How to service a Hoover Candy condenser tumble dryers
Hoover Candy condenser tumble dryer servicing finding faults and diagnosing problems
Diagnostic Help
Hoover Candy Condenser tumble dryer are relatively easy for most people to fix if they are reasonably competent in DIY and working with electrical products as they really are rather simple appliances
This video can be used on Hover and Candy models of Condenser tumble dryer
Most Common Hoover Candy Tumble Dryer Error Codes and they’re meaning:
Hoover Candy Error Code | What it means | What to do |
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E3 | Water tank full |
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E4 | Program selector faulty |
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E5 | Front NTC sensor faulty |
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E6 | MCU (main clontrol unit) faulty |
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E7 | Insufficient or restricted airflow |
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E8 | Thermal fuse faulty |
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E9 | Thermal cut out faulty |
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E10 | Tumble dryer empty |
This error turns up when the temperature rises above 80ºC, usually means the tumble dryer is running empty or fluff build up
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E14 | Rear NTC faulty |
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E15 | Heater relay faulty (condenser models) |
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E15 | Open front thermal overload cutout (vented models) |
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We have done the whole Series all videos to assist you in diagnose the faults on your hoover or candy made condenser tumble dryer.
In this video repair manual I will show you how to find the faults and diagnose the problems like Belt, Fan, Bearing, Motor, Capacitor, Pressure Switch, float switch, drum, Wheel, ntc, sensor, thermostat, Thermal Limiter, Door Duct Seal, Filter, Water Container Valve, Condenser, it will help you replace parts.
this video and the ones below can be used on.
Hoover, ABH, NV, CDV, CIV, HDV, HNV, TVE, VHC
Candy
CDV, CIV, EVOC, GOC
and some Maytag, Helkama, Kelvinator, Otsein, Teka, Terzismo, Zerowatt Models
Ntc sensors can be tested by using charts to measure resistance compared to the temperature see other videos on this.
There are loads of video below to help you repair your tumble dryer condenser or vented and they will help you with all these makes Hoover or Candy tumble dryer and some Maytag, Helkama, Kelvinator, Otsein, Teka, Terzismo, Zerowatt models.
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How a Condenser Tumble Dryer works
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Tumble dryer not heating Hoover Candy diagnosing fault and repair
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How to replace a tumble dryer belt Hoover or Candy
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Hoover Candy Tumble dryer drum not turning and belt ok faulty capacitor
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How a NTC Sensor works on a Tumble Dryer
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Hoover Candy Tumble dryer all lights flashing error fault code
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Hoover Candy tumble dryer empty water Indicator flashing, runs for a few seconds then stops
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How to test and replace the heater, thermostats, Ntc sensor
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How to service a Hoover Candy condenser tumble dryers
Hi, my hoover 5325 model dryer is not turning if it has a load in it. it just hums. ive taken the back off it and if i help torn the drum, it starts. the belt seems ok and is still on the drum. And it is still heating. can you tell me the problem please.
many thanks.
Spence..
that sounds like the bushers have gone on your motor how old is your appliance
The front felt came out when machine was on I tried to refit it but kept falling out so I ordered a new one and thought I could just stick the new one into the groove I managed to get it in but quite sticky n when I switched it on it wouldn’t turn so I took it out again and it’s working but I’m worried that I’m doing damage to the dryer. It’s a candy gbc590 condensor five years old.
Hi i have a Hoover HD vision 8kg condenser Tumble dryer it makes a real loud bang and with it a sort of electrical burning smell,i can turn it off and restart it and it will produce some heat for a short time and then it will repeat the loud bang and smell,i cannot find anything on the internet that explains or matches my problem,i have of course now left the dryer off till i can find a solution as i fear a risk of fire,the bang is very loud scary even.
Best Regards Terry!
Hello,
There is a question how to enter diagnostic/service mode in Candy/Hoover tumble dryers?
Thanks.
Hi very good video’s, i was watching your video on candy dryer regarding testing of element, which had me confused as i had to go over and over it again and again just to make sure that i was right in saying that you made a mistake about the wires when testing for continuity. would luv to hear back from you , thanks.
My candy grando only runs for a few minutes then stops with all lights flashing. Have changed the heating element but still hasn’t helped? Any ideas??
what is the error code on a hoover dryer
what is the error code E21 on a hoover dryer is it the pump
I hv sensor condenser 9kg DYC169A Dryer I remove drain pump and forgot its connect pls help there r 5 wires 2 brown 2 green 1 yellow green pls reply thanks for
Hi, I have a Candy GVC-D913B-12 with a E15 error. I have checked the heater, and both thermal switches (connected in series). I haven´t checked the PCB yet. The warranty expired two months ago. Can you help me with this?.
Best regards
Christian
Hi Guys, need your help,Candy Grand Vita condenser tumble drier showing up fault E22, can’t find any idea on line as to problem,using a NFC phone only shows a blocked filter, all cleaned but still fault, please can you help?
Hi my candy grand comfort 9 kg the drum won’t turn when you start it and if it gets a nudge it runs but stops again when it changes direction any ideas cheers Martin
How do i repair an error e15 code on a candy condenser tumble dryer??
Candy CC2 77T shows message “OF” and refuses to start. What does message “OF” mean please?
Hi great videos – I have a Hoover condensor dryer (DNC D813B) with the water reservoir hung on the inside of the door. Water is not being pumped to the reservoir so I get the ‘water full’ warning light and the dryer stops. I’m confident enough following your strip down procedure but what should I check once its all apart? I’m guessing the problem could be the water level pressure switch but could also be the pump? I dont want to change both as they are quite expensive! Many thanks, Dave
Hi My wifes Hoover vision condensing dryer starts off ok but someway through the program it stops and doesn’t start again there isn’t a error code, she then switch off and tries to restart sometime it will start again (not always) she say that the start switch makes a klunking sound but eventually it makes the correct sound and starts? can you suggest what may be the problem.
Regards
Keith Bailey
Hi my candy grand vita condenser dryer isn’t drying properly and keeps flashing e15 code ?
I have a Candy tumble dryer GCC580NC-80. al the warning lights are flashing, when the fault occurred on the machine the clothes where not heated when the came out of the machine. Could this be the heating element not working or would this not neat up due to another fault.
hi have error E22 coming up on my Hover DX C 10DE-80 tumble dryer.
What spare part do i need to repair it?
Hi Paul and crew,
I used your vid to diagnose the E15 code on my Hoover VTC 791NB dryer and bought a new heating element from you and fitted it ok. The broken one had no continuity across one of the thermostats on the element and in fact the element board was split/cracked inside.
I fitted the new element and reassembled but the machine is now showing Error code 4. No hour/minute lights appear in the screen, after pressing the start button it does a double beep , the drum starts to turn for a few seconds, then it stops, beeps for a few seconds with lights flashing, and E4 appears. I am a bit daunted by the next stage of investigation of the program switch/ control module being a DIY guy. Actually I couldn’t find an appropriate video.
I did take photos of the circuit board connections when I took it off and all was replaced ok. My strip down did not include taking the drum out. I followed Paul’s vid just so I could get my hand in from the front to release the heater element clip – so front / door assembly off. I also tested the ntc sensor which is ok and reconnected the door switch electrics ok. Looking back, I did not need to take off the switch panel.
Can you advise on a way forward please? I would be happy to send you the circuit board/ switch module for testing.
Regards,
Chris Beckley