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Hoover Tumble Dryer ATDHY10A2TKEX-80 e21

by / Tuesday, 26 January 2021 / Published in

hi i have this hoover hybrid heat pump dryer which is just over a year old and is now show e21.i have cleaned all the filters and it still displays that error.any help would be apricated regards michael

michael

Paul answers

I will try and help with your Hoover Tumble Dryer ATDHY10A2TKEX-80 problem.

 

E21 show this as the error code

Heater control relay on the “cuore” electric module is not working. High temperature has been reached – Thermo Fuse worked. Check the thermo Fuse, and the wiring. Check that both the ventilation circuit and ventilation ducts are clean and duct is not obstructed. Replace the “cuore” electric module only in the case that the heater command relay is faulty

 

I have put the wiring diagram below to assist you in helping to repair this tumble dryer and I've also put an exploded diagram of your machine you want to make sure the refrigeration Matrix is very clean

 

 

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Hoover Tumble Dryer ATDHY10A2TKEX-80 wiring diagram

Common Hoover Tumble Dryer ATDHY10A2TKEX-80 faults with links to the right repair guide

I have included a lot of videos in the links below on these tumble dryers to assist you in repairing your tumble dryer; I have also included an exploded diagram of your machine with all the parts that you need listed below that just click on the relevant and it will take you to a search result

  1. No heat

This is the most common fault on tumble dryers.

Vented dryers: this can be a fault with the thermostats, heater, or on some occasions, it might be the timer or the relay on the printed circuit board.

Condensor dryers: this might be any of the above but you also have a condenser plate that collects the water and then is either pumped to the collection tray or flows into a tank. Check pump unit and float switches.

Heat pump dryers: these are much more complicated they use a refrigeration prosses to heat the cloths and use the cooling side to condense the water for collection. Check compressor is running, check NTC sensors and check filters, and also that it has the right amount of refrigeration gas (normally only done by an engineer)

  1. Drum not turning

This will stop the dryer from drying. You may have to replace a faulty belt or in other cases, look at the motor, motor capacitor, or the jockey wheels. Again there are relays on printed circuit board types that can go faulty.

  1. Not starting

Whilst, not a common problem, you may have a faulty door switch, starter relay if fitted, or can be start button or PCB.

  1. Noisy Machine

This is usually caused by faulty bearings, jockey wheels or worn felt pads. The motor can get dust build up in the bearings, also the fan blades can distort in shape and make noise rubbing the housing.

  1. Water leaks.

This can be a simple as the water tank (in a condenser tumble dryer) has not been emptied, or not placed back into the housing correctly. The condenser plate can need cleaning. The pump unit might not be working. Or the ducting system can be clogged with fluff etc. See servicing tumble dryer.

  1. Tumble dryer reports a fault code or error code.

Error codes can be on the display or given in certain lights flashing sequences. Tumble dryer fault codes are not universal but may only point you or an engineer in the right direction they are not 100% accurate they are only that for guidance. Your owner’s manual may help you identify the problem and even suggest a fix. In other cases, you’ll need an engineer to trace the fault. Don’t be tempted to ignore a fault code, even if the dryer seems to be functioning normally. Some codes are ‘early warning signs’ and fixing the machine at an early stage could save you time and money in the long run.Contact us with the full model number and detailed description 

If you need any further assistance please feel free to contact me​. all the best Paul​.

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Paul Charmbury
Appliances Engineer
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Match your part for Hoover Tumble Dryer ATDHY10A2TKEX-80 and use reference number in list below and click on the link to your part

Reference Part Number Description
10 40009129 Timer/select. knob
31b 40013173 Control panel with Sensor
48 40010677 R/H side frame
48a 40010678 L/H side frame
49 40004597 Top rear frame
51 40004601 Work top
60 40009040 Hinge
63 40006231 Door glass
67 40012482 Door with trim
67c 40010550 shoe stand
77 40012204 Rear panel
79 40002885 Foot
82 40012483 Door panel
83 40012488 Door cover
88 40008589 Front panel
103 40013534 Drip Cover
131a 92470020 Hose clip
152a 40010529 Light guide support
156 41039164 Capacitor 7 MF
157 40012505 Harness
161 40005021 Pump
164 91200489 Anti jamming filter radio
171 40008346 Main motor
202 40011943 Drum
205 40012471 Drum shaft assy
218 03210179 Bearing
229 24721202 Circlip
230 40004306 Bearing clamp
271 40005393 Door gasket
280 40009775 Hose clip
292 40012264 Drive belt
318b 49045138 Electronic control PCB - NFC -Programmed
318c 40012729 Electronic NFC pcb - Not programmed
440a 46004464 Scroll seal
441 40006774 Cover
442a 40006726 Rear fan
443 40013092 Thermostat
448 40012218 Heater
461h 41014595 drying probe seal
491 91200194 Mains cable
494d 40010528 Light Guide - Digital Display
520 40006928 Door coupler
607 40006220 Pin for hinge
631 40006586 Stopper
654 40003802 Thermostat gasket
671 03610428 Washer
690 40011933 Rear sealing felt
690c 40010756 Seal motor/water duct
691 40011976 Rear cover seal
696 40011944 Heater support
697 40011968 Heater support disk
706 40012494 Front ring assembly
706a 40011352 Duct side filter
707 40005584 Filter for carter
731a 40010364 Delivery pipe (Water delivery)
731b 40006360 Flow pipe (Water drain)
734 40006721 Container
735 40006722 Cover
745 40009144 Kickplate assy
748 03320032 Tube
754 40006728 Ventilator
756 23715194 Spring
757 40003315 Gasket
764 40004815 Gasket
766 40009648 Water container assy
777 40011965 Heater gasket
797 40004610 Beltightening pulley
799 40001026 Belt tighteningb spring
804 40009167 Hinge fixing upper bracke
808 40006767 Capacitor contain gasket
819 40011934 Drum scowel
822 40010003 Innerdoor assy
826 40004091 Door hook
835 40004307 Drum support wheels
840 40010628 Float assy
840a 40008358 Floating
840b 41041353 Microswitch
864 40011156 Filter Assy
865 40006763 Condenser
866 40006764 Evaporator
867 40012332 Compressor
868 41041497 Run capacitor
870 41020195 Screw
871 40010154 Terminal Compressor Kit
874 40006731 Sponge filter
874b 40006730 Plastic frame for sponge filter
874c 40006911 Sponge filter fixing Pin
875 40006762 Ring seal
998a 40013175 Eeprom File NFC
999 41045577 Electrical diagram
1004 40005153 Flow restrictor
1017 41022106 NTC probe
1017a 41035594 NTC probe
1026 40007831 Front felt

full list of spare parts for Hoover Tumble Dryer ATDHY10A2TKEX-80

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One Response to “Hoover Tumble Dryer ATDHY10A2TKEX-80 e21”

  1. Robert Bloodworth says : Reply

    Hi

    I have a Hoover ATDHY10A2TKEX, I’m trying to find instruction of how to replace my pump which I believe is faulty

    I see on the spares list it’s beside the condenser but wonder how do I access it. Do I need to remove the drum or can I access it from the front without doing this

    Thanks
    Robert

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