Hoover Tumble Dryer DXC9TCG-80 E21
Hi, I went through info on this error. Condenser and filter are clean and dry. When starting cycle it spins for 5 minutes and then stops and shows e21 error. In those 5 minutes it doesn't get any warmer (heater faulty?)Looking to hearing from you.Thank you and regards
Kamil
I will try and help with your Hoover Tumble Dryer DXC9TCG-80 problem.
On this condenser tumble dryer, you want to be looking at the heating system and also the pump if any of these are causing a problem e21 might appear, I have added some videos below to assist you in your repair and also an exploded diagram of the machine, the first thing I would check is the two thermostats on the top of the heater and also make sure that the heating elements have got continuity on both sides
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Common Hoover Tumble Dryer DXC9TCG-80 faults with links to the right repair guide
I have included a lot of videos in the links below on these tumble dryers to assist you in repairing your tumble dryer; I have also included an exploded diagram of your machine with all the parts that you need listed below that just click on the relevant and it will take you to a search result
- No heat
This is the most common fault on tumble dryers.
Vented dryers: this can be a fault with the thermostats, heater, or on some occasions, it might be the timer or the relay on the printed circuit board.
Condensor dryers: this might be any of the above but you also have a condenser plate that collects the water and then is either pumped to the collection tray or flows into a tank. Check pump unit and float switches.
Heat pump dryers: these are much more complicated they use a refrigeration prosses to heat the cloths and use the cooling side to condense the water for collection. Check compressor is running, check NTC sensors and check filters, and also that it has the right amount of refrigeration gas (normally only done by an engineer)
- Drum not turning
This will stop the dryer from drying. You may have to replace a faulty belt or in other cases, look at the motor, motor capacitor, or the jockey wheels. Again there are relays on printed circuit board types that can go faulty.
- Not starting
Whilst, not a common problem, you may have a faulty door switch, starter relay if fitted, or can be start button or PCB.
- Noisy Machine
This is usually caused by faulty bearings, jockey wheels or worn felt pads. The motor can get dust build up in the bearings, also the fan blades can distort in shape and make noise rubbing the housing.
- Water leaks.
This can be a simple as the water tank (in a condenser tumble dryer) has not been emptied, or not placed back into the housing correctly. The condenser plate can need cleaning. The pump unit might not be working. Or the ducting system can be clogged with fluff etc. See servicing tumble dryer.
- Tumble dryer reports a fault code or error code.
Error codes can be on the display or given in certain lights flashing sequences. Tumble dryer fault codes are not universal but may only point you or an engineer in the right direction they are not 100% accurate they are only that for guidance. Your owner’s manual may help you identify the problem and even suggest a fix. In other cases, you’ll need an engineer to trace the fault. Don’t be tempted to ignore a fault code, even if the dryer seems to be functioning normally. Some codes are ‘early warning signs’ and fixing the machine at an early stage could save you time and money in the long run.Contact us with the full model number and detailed description
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Match your part for Hoover Tumble Dryer DXC9TCG-80 and use reference number in list below and click on the link to your part
Reference | Part Number | Description |
---|---|---|
10 | 40009129 | Timer/select. knob |
31b | 40011382 | Control panel with Sensor |
48 | 40010677 | R/H side frame |
48a | 40010678 | L/H side frame |
49 | 40004597 | Top rear frame |
49g | 41041380 | Trade mark plate |
51 | 40004601 | Work top |
60 | 40009145 | Hinge |
63 | 40005026 | Door glass |
67 | 40010075 | Door with trim |
77 | 40004062 | Rear panel |
79 | 40002885 | Foot |
82 | 40010076 | Door panel |
88 | 40008589 | Front panel |
131a | 92470020 | Hose clip |
135 | 40004935 | Water valve |
136 | 40004933 | Water container valve |
152a | 40010529 | Light guide support |
156 | 41039164 | Capacitor 7 MF |
157 | 40011135 | Harness |
164 | 91200489 | Anti jamming filter radio |
171 | 40008460 | Main motor |
202 | 40009120 | Drum |
205 | 40006362 | Drum shaft assy |
218 | 03210179 | Bearing |
225a | 40009736 | Gasket |
229 | 24721202 | Circlip |
230 | 40004306 | Bearing clamp |
271 | 40005813 | Door gasket |
292 | 40001012 | Drive belt |
318b | 49040253 | Electronic control PCB - NFC -Programmed |
318c | 49041739 | Electronic NFC pcb - Not programmed |
442 | 40009278 | Fan |
442a | 40009379 | Rear fan |
443 | 40011108 | Thermostat |
448 | 40005010 | Heater |
448 | 40013366 | Heater |
448 | 40015910 | Heater |
461h | 41014595 | drying probe seal |
491c | 91200201 | Mains cable x UK |
494d | 40010528 | Light Guide - Digital Display |
520 | 40006928 | Door coupler |
631 | 03730696 | Stopper |
643a | 41041381 | Handle plate - profile |
647 | 40008382 | Water condenser |
657 | 41018444 | Bracket |
671 | 03610428 | Washer |
690 | 40006246 | Rear sealing felt |
690a | 40004577 | Rear cover seal |
690c | 40010756 | Seal motor/water duct |
696 | 40006820 | Heater support |
697 | 40003226 | Heater support disk |
707 | 40005584 | Filter for carter |
727 | 40004816 | Gasket |
728 | 40006251 | Gasket |
734 | 40007361 | Container |
738 | 40004817 | Gasket |
745 | 40009144 | Kickplate assy |
755 | 40007362 | Cover |
755a | 40007363 | Fan insert |
756 | 23715194 | Spring |
757 | 40003315 | Gasket |
763b | 40003319 | Water rear duct gasket |
763d | 40008359 | Reservoir top cover |
764 | 40004815 | Gasket |
766 | 40006390 | Water container assy |
777 | 40004157 | Heater gasket |
797 | 40004610 | Beltightening pulley |
799 | 40001026 | Belt tighteningb spring |
806 | 40009170 | Upper hinge sleeve |
807 | 40009171 | Lowen hinge sleeve |
819 | 40009121 | Drum scowel |
822 | 40009955 | Innerdoor assy |
826 | 40004091 | Door hook |
835 | 40004307 | Drum support wheels |
840a | 40008358 | Floating |
840b | 41041353 | Microswitch |
998a | 40011383 | Eeprom File NFC |
999 | 41045070 | Electrical diagram |
1017 | 41022106 | NTC probe |
1026 | 40007831 | Front felt |