Hoover Condenser Tumble Dryer VHC380-80 Stops after approx 60 minutes with empty water light on

by / Tuesday, 16 February 2021 / Published in

Hello. My mum tells me her dryer is doing the following.- Runs for approx 60 minutes then stops and the empty water light turns ON. - Check of the water tank finds there's not a lot of water in it.- Emptied water tank.- Dryer won't restart after 5, 10 and 15 minues have passed but will start after 20-30 minutes has elapsed since stopping.- Dryer then stops again after approx 60 minutes with empty water light ON. - The above repeats.- The dryer is heating up, turning and changing direction. - There are no other lights on except the empty water when the dryer stops. It appears the dryer is cutting out and with it being able to restart after 20-30 minutes perhaps though this was the thermal control cut out but the empty water light is a question mark given the water tank is no where near full - to quote my mum 'there's hardly any water in the tank when it stops'.I've watched your excellent video about servicing a Hoover dryer and hope you'll point me in the right direction before I buy the parts to fix it. I see Hoover supply pressure switches, NTC's and heater but not the thermostats (that I could find in the spares list). Any advice about possible cause and parts would be very much appreciated.Thank you.Rob

Rob

Paul answers

I will try and help with your Hoover Condenser Tumble Dryer VHC380-80 problem.

 

 

 

 

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Common Hoover Condenser Tumble Dryer VHC380-80 faults with links to the right repair guide

I have included a lot of videos in the links below on these tumble dryers to assist you in repairing your tumble dryer; I have also included an exploded diagram of your machine with all the parts that you need listed below that just click on the relevant and it will take you to a search result

  1. No heat

This is the most common fault on tumble dryers.

Vented dryers: this can be a fault with the thermostats, heater, or on some occasions, it might be the timer or the relay on the printed circuit board.

Condensor dryers: this might be any of the above but you also have a condenser plate that collects the water and then is either pumped to the collection tray or flows into a tank. Check pump unit and float switches.

Heat pump dryers: these are much more complicated they use a refrigeration prosses to heat the cloths and use the cooling side to condense the water for collection. Check compressor is running, check NTC sensors and check filters, and also that it has the right amount of refrigeration gas (normally only done by an engineer)

  1. Drum not turning

This will stop the dryer from drying. You may have to replace a faulty belt or in other cases, look at the motor, motor capacitor, or the jockey wheels. Again there are relays on printed circuit board types that can go faulty.

  1. Not starting

Whilst, not a common problem, you may have a faulty door switch, starter relay if fitted, or can be start button or PCB.

  1. Noisy Machine

This is usually caused by faulty bearings, jockey wheels or worn felt pads. The motor can get dust build up in the bearings, also the fan blades can distort in shape and make noise rubbing the housing.

  1. Water leaks.

This can be a simple as the water tank (in a condenser tumble dryer) has not been emptied, or not placed back into the housing correctly. The condenser plate can need cleaning. The pump unit might not be working. Or the ducting system can be clogged with fluff etc. See servicing tumble dryer.

  1. Tumble dryer reports a fault code or error code.

Error codes can be on the display or given in certain lights flashing sequences. Tumble dryer fault codes are not universal but may only point you or an engineer in the right direction they are not 100% accurate they are only that for guidance. Your owner’s manual may help you identify the problem and even suggest a fix. In other cases, you’ll need an engineer to trace the fault. Don’t be tempted to ignore a fault code, even if the dryer seems to be functioning normally. Some codes are ‘early warning signs’ and fixing the machine at an early stage could save you time and money in the long run.Contact us with the full model number and detailed description 

If you need any further assistance please feel free to contact me​. all the best Paul​.

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Paul Charmbury
Appliances Engineer
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Match your part for Hoover Condenser Tumble Dryer VHC380-80 and use reference number in list below and click on the link to your part

Reference Part Number Description
14a 40004880 Drying knob
19a 40005130 Button on/off
31 40005163 Control panel
48 41019260 R/H side frame
48a 41019261 L/H side frame
49 40004597 Top rear frame
51 40004601 Work top
60 40001064 Hinge
76 40004998 Cabinet-assy
77 40004062 Rear panel
79 40002885 Foot
82 40001285 Door panel
88 40004620 Front panel
131a 92470020 Hose clip
135 40004935 Water valve
136 40004933 Water container valve
153 28375043 Pressure switch
157 40004894 Harness
159 41009471 12 position selector
164 91200489 Anti jamming filter radio
171 40005004 Main motor
202 40002637 Drum
205 09200336 Drum shaft assy
218 03210179 Bearing
219 21446068 Bolt
229 97911424 Circlip
230 40004306 Bearing clamp
271 40001055 Door gasket
292 40001012 Drive belt
318a 40005058 Electronic pcb - Not programmed
328c 40005146 Programmed PCB complete
442 40004669 Fan
442a 40001069 Rear fan
448 40004314 Heater
461h 41014595 drying probe seal
491 91201807 Mains cable
494a 40004884 Orance window
494c 40004883 Jellow window
520 40004092 Door coupler
619 41006591 Bipolar Switch NA
631 03730696 Stopper
647 40004812 Water condenser
671 03610428 Washer
690 40003167 Rear sealing felt
690a 40004577 Rear cover seal
690c 40003436 Seal motor/water duct
696 40003227 Heater support
697 40003226 Heater support disk
706 40005018 Front ring assembly
707 40004311 Filter for carter
710b 09200346 Drum shaft earth tag cover
734 40004805 Container
743a 40005160 Cover frame
745 40005233 Kickplate assy
755 40004808 Cover
755a 40004809 Fan insert
756 23715194 Spring
757 40003315 Gasket
763b 40003319 Water rear duct gasket
763d 40004811 Reservoir top cover
766 40004934 Water container assy
777 40004157 Heater gasket
777a 03870777 Heater cable seal
797 40004610 Beltightening pulley
799 40001026 Belt tighteningb spring
813 03410166 Cabinet stopper
819 40003247 Drum scowel
822 40004098 Innerdoor assy
826 40004091 Door hook
835 40004307 Drum support wheels
1017 40003258 NTC probe
1023 40004929 Cool air duct assy
1026 09200435 Front felt

full list of spare parts for Hoover Condenser Tumble Dryer VHC380-80

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