Hotpoint Washing Machine WML720PUK.RA strange noise and not spinning

i have this Hotpoint washing machine since 2015 with no issue at all, it was making a strange crakly noise and now the drum is not turning

Amelia Murphy

I will try and help with your HOTPOINT Washing Machine WML720PUK.RA problem

This may be a problem with the motor you have a set of carbon brushes in the motor which may have worn out this is quite common you can find these in the exploded diagram below and I have also included a video to assist you in replacing them. remember there were a couple of different motors fitted so match up your old carbon brushes first before buying new ones

Common questions people ask about on your model of washing machine.

washing machine Won´t Drain, Will not drain, doesn´t drain, does not empty – these are all pump problems, see video on this.

washing machine Will not start, won’t start, Will not open – this is usually due to the machine still having water in it or a door interlock fault, see video on this.

washing machine Will not spin, Wont spin, will not spin, doesn´t spin, fills up but the drum is not turning, won't agitate or spin, the drum doesn't move! - these faults can either be motor related or pump related and, on some models, will be the control module pcb

washing machine Does not take conditioner, is not taking in any water.- these are all water valve related, see videos on this.

washing machine Is leaking from the door, leaking from bottom front, leaking from front door - these are all door seal/gasket related, see videos on this. Can also be hoses or pump.

washing machine is making a lot of noise, this can be imbalanced load bad suspension units or problem with drum bearings or spider

To try and help with further problems on your washing machine, I have put together a full list of videos below on your washing machine and exploded diagram of your machine with all parts listed below or search our REPAIR GUIDES or FAQ’

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