Neff W5440x0GB washing machine drum is not turning.

 Hi Paul! My Neff W5440x0GB Integrated Washing Machine is filling with water, but the drum is not turning. Can you help?

Andrew

Paul answers

Neff W5440x0GB washing machine Spare Parts

Hi Andrew!

To try and help with this problem on your Neff  washing machine, I have put together a full list of videos below on your washing machine. There are many common questions that people ask about these Neff´s. Please have a look at the relevant video to your problem, and if you need more help, feel free to come to us on our live appliance chat during working hours.

Common questions people ask about on Neff W5440x0GB  model of washing machine.

Neff washing machine Won´t Drain, Will not drain, doesn´t drain, does not empty – these are all pump problems, see video on this.

Neff  washing machine Will not start, won’t start, Will not open – this is usually due to the machine still having water in or a door interlock fault,(sometimes this might be a printed circuit board fault) see video on this.

Neff  washing machine Will not spin, Wont spin, will not spin, doesn´t spin, fills up but the drum is not turning, won't agitate or spin - drum doesn't move!- these faults can either be motor related, pump related, or there may be a problem with the printed circuit board

Neff  washing machine Does not take conditioner, is not taking in any water.- these are all water valve related, see videos on this.