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Candy Condenser Tumble Dryer GVSC10DE-80 E21 Error code

by / Thursday, 11 February 2021 / Published in

My tumble dryer is displaying an E21 fault code. I've removed the condenser and allowed to dry but the code is still displaying. Is this a fault with the pump?

Mohammed Akhtar

Paul answers

I will try and help with your Candy Condenser Tumble Dryer GVSC10DE-80 problem.

E21 as you will see in the list of error codes for your tumble dryer below is heater related I would check the two thermostats on the top of the heater also check the heating element itself make sure both sides of the elements are in working condition, and it is possible that the relay on the circuit board has gone faulty there are some videos below to assist you I have also put a full list of all the error codes for this machine and the wiring diagram a full list of parts are available below

 

 

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Candy Condenser Tumble Dryer GVSC10DE-80 faults and error codes

Presently available error codes for the SKYLANDER models range

 

Cuore NFC electric module

ERROR CODE MOST PROBABLE REASON FOR THE ERROR CODE

E03 Tank is full of water and has to be emptied.

E05 Front NTC sensor is either short circuit or open circuit. Check front NTC sensor and/or

wiring.

E07 Alarm, filter occluded, This error can only appear after the end of a cycle. The filter is

occluded because of fluff presence, the correct ventilation is not allowed. Clean the filter.

E08

Thermo fuse intervention. Replace the thermo fuse and check that ventilation circuit is

clean, check the wiring.

E10 Missing communication between "Cuore" Electric Module and Display Electric Module and/or

Wiring.

E11

In the rear part of condenser the temperature is too high. Check that all ventilation ducts

are clean, check that ventilation system is working well. Check the condenser, the motor,

the fan could be broke/blocked.

E12 Pressure switch doesn’t work. Check the pressure switch and/or wiring. Check that the air

trap is clean.

E13 Compressor NTC Probe is either Short Circuit or Open Circuit. Check the compressor NTC

probe and/or wiring.

E14

Rear NTC Probe is either Short Circuit or Open Circuit. Check the rear NTC probe and/or

wiring.

E15 Main board not programmed. Program the main board.

E19

It is not possible to use NFC tag for any actions until the next POWER ON/OFF. (switch off

and switch on)

E21

Heater control relay on the “cuore” electric module is not working. High temperature has

been reached – Thermo Fuse worked. Check the thermo Fuse, and the wiring. Check that

both the ventilation circuit and ventilation ducts are clean and duct is not obstructed.

Replace the “cuore” electric module only in the case that the heater command relay is

faulty.

E22

Compressor control relay on the “cuore” electric module is not working. Check the

compressor and compressor wiring/connections. Replace the “cuore” electric module only

in the case that the compressor command relay is faulty.

Candy Condenser Tumble Dryer GVSC10DE-80 wiring diagram

Candy Condenser Tumble Dryer GVSC10DE-80 wiring diagram

Common Candy Condenser Tumble Dryer GVSC10DE-80 faults with links to the right repair guide

I have included a lot of videos in the links below on these tumble dryers to assist you in repairing your tumble dryer; I have also included an exploded diagram of your machine with all the parts that you need listed below that just click on the relevant and it will take you to a search result

  1. No heat

This is the most common fault on tumble dryers.

Vented dryers: this can be a fault with the thermostats, heater, or on some occasions, it might be the timer or the relay on the printed circuit board.

Condensor dryers: this might be any of the above but you also have a condenser plate that collects the water and then is either pumped to the collection tray or flows into a tank. Check pump unit and float switches.

Heat pump dryers: these are much more complicated they use a refrigeration prosses to heat the cloths and use the cooling side to condense the water for collection. Check compressor is running, check NTC sensors and check filters, and also that it has the right amount of refrigeration gas (normally only done by an engineer)

  1. Drum not turning

This will stop the dryer from drying. You may have to replace a faulty belt or in other cases, look at the motor, motor capacitor, or the jockey wheels. Again there are relays on printed circuit board types that can go faulty.

  1. Not starting

Whilst, not a common problem, you may have a faulty door switch, starter relay if fitted, or can be start button or PCB.

  1. Noisy Machine

This is usually caused by faulty bearings, jockey wheels or worn felt pads. The motor can get dust build up in the bearings, also the fan blades can distort in shape and make noise rubbing the housing.

