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Hotpoint Condenser Tumble Dryer SUTCD97B6GMU F04 error code

by / Tuesday, 19 January 2021 / Published in

Hi thereI have a code on my machine f04 the bottom tray is full with water and very little in the top tray,What part would I need to order to fix my machineThank you

Mark masefield

Paul answers

I will try and help with your Hotpoint Condenser Tumble Dryer SUTCD97B6GMU problem

F4 error code normally means a pump-related problem.  as you will see in the diagram below the pump is fitted at the rear right-hand side of the machine you need to check the pump for any blockages and make sure the pump is working correctly you can see all about this in one of the videos I have below once you have found out that it is the pump that is faulty and not the float switch there is a list of parts of available at the bottom of the page

 

 

 

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Common Hotpoint Condenser Tumble Dryer SUTCD97B6GMU faults with links to the right repair guide

I have included a lot of videos in the links below on these tumble dryers to assist you in repairing your tumble dryer; I have also included an exploded diagram of your machine with all the parts that you need listed below that just click on the relevant and it will take you to a search result

  1. No heat

This is the most common fault on tumble dryers.

Vented dryers: this can be a fault with the thermostats, heater, or on some occasions, it might be the timer or the relay on the printed circuit board.

Condensor dryers: this might be any of the above but you also have a condenser plate that collects the water and then is either pumped to the collection tray or flows into a tank. Check pump unit and float switches.

Heat pump dryers: these are much more complicated they use a refrigeration prosses to heat the cloths and use the cooling side to condense the water for collection. Check compressor is running, check NTC sensors and check filters, and also that it has the right amount of refrigeration gas (normally only done by an engineer)

  1. Drum not turning

This will stop the dryer from drying. You may have to replace a faulty belt or in other cases, look at the motor, motor capacitor, or the jockey wheels. Again there are relays on printed circuit board types that can go faulty.

  1. Not starting

Whilst, not a common problem, you may have a faulty door switch, starter relay if fitted, or can be start button or PCB.

  1. Noisy Machine

This is usually caused by faulty bearings, jockey wheels or worn felt pads. The motor can get dust build up in the bearings, also the fan blades can distort in shape and make noise rubbing the housing.

  1. Water leaks.

This can be a simple as the water tank (in a condenser tumble dryer) has not been emptied, or not placed back into the housing correctly. The condenser plate can need cleaning. The pump unit might not be working. Or the ducting system can be clogged with fluff etc. See servicing tumble dryer.

  1. Tumble dryer reports a fault code or error code.

Error codes can be on the display or given in certain lights flashing sequences. Tumble dryer fault codes are not universal but may only point you or an engineer in the right direction they are not 100% accurate they are only that for guidance. Your owner’s manual may help you identify the problem and even suggest a fix. In other cases, you’ll need an engineer to trace the fault. Don’t be tempted to ignore a fault code, even if the dryer seems to be functioning normally. Some codes are ‘early warning signs’ and fixing the machine at an early stage could save you time and money in the long run.Contact us with the full model number and detailed description 

If you need any further assistance please feel free to contact me​. all the best Paul​.

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Paul Charmbury
Appliances Engineer
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Match your part for Hotpoint Condenser Tumble Dryer SUTCD97B6GMU and use reference number in list below and click on the link to your part

