lg washing machine De error code how to replace door lock

by / Friday, 04 October 2019 / Published in Door Seals & Gaskets, Washing machines

When your washing machine will not start you may have a fault the dE error code indicates that the washer door was unable to lock. This can normally be resolved by performing a simple reset on the washing machine or you may have a fault with the pin system or hinge but normally this will be a common problem with the door interlock.

This video Tutorial will show you how you change the lock on your LG washing machine without having to buy a new machine.

Here are 3 reasons why the washer door was unable to lock:
– The door is not aligned properly.
– The washer door was not closed properly.
– The washer’s door latch may be faulty.


To be sure the dE error code does not come back:
– DO NOT put weight on the washer door when open.
– Pushing on the door when OPEN can BEND the door hinge therefore not letting it shut or close properly.
– The washer drum should not be packed with clothing which could cause the door out of alignment.
– Put clothing far into the washer drum so no parts of the clothing are trapped between the door and outside the door.

Make sure the door is aligned properly and not bent. If the hinges on the washer door have been bent, you can try bending it back into position.
If unable, you will need to install a new washer door hinge.

If the door is shut properly and you continue to get the dE error code, you need to see if the wiring harness that goes from the door latch to the control board are secure and not damaged.
You may need to remove the door latch and check for damage and use a meter to be sure it is receiving power.
If you suspect the LG washer door latch to be faulty, replace it.

How to Troubleshoot a DE Code for an LG Washer
A DE code on an LG clothes washer indicates that a problem with the door exists. Although this code is most often seen when the door is locked shut and you cannot open it, it can appear at any time and for different reasons. To avoid seeing this code, check the latch on your LG washer's door periodically to ensure it is locking and releasing properly. Although sometimes the only way to correct the DE error is to hire a professional to check and fix the washer, there are a few at-home troubleshooting efforts you can employ first.

Step 1 - Identify when you are receiving the DE code. It can appear if you have an item caught in the door, at some point during the middle of a cycle, at the end of a cycle, if you paused the machine or if the door is damaged.

Step 2 - Remove any item that may be caught in the washer's door. If you are still getting the error, unplug the machine for five minutes and then plug it back in and power it back on. If you cannot remove the item and the door is stuck closed, do not force the door as you may damage it; instead, hire a professional to open it.

Step 3 - Power off the machine and unplug it if you receive the error mid-cycle or at the end of the cycle. After five minutes, restart the machine and try to open the door again.

Step 4 - Wait about a minute for the door to unlock if you paused the machine during a cycle. In this situation, the locked door and appearance of the DE error is merely a safety precaution.

Before doing any work on the appliance, disconnect it from the electric supply!

Here is what to check and clear the dE error code:
1 – Press the POWER button to turn washer OFF.
2 – Remove the washer from power.
3 – Press and hold the START/PAUSE button for 5 to 10 seconds.
4 – Apply power to the washer.
5 – Turn the unit back on by pressing the POWER button.
6 – Open and Close the washer door, making sure the door has latched.
7 – Select a wash cycle and press START/PAUSE to test the washer.

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