  1. Water leaks.

This can be a simple as the water tank (in a condenser tumble dryer) has not been emptied, or not placed back into the housing correctly. The condenser plate can need cleaning. The pump unit might not be working. Or the ducting system can be clogged with fluff etc. See servicing tumble dryer.

  1. Tumble dryer reports a fault code or error code.

Error codes can be on the display or given in certain lights flashing sequences. Tumble dryer fault codes are not universal but may only point you or an engineer in the right direction they are not 100% accurate they are only that for guidance. Your owner’s manual may help you identify the problem and even suggest a fix. In other cases, you’ll need an engineer to trace the fault. Don’t be tempted to ignore a fault code, even if the dryer seems to be functioning normally. Some codes are ‘early warning signs’ and fixing the machine at an early stage could save you time and money in the long run.Contact us with the full model number and detailed description 

If you need any further assistance please feel free to contact me​. all the best Paul​.

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Paul Charmbury
Appliances Engineer
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Match your part for Candy Condenser Tumble Dryer GVSC10DE-80 and use reference number in list below and click on the link to your part

Reference Part Number Description
10 43005400 Timer/select. knob
31b 40010771 Control panel with Sensor
48 40010677 R/H side frame
48a 40010678 L/H side frame
49 40004597 Top rear frame
51 40004601 Work top
60 40009040 Hinge
63 40006231 Door glass
67 40011084 Door with trim
77 40004062 Rear panel
77 40012171 Rear panel
79 40002885 Foot
82 40009322 Door panel
88 40008589 Front panel
131a 92470020 Hose clip
152a 40010223 Light guide support
156 41039164 Capacitor 7 MF
157 40010653 Harness
157 40012503 Harness
161 40005021 Pump
164 91200489 Anti jamming filter radio
171 40008460 Main motor
202 40009120 Drum
202 40011928 Drum
205 40006362 Drum shaft assy
218 03210179 Bearing
219 21446068 Bolt
229 24721202 Circlip
230 40004306 Bearing clamp
231a 40007401 Pipes holder
271 40005393 Door gasket
280 40009775 Hose clip
292 40001012 Drive belt
292 40012264 Drive belt
318b 49039882 Electronic control PCB - NFC -Programmed
318c 40010594 Electronic NFC pcb - Not programmed
442 40009278 Fan
442a 40009379 Rear fan
443 41037151 Thermostat
444 40012558 Duct fun
445 40012556 Nozzle Cond. Recovery
445a 40012557 Nozzle Cond. Recovery Seal
448 40005010 Heater
448 40013366 Heater
461h 41014595 drying probe seal
491c 91200201 Mains cable x UK
494d 40010222 Light Guide - Digital Display
520 40006928 Door coupler
607 40006220 Pin for hinge
631 40006586 Stopper
643a 40009044 Handle insert
647 40008382 Water condenser
654 40003802 Thermostat gasket
671 03610428 Washer
690 40006246 Rear sealing felt
690a 40004577 Rear cover seal
690c 40010756 Seal motor/water duct
696 40006820 Heater support
697 40003226 Heater support disk
706 40010765 Front ring assembly
706 40012494 Front ring assembly
707 40005584 Filter for carter
727 40004816 Gasket
728 40006251 Gasket
731b 40012561 Flow pipe (Water drain)
731c 40009075 Water Delivery Pipe
734 40012701 Container
734 40012545 Container
738 40004817 Gasket
745 40009144 Kickplate assy
748 03320032 Tube
755 40007362 Cover
755a 40007363 Fan insert
756 23715194 Spring
757 40003315 Gasket
763b 40003319 Water rear duct gasket
763d 40008360 Reservoir top cover
764 40004815 Gasket
766 40009648 Water container assy
766b 40004928 Water container front cover
777 40004157 Heater gasket
797 40004610 Beltightening pulley
799 40001026 Belt tighteningb spring
804 40009167 Hinge fixing upper bracke
819 40009121 Drum scowel
822 40006248 Innerdoor assy
826 40004091 Door hook
835 40004307 Drum support wheels
840 40010626 Float assy
840b 41041353 Microswitch
998a 40010768 Eeprom File NFC
999 41045051 Electrical diagram
1004 40005153 Flow restrictor
1017 41022106 NTC probe
1026 40007831 Front felt

full list of spare parts for Candy Condenser Tumble Dryer GVSC10DE-80

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