Hotpoint Condenser Tumble Dryer SUTCD97B6GMU spare parts

Reference Part Number Description
101 C00309115 DASHBOARD AND HANDLE
125 C00287473 WORKTOP GRAPHITE
157 C00285907 PCB SUPPORT LCD FUTU RA
157 C00296369 CONTROL DISPALY LCD
160 C00285895 OPTION BUTTON LH ALUM. FUTURA
161 C00285897 OPTION BUTTON RH FUTURA
162 C00296368 BUTTON PROGRAMS (P)
163 C00285896 BUTTONS SUPPORT FUTU RA
164 C00305443 PUSHBUTTON ALLUMINIU M ON/OFF FUTURA 2014
165 C00286368 PUSHBUTTON START/PAU SE FUTURA GRAPHITE
166 C00309116 DRAWER HANDLE
175 C00285899 OPTION BUTTON ALU (5 ) FUTURA LCD
307 C00286864 Tumble Dryer Fluff And Lint Filter
310 C00287484 PLINTH GRAPHITE M2
311 C00287471 FRONT PANEL M2 GRAPH ITE M2
315 C00259480 SCREW M4 X 8
315 C00286863 HINGE
315 C00294032 HINGE FIXING PLATE
318 C00288155 DOOR SEAL GREY
320 C00297817 DOOR BOWL GLASS
321 C00289465 DOOR FRONT TRIM GRAP HITE
322 C00289464 DOOR TRIM REAR GREY
323 C00291938 DOOR S/W ELECTRONIC ARCADIA TD
323 C00386120 DOOR S/W ELECTRONIC ARCADIA 3 WAY
330 C00287054 FRONT AIR DUCT WHITE C CONDENSER
331 C00286884 SENSOR STRIP
333 C00142619 Tumble Dryer Door Latch
335 C00291937 THERMISTOR FRONT ARC ADIA TD
337 C00268264 DRUM FRONT AXIAL SEA L AQUALTIS
340 C00207756 SIDE PANEL
347 C00286862 COVER PLINTH MAGNET FUTURA
349 C00295492 SEAL BLACK FOAM (AIR DUCT TO BASE)
354 C00283709 PROTECTIVE WHEEL COV ER AQUALTIS
355 C00272906 WHEEL KIT
357 C00287118 LARGE BEARING PAD M2
501 C00286894 DRUM (PATTERN) ASSY COND GALV
501 C00287059 DRUM (PATTERN) GALV CONDENSER
502 C00113860 SEAL BASE REAR PANEL
502 C00378870 REAR PANEL KIT CONDE NSER FUTURA/AQUALTIS
503 C00142628 Tumble Dryer Rear Drum Bearing
503 C00250889 SCREW M4X10
504 C00142631 DRUM SHAFT COLLAR
505 C00095551 Tumble Dryer Drive Pin
507 C00289203 Tumble Dryer Bearing Cover
508 C00380932 MAINS CABLE AND PLUG 1.8M BLACK
509 C00095556 CABLE CLAMP/GROMMET
509 C00250833 NO7 HILO POZI SCREW
510 C00378870 REAR PANEL KIT CONDE NSER FUTURA/AQUALTIS
511 C00280898 HEATER COVER + INSUL ATING PAD+WICK
515 C00287247 PIPE PUMP TO WATER C ONTAINER BLACK M2
516 C00113866 Tumble Dryer Drain Pipe
519 C00114676 PIPE SUPPORT
521 C00116598 Tumble Dryer Thermostat Kit
522 C00294624 HEATER ARCADIA 2.3KW (
526 C00208347
527 C00208040 IMPELLOR CIRCULATING (TD)
541 C00305794 DRUM SHAFT KIT (RIVE TED DRUM PLATE)
544 C00297220 MAINS CON AND SUPPRE
545 C00286905 Tumble Dryer Small Drum Lifter
546 C00286905 Tumble Dryer Small Drum Lifter
547 C00291661 WATER CONTAINER SUPP ORT SLOW POUR
548 C00289565 WATER CONTAINER SLOW POUR
550 C00303312 MODULE ARCADIA DRYER (IRON ZONE)
550 C00310470 MODULE ARCADIA DRYER (NORMATIVE UPGRADE)
551 C00309120 CARD SUTCD97B6GMUK 8 KB 50868100038.CARD
551 C00383193 CARD SUTCD97B6GMUK 3 2KB 50868100303 (NOR
555 Information THIS IS NOT FITTED TO THIS MODEL
556 C00297210 Tumble Dryer Drive Belt
