Hoover Condenser Tumble Dryer DNCD913BB-80 err 15
Keeps flashing up err15 code. tried unplugging for 10 mins but doesn't clear error so think I need to do a reset but dont know where the reset switch is located. I think it has tripped due to me not emptying/cleaning the condensor unit recently because when I checked the unit it was pretty full of fluff and also feathers/down that had come off a duvet cover being used on a new feather duvet so I assume it has caused it to overheat and trip the sensor??? Can you jut tell me how to do the reset so I can eliminate that as the reason?? many thanks.
karen
I will try and help with your Hoover Condenser Tumble Dryer DNCD913BB-80 problem.
Unfortunately a Hoover/Candy tumble dryer flashing error 15 is a sign of problems with the PCB. If it is something simple as a capacitor you might have a go at replacing it if you feel comfortable with a soldering iron, otherwise if it is the program chip you will definitely have to replace the board to get over this error. The programmes pcb for your specific mode is part number 49033739. I've also included down below the schematics for your model and the parts list for future reference.
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Common Hoover Condenser Tumble Dryer DNCD913BB-80 faults with links to the right repair guide
I have included a lot of videos in the links below on these tumble dryers to assist you in repairing your tumble dryer; I have also included an exploded diagram of your machine with all the parts that you need listed below that just click on the relevant and it will take you to a search result
- No heat
This is the most common fault on tumble dryers.
Vented dryers: this can be a fault with the thermostats, heater, or on some occasions, it might be the timer or the relay on the printed circuit board.
Condensor dryers: this might be any of the above but you also have a condenser plate that collects the water and then is either pumped to the collection tray or flows into a tank. Check pump unit and float switches.
Heat pump dryers: these are much more complicated they use a refrigeration prosses to heat the cloths and use the cooling side to condense the water for collection. Check compressor is running, check NTC sensors and check filters, and also that it has the right amount of refrigeration gas (normally only done by an engineer)
- Drum not turning
This will stop the dryer from drying. You may have to replace a faulty belt or in other cases, look at the motor, motor capacitor, or the jockey wheels. Again there are relays on printed circuit board types that can go faulty.
- Not starting
Whilst, not a common problem, you may have a faulty door switch, starter relay if fitted, or can be start button or PCB.
- Noisy Machine
This is usually caused by faulty bearings, jockey wheels or worn felt pads. The motor can get dust build up in the bearings, also the fan blades can distort in shape and make noise rubbing the housing.
- Water leaks.
This can be a simple as the water tank (in a condenser tumble dryer) has not been emptied, or not placed back into the housing correctly. The condenser plate can need cleaning. The pump unit might not be working. Or the ducting system can be clogged with fluff etc. See servicing tumble dryer.
- Tumble dryer reports a fault code or error code.
Error codes can be on the display or given in certain lights flashing sequences. Tumble dryer fault codes are not universal but may only point you or an engineer in the right direction they are not 100% accurate they are only that for guidance. Your owner’s manual may help you identify the problem and even suggest a fix. In other cases, you’ll need an engineer to trace the fault. Don’t be tempted to ignore a fault code, even if the dryer seems to be functioning normally. Some codes are ‘early warning signs’ and fixing the machine at an early stage could save you time and money in the long run.Contact us with the full model number and detailed description
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Noisey Tumble dryers, Rear drum bearing on , Candy, Hoover, Iberna, Kelvinator, tumble dryers
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Tumble dryer not heating Hoover Candy diagnosing fault and repair
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Hoover Candy Tumble dryer drum not turning and belt ok faulty capacitor
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Hoover Candy Tumble dryer all lights flashing error fault code
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How to service a Hoover Candy condenser tumble dryers
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Hoover Candy tumble dryer empty water Indicator flashing, runs for a few seconds then stops
Match your part for Hoover Condenser Tumble Dryer DNCD913BB-80 and use reference number in list below and click on the link to your part
Reference | Part Number | Description |
---|---|---|
10 | 40009430 | Timer/select. knob |
31 | 40009413 | Control panel |
48 | 40005335 | R/H side frame |
48a | 40005337 | L/H side frame |
49 | 40005333 | Top rear frame |
49g | 41041380 | Trade mark plate |
51 | 40005221 | Work top |
60 | 40009040 | Hinge |
63 | 40006231 | Door glass |
67 | 40009436 | Door with trim |
77 | 40004062 | Rear panel |
79 | 40002885 | Foot |
82 | 40009192 | Door panel |
88 | 40009429 | Front panel |
131a | 92470020 | Hose clip |
151h | 41033178 | selector 12 settings |
152 | 40009432 | Switch assy |
153 | 28375043 | Pressure switch |
157 | 41042977 | Harness |
161 | 40005021 | Pump |
164 | 91200489 | Anti jamming filter radio |
171 | 40008345 | Main motor |
202 | 40009120 | Drum |
205 | 40006362 | Drum shaft assy |
219 | 21446068 | Bolt |
229 | 24721202 | Circlip |
230 | 40004306 | Bearing clamp |
271 | 40005393 | Door gasket |
292 | 40001012 | Drive belt |
318 | 49033739 | Electronic control PCB programmed |
318a | 40009035 | Electronic pcb - Not programmed |
440a | 46004464 | Scroll seal |
442 | 40009278 | Fan |
442a | 40001069 | Rear fan |
443 | 41037151 | Thermostat |
448 | 40005010 | Heater |
461h | 41014595 | drying probe seal |
491c | 91200201 | Mains cable x UK |
494 | 40009112 | Red window |
520 | 40006928 | Door coupler |
607 | 40006220 | Pin for hinge |
631 | 40006586 | Stopper |
643a | 41041381 | Handle plate - profile |
647 | 40008382 | Water condenser |
671 | 03610428 | Washer |
690 | 40006246 | Rear sealing felt |
690a | 40004577 | Rear cover seal |
696 | 40006820 | Heater support |
697 | 40003226 | Heater support disk |
706 | 40009164 | Front ring assembly |
707 | 40005584 | Filter for carter |
727 | 40004816 | Gasket |
728 | 40006251 | Gasket |
731b | 40006360 | Flow pipe (Water drain) |
731c | 40009075 | Water Delivery Pipe |
734 | 40007792 | Container |
738 | 40004817 | Gasket |
745 | 40009339 | Kickplate assy |
748 | 03320032 | Tube |
755 | 40007362 | Cover |
755a | 40007506 | Fan insert |
756 | 23715194 | Spring |
757 | 40003315 | Gasket |
763b | 40003319 | Water rear duct gasket |
763d | 40005020 | Reservoir top cover |
764 | 40004815 | Gasket |
766 | 40008549 | Water container assy |
766b | 40005440 | Water container front cover |
777 | 40004157 | Heater gasket |
797 | 40004610 | Beltightening pulley |
799 | 40001026 | Belt tighteningb spring |
804 | 40009167 | Hinge fixing upper bracke |
819 | 40009121 | Drum scowel |
822 | 40009437 | Innerdoor assy |
826 | 40004091 | Door hook |
835 | 40004307 | Drum support wheels |
840 | 40010626 | Float assy |
998 | 40009233 | Eeprom file |
1004 | 40005153 | Flow restrictor |
1017 | 41022106 | NTC probe |
1026 | 40007831 | Front felt |
1037 | 40006632 | Water filter |