Hoover DYC7813NB tumble dryer drum wont turn

Hi please can you help ive been watching your videos now for past 2 weeks as i have a hoover condenser dryer that has stopped working but it hums still. Its been playing up for a while now but its only 3 years old and only used every 2 weeks so done hardly any work.up to now i have been turning the drum with clothes in so they have been sitting high to the right as thats been the only way to get the drum going but now it does nothing but hum. I have taken the top off and switched on and then just gave the drum a little help and its ok and on stopping i help again and off it goes so i think its the capacitor. I have now removed all the front apart from bottom part. i can see the capacitor but i scared to remove as it says you can get shock. i dont really want to remove the drum i can undo the capacitor easy for removal but can i touch the main casing of the capacitor is it just the connections you must not touch and can it be discharged with connections on please help

Ian Sharman

I will try and help with your Hoover DYC7813NB tumble dryer problem

You have identified your problem correctly. All you need to do is change the capacitor and it will run as new again. The capacitor for your model should be 7uF, but since Candy/Hoover only seems the complete motor I cannot check this on their service manual. You will need to check the value on the side of the capacitor in your machine. As for your concerns of getting shocked, that is a very real possibility, especially if the capacitor is charged. It is very easy however to discharge the capacitor to render it inoffensive. Grab a screw driver with insulated rubber handle and short the capacitor terminals together, this will discharge any energy contained in them. 

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