557 C00286935 SIDE STRUT ANGLED RI GHT
558 C00292949 THERMISTOR REAR ARC ADIA
567 C00272306 Smart Card Reader
569 C00298617 DRUM STOP
580 C00286921 FAST EMPTY LID ASSEM BLY
581 C00292791 Tumble Dryer Water Container Cap
585 C00113897 Tumble Dryer Water Container Inlet
587 C00291662 WATER CONTAINER SUPP ORT FAST POUR
588 C00286918 WATER CONTAINER FAST POUR
589 C00287035 WATER CONT INLET HOS E
599 C00199418 HARNESS DISPLAY/MODU COMMUNICATION HARNES
599 C00279523 CABLE SENSING STRIP
599 C00294278 HARNESS FLOAT SWITC H
599 C00294397 HARNESS NTC/DOOR SW ITCH ARCADIA COND
599 C00306130 HARNESS DIGITAL BPM MOTOR DRYER
599 C00386134 HARNESS NTC/DOOR SW ITCH ARCADIA 3 WAY
599 C00480596 HARNESS L&N DRYER C ONDENSER
599 C00480615 HARNESS PUMP-BPM MO TOR DRYER PS9
600 C00271612 SCREW 14MM COND BASE
600 C00287037 BASE CONDENSER WHITE
611 C00258878 FLOAT SWITCH N/O
613 C00288996 RING INLET COOL FAN B ENERGY 7KG WHITE
614 C00208347
614 C00272335 Tumble Dryer Cooling Fan
617 C00288190 IMPELLER COVER WHITE
623 C00297219 OCKEY WHEEL (BPM MOT OR)
623 C00304405 JOCKEY WHEEL CIRCLIP
625 C00297982 MOTOR ASKOL BPM B EN ERGY
625 C00566573 MTR&JOCKEYWHLASSY/BP M/COND/B-ENERGY
626 C00297210 Tumble Dryer Drive Belt
632 C00378635 Tumble Dryer Float
633 C00259700 PIN - FLOAT 78MM
634 C00306876 Tumble Dryer Water Pump
635 C00288932 PUMP AND FLOAT COVER WHITE
636 C00503634 SERIAL PORT COVER PS 9 COMPLIANT
637 C00258585 CONDENSER ASSY
638 C00113903 Tumble Dryer Condenser Seal
638 C00296206 CONDENSOR FRONT SEAL (GREY RUBBER)
650 C00297962 TENSION SPRING
651 C00258597 BASE COVER B ENERGY
652 C00297961 ASKOLL MOTOR SUPPORT
653 C00299247 ASCOLL REAR SEAL COU PLING (WITH ARMS)
656 C00288109 HOSE LCD SCREEN CLEA R
670 C00289453 CONDENSATION NOZZLE
675 C00113897 Tumble Dryer Water Container Inlet
999 C00309851 SERVICE MANUAL

full list of spare parts for Hotpoint Condenser Tumble Dryer SUTCD97B6GMU

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3 Responses to “Hotpoint Condenser Tumble Dryer SUTCD97B6GMU F04 error code”

  1. Ben Rushton says : Reply

    Hi my hotpoint ultima SUTCD97B6PM it’s starts running for a few mins then comes up with error code F..04 , have you come across this before ?

    Regards

    Ben

  2. Leo says : Reply

    Hi, I’ve got a Hotpoint Ultima Model SUTCD97B6GM. it starts running for a few mins then the display shows an error code F04 with the flashing 5 leds on the display. What could be the problem and can I fix this by my self?

    Thanks and regards
    Leo

  3. John-Paul Wheadon says : Reply

    Hi, I’ve got a Hotpoint Ultima Model SUTCD97B6GM. It running for a few mins then the display shows an error code F04 with the flashing 5 leds on the display. What could be the problem and can I fix this by myself?

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