Hotpoint Washing machine AQ113L297EUK Flashing lights / not unlocking

Towards the end of a bed/bath cycle the machine stopped and all the cycle lights / power light flashed rapidly. I opened the door and washing was dripping wet and possibly not completely rinsed. I set it to a rinse only cycle, that started ok but then went to flashing again. The doorlock light has stayed lit. I set it to spin / empty and it won't start. Now the machine won't unlock and it looks like the drum doesn't spin. I'm going to try opening the pump pre-chamber and see what happens. Hope you can help (again). Thanks.

Dave

I will try and help with your HOTPOINT Washing Machine AQ113L297EUK problem

This will be one of two faults either the machine is not emptying in the allocated period of time and therefore does not allow the machine to go into a spin, this may be from a blockage in the pump or the sump hose and on some occasions could be the outlet waste pipe going to the sink unit.
or you have a problem with the motor on this machine it is a three-phase motor you will either have a problem with this or more likely you will have a problem with the control board that controls the motor PCB you can see all these parts in the diagram below.

All the parts for your washing  machine in the exploded diagram below,  just match it up to the part number in the list below that,  And I've included a selection of videos for your washing machine

Common questions people ask about on your model of the washing machine.

washing machine Won´t Drain, Will not drain, doesn´t drain, does not empty – these are all pump problems, see video on this.

washing machine Will not start, won’t start, Will not open – this is usually due to the machine still having water in it or a door interlock fault, see video on this.

washing machine Will not spin, Wont spin, will not spin, doesn´t spin, fills up but the drum is not turning, won't agitate or spin, the drum doesn't move! - these faults can either be motor related or pump related and, on some models, will be the control module pcb

washing machine Does not take conditioner, is not taking in any water.- these are all water valve related, see videos on this.

washing machine Is leaking from the door, leaking from bottom front, leaking from front door - these are all door seal/gasket related, see videos on this. Can also be hoses or pump.

washing machine is making a lot of noise, this can be imbalanced load bad suspension units or problem with drum bearings or spider

To try and help with further problems on your washing machine, I have put together a full list of videos below on your washing machine and exploded diagram of your machine with all parts listed below or search our REPAIR GUIDES or FAQ’

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