longer time than

 

 

 

 

 

15 seconds.

 

 

 

Data Flash

E 6

The micro

Main board

Blocking Error

Program or

Error

 

controller can’t

not

(not displayed

replace the Power

 

 

find configuration

programmed

because the

Board.

 

 

parameters in

(Data Flash)

user interface is

 

 

 

Data Flash Block

 

powered OFF).

 

 

 

A, or checksum is

 

 

 

 

 

incorrect

 

 

 

Clogged

E 7

3 interventions of

The filter is

The Ventilation

Clean the filter.

Filter Alarm

 

the Heater's safety

clogged from

LED blinks at 1

 

 

 

thermostat in less

lint, correct

Hz. The Dryer

 

 

 

than 10 minutes.

ventilation is

switches from

 

 

 

 

not allowed.

High Power to

 

 

 

 

 

Reduced Power.

 

 

 

 

 

The Display

 

 

 

 

 

shows “E 7”

 

 

 

 

 

 

 

Error

Error

Detecting

Possible

Machine

Recommended

 

Description

Num.

Condition

Malfunction

Behavior

Intervention

 

 

 

 

 

 

 

 

Thermal

E 8

The control has to

Rear

Non Blocking

Change the

 

Fuse

 

detect N as a

temperature

Error, Dryer

thermal fuse and

 

Intervention

 

heater feedback.

is grown over

makes a Cool

check

 

 

 

If L is detected for

the thermal

Down sequence

mechanical

 

 

 

more than 20

fuse threshold

and displays the

circuit

 

 

 

minutes, it means

(206° C)

error condition

(something

 

 

 

the thermal fuse is

 

with 1 Hz LEDs

occludes the

 

 

 

open.

 

blinking. Display

circuit), check

 

 

 

 

 

shows “E 8”.

the Wiring.

 

Thermal

E 9

Control has to

The Thermal

The Error is not

Check the

 

Cut-Out

 

detect N as a

Cut-Out

displayed, but

conditions of the

 

Alarm

 

heater feedback.

switched off

only saved in

Heater and of

 

(automatic

 

If it detects L and

the heater,

Data Flash. The

the related

 

reset).

 

then N within 20

due to a

Dryer switches

towiring, the filter

 

 

 

sec., this means

temporary

Reduced Power.

cleanliness and

 

 

 

there was a TOC

overheating.

 

the installation.

 

 

 

intervention.

 

 

 

 

Missing Load

E 10

During the Heat

The Dryer is

The Error is not

Correctly load

 

 

 

Stroke Phase

working

displayed, but

the Dryer.

 

 

 

(automatic cycles)

empty,

only saved in

 

 

 

 

the temperature

without any

Data Flash. The

 

 

 

 

increases over 80°

laundry load.

cycle goes on

 

 

 

 

C.

 

with a Cool Down

 

 

 

 

 

 

sequence and is

 

 

 

 

 

 

ended.

 

 

Rear NTC

E 14

The Rear NTC is

Rear NTC not

Drying Cycle is

Check Rear NTC

 

Error (only

 

short circuited or

connected or

halted. All LEDs

and the related

 

Condenser

 

open circuited, or

damaged.

blink together

Wiring Harness.

 

Dryers)

 

has an incorrect

 

(generic error

 

 

 

 

resistive value

 

condition).

 

 

 

 

(out of the range -

 

The Display

 

 

 

 

14° C – 95° C) for

 

shows “E 14”

 

 

 

 

more than 15 sec.

 

 

 

 

Heater

E 15

When the Heater

The heater

Drying Cycle is

Replace the

 

Relay glued

 

relay is opened,

relay could

halted. All LEDs

Power Card.

 

contacts

 

the control must

have glued

blink together

 

 

(Front

 

detect L through

contacts or, if

(generic error

 

 

Thermal

 

heater feedback.

the machine

condition).

 

 

Fuse for

 

If it detects N for

Vented the

The Display

 

 

Vented

 

more than 8 sec.,

Front Thermal

shows “E 15”.

 

 

machine)

 

relay is glued.

Fuse is

 

 

 

 

 

 

opened.

 

 

 

If you need any further assistance please feel free to contact me​. all the best Paul​.

photo  
Paul Charmbury
Appliances Engineer
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Match your part for Hoover DMC D1013B-80 Tumble dryer and the use reference number in list below and click on the link to your part

Reference Part Number Description
10 40009129 Timer/select. knob
31 40009417 Control panel
48 41019260 R/H side frame
48a 41019261 L/H side frame
49 40004597 Top rear frame
49g 41041380 Trade mark plate
51 40004601 Work top
60 40009040 Hinge
63 40006231 Door glass
67 40009427 Door with trim
77 40004062 Rear panel
79 40002885 Foot
82 40009428 Door panel
88 40008589 Front panel
131a 92470020 Hose clip
151h 41033178 selector 12 settings
152 40009111 Switch assy
153 28375043 Pressure switch
157 41042977 Harness
161 40005021 Pump
164 91200489 Anti jamming filter radio
171 40008345 Main motor
202 40009120 Drum
205 40006362 Drum shaft assy
219 21446068 Bolt
229 24721202 Circlip
230 40004306 Bearing clamp
271 40005393 Door gasket
292 40001012 Drive belt
318 49033862 Electronic control PCB programmed
318a 40009035 Electronic pcb - Not programmed
440a 46004464 Scroll seal
442 40009278 Fan
442a 40001069 Rear fan
443 41037151 Thermostat
448 40005010 Heater
461h 41014595 drying probe seal
491c 91200201 Mains cable x UK
494 40009112 Red window
520 40006928 Door coupler
607 40006220 Pin for hinge
631 40006586 Stopper
643a 41041381 Handle plate - profile
647 40008382 Water condenser
671 03610428 Washer
690 40006246 Rear sealing felt
690a 40004577 Rear cover seal
696 40006820 Heater support
697 40003226 Heater support disk
706 40009164 Front ring assembly
707 40005584 Filter for carter
727 40004816 Gasket
728 40006251 Gasket
731b 40006360 Flow pipe (Water drain)
731c 40009075 Water Delivery Pipe
734 40007399 Container
738 40004817 Gasket
745 40009144 Kickplate assy
748 03320032 Tube
755 40007362 Cover
755a 40007363 Fan insert
756 23715194 Spring
757 40003315 Gasket
763b 40003319 Water rear duct gasket
763d 40005020 Reservoir top cover
764 40004815 Gasket
766 40008542 Water container assy
766b 40004928 Water container front cover
777 40004157 Heater gasket
797 40004610 Beltightening pulley
799 40001026 Belt tighteningb spring
804 40009167 Hinge fixing upper bracke
819 40009121 Drum scowel
822 40009116 Innerdoor assy
826 40004091 Door hook
835 40004307 Drum support wheels
840 40010626 Float assy
998 40009316 Eeprom file
1004 40005153 Flow restrictor
1017 41022106 NTC probe
1026 40007831 Front felt
1037 40006230 Water filter

full list of spare parts for this model below Hoover DMC D1013B-80 Tumble dryer 31100720

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